All systems are operational

About This Site

Maintenances and incidents regarding our services, networks and datacenters can be followed here.

Scheduled Maintenance
[Network] Scheduled Maintenance on Network

One of our network supplier must perform an emergency maintenance on his network.

Maintenance window is from January 18th, 2019 at 11:00 pm UTC to January 19th, 2019 at 05:00 am UTC.

The expected Impact duration is six hours at the maximum, during the maintenance window.

Start : 18-Jan-2018 2259Z 2359LT

Duration : 6 hours maximum

Past Incidents

Saturday 5th January 2019

No incidents reported

Friday 4th January 2019

No incidents reported

Thursday 3rd January 2019

DC3 Network [NETWORK] DC3 - Room 4-4 - Racks C13, C14, C15

We have lost connectivity in DC3 Room 4-4 rack C13, C14, C15

We have already launched actions to fix this as soon as possible

===================

03/01/19 1414Z (1514LT)

All three racks are now reachable. The issue is fixed

Wednesday 2nd January 2019

DC3 Network [NETWORK] DC3 - Room 3-2 - Racks B13, B14, B15 - Replacement of hardware

There will be a short outage (less than a minute) in order to replace a hardware part and improve the network on said racks.
It will be done in the upcoming hour (1545Z, 1645LT).

User Accounts API [SCW] API unavailability

We have had an issue regarding API in Paris and Amsterdam. API was unavailable for around 40 minutes, starting around 0900Z (1000LT) Our team managed to find the root cause and resolve it after investigation.

The service is now back online as it should.

Tuesday 1st January 2019

No incidents reported

Monday 31st December 2018

No incidents reported

Sunday 30th December 2018

No incidents reported