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About This Site

Maintenances and incidents regarding our services, networks and datacenters can be followed here.

Scheduled Maintenance
[RPN Network] maintenance - PAR > AMS - Scheduled Maintenance

RPN Network maintenance - PAR > AMS - Scheduled Maintenance

Region : PAR/AMS

Time : from April 29th, 2019 at 20:00 UTC to April 30th, 2019 at 04:00 am UTC

Maintenance will be carried out on our network link between AMS and PARIS. You might encounter some disconnections throught the RPN network, but only between AMS and PAR.

Start : Maintenance to start in the window 29-April-2019 2000Z - 30-April-2019 0400Z

Duration : 2 hours

[DC3 Optical link maintenance]

[DC3 Optical link maintenance]

Region : PAR

Time : from April 30th, 2019 at 06:00 UTC

Maintenance will be carried out on 2 DC3 optical links. This will impact servers from these racks Room 31 rack E13 Room 32 rack A7

There will be 2 short 2 minutes disconnection for the servers indicated before.

Start : April 30th, 2019 at 0600Z 0800LT

Duration : 2 time 2 minutes within a 1 hour window.

[RPN Network] maintenance - PAR > AMS - Scheduled Maintenance

RPN Network maintenance - PAR > AMS - Scheduled Maintenance

Region : PAR/AMS

Time : from May 3rd, 2019 at 21:00 UTC to May 4th, 2019 at 04:00 am UTC

Maintenance will be carried out on our network link between AMS and PARIS. You might encounter some disconnections through the RPN network, but only between AMS and PAR.

Start : May 3rd, 2019 at 2100Z 2300LT

Duration : 7 hours

Past Incidents

Saturday 5th January 2019

No incidents reported

Friday 4th January 2019

No incidents reported

Thursday 3rd January 2019

DC3 Network [NETWORK] DC3 - Room 4-4 - Racks C13, C14, C15

We have lost connectivity in DC3 Room 4-4 rack C13, C14, C15

We have already launched actions to fix this as soon as possible

===================

03/01/19 1414Z (1514LT)

All three racks are now reachable. The issue is fixed

Wednesday 2nd January 2019

DC3 Network [NETWORK] DC3 - Room 3-2 - Racks B13, B14, B15 - Replacement of hardware

There will be a short outage (less than a minute) in order to replace a hardware part and improve the network on said racks.
It will be done in the upcoming hour (1545Z, 1645LT).

User Accounts API [SCW] API unavailability

We have had an issue regarding API in Paris and Amsterdam. API was unavailable for around 40 minutes, starting around 0900Z (1000LT) Our team managed to find the root cause and resolve it after investigation.

The service is now back online as it should.

Tuesday 1st January 2019

No incidents reported

Monday 31st December 2018

No incidents reported

Sunday 30th December 2018

No incidents reported