All systems are operational

About This Site

Maintenances and incidents regarding our services, networks and datacenters can be followed here.

Scheduled Maintenance
[NETWORK] - Network maintenance #2 between Paris and Amsterdam

[NETWORK] - Network maintenance between Paris and Amsterdam

Our fiber optic provider has planned a maintenance on the public network between Paris and Amsterdam between the 23Th of February and February 24Th.

During this time the network will still be up but you might notice some congestions between Paris and Amsterdam

Start : 23-Feb-2019 0800Z 0900LT

Duration : 1 day

[RPN] - RPN maintenance between Paris and Amsterdam

[RPN] - RPN maintenance between Paris and Amsterdam

Our fiber optic provider has planned a maintenance on the RPN network between Paris and Amsterdam during the night between the 28Th of February and March 1st.

During this time you might not be able to reach a server over the RPN between Paris and Amsterdam

Start : 28-Feb-2019 2259Z 2359LT

Duration : 6 hours

Past Incidents

Monday 4th February 2019

[RPN] Switch firmware updates, scheduled 2 weeks ago

[RPN] Switch firmware updates

Starting on February 4th 2019 we will start updating our RPN switch's firmwares. We will update 6 switches each day. As they will be rebooted, a downtime will happen. This will impact only the RPN network, not the public network. A support ticket will be opened in your account to tell you which server is impacted.

The update is a bugfix and adds the possibility to modify VLAN IDs on all RPNv2 groups.

The planning can be found on this link: https://bugs.online.net/index.php?do=details&task_id=1398

Start : 4-Feb-2019 0500Z 0600LT

Duration : 120 minutes

Wednesday 30th January 2019

No incidents reported

Tuesday 29th January 2019

No incidents reported

Monday 28th January 2019

Compute Nodes Servers' tasks getting stuck

Our teams noticed multiple nodes stuck on internal tasks (reboot, stopping, archiving...).
We are currently focused on getting it solved as fast as possible, and will update this status as soon as we have additional details to share.

We are truly sorry for any inconvenience caused.

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28/01/19 1830Z (1930LT)

The issue has been resolved and servers are now starting/archiving as expected.

28/01/19 1530Z (1630LT)

The product team has identified the root cause and is working on a fix.
We do not have a precise ETA yet, but will update this status asap.

Sunday 27th January 2019

No incidents reported

Saturday 26th January 2019

No incidents reported

Friday 25th January 2019

No incidents reported

Thursday 24th January 2019

[NETWORK] Scheduled Maintenance on B2B Network, scheduled 4 weeks ago

Our engineers will performed maintenance on our B2B network.

Start : 24-Jan-2019 1300Z 1400LT
Ending : 24-Jan-2019 1500Z 1700LT

Duration : 180 minutes

DC2 Network [Network] PXE error

There is an ongoing incident on our installation and rescue system. This outage is caused by a PXE error, our teams are working on identifying and fixing the issue.

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24/01/19 2130Z (2230LT)

Our network team made the necessary action. Everything is back to normal.

24/01/19 2015Z (2115LT)

Issue has been escalated to local team