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About This Site

Maintenances and incidents regarding our services, networks and datacenters can be followed here.

Scheduled Maintenance
[DC3 Optical link maintenance]

[DC3 Optical link maintenance]

Region : PAR

Time : from April 30th, 2019 at 06:00 UTC

Maintenance will be carried out on 2 DC3 optical links. This will impact servers from these racks Room 31 rack E13 Room 32 rack A7

There will be 2 short 2 minutes disconnection for the servers indicated before.

Start : April 30th, 2019 at 0600Z 0800LT

Duration : 2 time 2 minutes within a 1 hour window.

[RPN Network] maintenance - PAR > AMS - Scheduled Maintenance

RPN Network maintenance - PAR > AMS - Scheduled Maintenance

Region : PAR/AMS

Maintenance will be carried out on our network link between AMS and PARIS. You might encounter some disconnections the RPN network, but only between AMS and PAR.

Start : Maintenance to start in the window 29-April-2019 2200Z - 30-April-2019 0400Z

Duration : 2 hours

[RPN Network] maintenance - PAR > AMS - Scheduled Maintenance

RPN Network maintenance - PAR > AMS - Scheduled Maintenance

Region : PAR/AMS

Time : from May 3rd, 2019 at 21:00 UTC to May 4th, 2019 at 04:00 am UTC

Maintenance will be carried out on our network link between AMS and PARIS. You might encounter some disconnections through the RPN network, but only between AMS and PAR.

Start : May 3rd, 2019 at 2100Z 2300LT

Duration : 7 hours

RPN] Network Maintenance

[RPN] Network Maintenance

Location : AMSTERDAM and PARIS

In order to maintain the highest levels of availability and service, we are forced to carry out preventive maintenance for your service.

Network disconnect to be expected.

Start : 12-May-2019 2100Z 2200LT End: 13-May-2019 0300Z 0400LT Duration : 90 minutes

Past Incidents

Saturday 24th November 2018

No incidents reported

Friday 23rd November 2018

No incidents reported

Thursday 22nd November 2018

Global Backbone AMS<>PAR saturation

A supplier incident is causing saturation between our AMS and PAR datacenters. Contact has been established, our teams are working on resolving connectivity as soon as possible.

Next update by 22/11/18 1030Z (1130LT)

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22/11/2018 1030LT (1130LT)

Issue is solved on our supplier's side and links are back to 100

Wednesday 21st November 2018

[Scaleway API] Account API maintenance, scheduled 5 months ago

21/11/2018 1230Z (1330LT)

We need to make a maintenance of the account API today at 1.30pm, which will be down for a few seconds. This API is used for authentication and authorization, so all the Scaleway APIs will also be down for this short amount of time.
Running servers will not be impacted.

Duration : few minutes

Tuesday 20th November 2018

DC2 Network [NETWORK] - IPv6 disconnectivity

We have detected some servers that have lost IPv6 connexion in DC2 room 202

Next update by 20/11/2018 2200Z (2300LT)

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20/11/2018 2200 (2300LT)

Connectivity has been restored . Thank you for your patience.

Monday 19th November 2018

No incidents reported

Sunday 18th November 2018

Web Platform outage on some Web Hosting services

18/11/2018 1600Z (1700LT)
Our teams noticed a partial outage on some web hosting services.
Platform #36 seems to not be responding correctly, causing some websites to end with an Online.net maintenance web page.

Issue has been escalated to our engineering team and is currently being investigated.

We will keep you updated through this status as soon as we have additional details.

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18/11/2018 1710Z (1810LT)

Issue is now fixed, we had a container issue on one of our platform.
Services are now back online and stable again.