Some systems are experiencing issues

About This Site

Maintenances and incidents regarding our services, networks and datacenters can be followed here.

Scheduled Maintenance
Scaleway - PAR1 - Network Hardware Upgrade - Scheduled Maintenance

Region : Paris DC2 Time : 26th of March between 1 and 7am GMT

A hardware maintenance will be carried out on our Scaleway network links, this maintenance will impact PAR1 platforms isolating them from our network backbone. Impact should be limited as our network capacity should be high enough to handle traffic during this time.

This maintenance will be conducted on the 26th of March between 1am and 7am GMT and this status will be updated accordingly.

[DC3] Electrical maintenance on rack B12 room 3-1 - Scheduled Maintenance

[DC3] Electrical maintenance on rack B12 room 3-1

Location : DC3 room 3-1 rack B12

What is done : Electrical maintenance

Annual equipment checks have shown the need to proceed with an electrical maintenance on the indicated rack. The power will be switched to the secondary input so there should be no impact. The maintenance will last 30 minutes.

Impact : no impact for customer

Start : 27-March-2019 0630Z 0730LT

Duration : 30 minutes

Scaleway - PAR1 - Network Hardware Upgrade - Scheduled Maintenance

Region : Paris DC2 Time : 28th of March between 1 and 7am GMT

A hardware maintenance will be carried out on our Scaleway network links, this maintenance will impact PAR1 platforms isolating them from our network backbone. Impact should be limited as our network capacity should be high enough to handle traffic during this time.

This maintenance will be conducted on the 28th of March between 1am and 7am GMT and this status will be updated accordingly.

Network maintenance - PAR> AMS - Scheduled Maintenance

Region : PAR/AMS Time : from March 28th, 2019 at 22:00 UTC to March 29th, 2019 at 06:00 am UTC

Maintenance will be carried out on our network link between AMS and PARIS, no impact on the public network, but this maintenance may impact the RPN link between AMS/PAR

Network maintenance - PAR > AMS - Scheduled Maintenance

Region : PAR/AMS Time : from April 7th, 2019 at 00:00 UTC to April 7th, 2019 at 06:00 am UTC

Maintenance will be carried out on our network link between AMS and PARIS, no impact on the public network, but this maintenance may impact the RPN link between AMS/PAR

Duration : 6 hours

Past Incidents

Sunday 30th December 2018

No incidents reported

Saturday 29th December 2018

Compute Nodes [SCW] Stuck nodes on Amsterdam and Paris

We have identified an issue regarding Instances for PARIS and AMSTERDAM region. Symptoms : node blocked on “starting server” or “rebooting server”

Our engineering team is currently investigating the issue.

We will provide additional information through this status as soon as we have more to share. In the meantime, our support team is available to answer any further questions.

Thank you for your patience and sorry for the inconvenience.

===================

31/12/18 1000Z (1100LT)

Issue has been identified, and fixed by our team.

Friday 28th December 2018

[BETA - Object Storage] Bucket listing unavailable on the console

We have been made aware of an issue preventing bucket listing on the Scaleway console. Our engineers are already working on it and a fix should be deployed soon.

The issue is only present on the console. Therefore, in the meantime, we suggest using CLI as everything is still available.

Next update by 12/28/18 1700Z (1800LT)

===================

12/28/18 1709Z (1809LT)

One of the slaves of our authentication DB encountered a synchronization issue, which would then create 403 return codes on the console. We have isolated it in order to forward all requests on the up-to-date slaves, which in turn allows us to synchronize it without any impact. We will put it back in production once it's done. We are truly sorry for the inconvenience.

Thursday 27th December 2018

No incidents reported

Wednesday 26th December 2018

Console Server order error 500

There is currently an error that prevents you from ordering a new server from the console.

We hope the issue to be solved as soon as possible

Next update by 26/12/18 1930Z (2030LT)

=================== Issue has been identified, and fixed by our team.

Tuesday 25th December 2018

No incidents reported

Monday 24th December 2018

No incidents reported