Some systems are experiencing issues

About This Site

Maintenances and incidents regarding our services, networks and datacenters can be followed here.

Scheduled Maintenance
Scaleway - PAR1 - Network Hardware Upgrade - Scheduled Maintenance

Region : Paris DC2 Time : 26th of March between 1 and 7am GMT

A hardware maintenance will be carried out on our Scaleway network links, this maintenance will impact PAR1 platforms isolating them from our network backbone. Impact should be limited as our network capacity should be high enough to handle traffic during this time.

This maintenance will be conducted on the 26th of March between 1am and 7am GMT and this status will be updated accordingly.

[DC3] Electrical maintenance on rack B12 room 3-1 - Scheduled Maintenance

[DC3] Electrical maintenance on rack B12 room 3-1

Location : DC3 room 3-1 rack B12

What is done : Electrical maintenance

Annual equipment checks have shown the need to proceed with an electrical maintenance on the indicated rack. The power will be switched to the secondary input so there should be no impact. The maintenance will last 30 minutes.

Impact : no impact for customer

Start : 27-March-2019 0630Z 0730LT

Duration : 30 minutes

Scaleway - PAR1 - Network Hardware Upgrade - Scheduled Maintenance

Region : Paris DC2 Time : 28th of March between 1 and 7am GMT

A hardware maintenance will be carried out on our Scaleway network links, this maintenance will impact PAR1 platforms isolating them from our network backbone. Impact should be limited as our network capacity should be high enough to handle traffic during this time.

This maintenance will be conducted on the 28th of March between 1am and 7am GMT and this status will be updated accordingly.

Network maintenance - PAR> AMS - Scheduled Maintenance

Region : PAR/AMS Time : from March 28th, 2019 at 22:00 UTC to March 29th, 2019 at 06:00 am UTC

Maintenance will be carried out on our network link between AMS and PARIS, no impact on the public network, but this maintenance may impact the RPN link between AMS/PAR

Network maintenance - PAR > AMS - Scheduled Maintenance

Region : PAR/AMS Time : from April 7th, 2019 at 00:00 UTC to April 7th, 2019 at 06:00 am UTC

Maintenance will be carried out on our network link between AMS and PARIS, no impact on the public network, but this maintenance may impact the RPN link between AMS/PAR

Duration : 6 hours

Past Incidents

Friday 8th March 2019

[NETWORK LINK PAR-AMS] Maintenance on PAR-AMS network backbone, scheduled 2 weeks ago

[NETWORK LINK PAR-AMS] Maintenance on PAR-AMS network backbone

One of our suppliers must perform an emergency maintenance on his network backbone which may impact our network traffic between PAR and AMS

Maintenance window is from March 08th, 2019 at 2100Z to March 09th, 2019 at 0500Z. The expected Impact duration is eight hours at the maximum.

During the maintenance window the network traffic between PAR and AMS may be impacted with possible saturation. This could also impact the RPN traffic between PAR and AMS.

Start : 08-March-2019 2100Z 2200LT

Duration : 8h

Wednesday 6th March 2019

[DC5] Room 1 Generator Control, scheduled 2 weeks ago

Control on the IT room 1 generator

Location : DC5 Room 1

What is done : A control on the IT room 1 generators will happen on the 06/03 during which the emergency power supply will be unavailable.

Impact : There will be a redundancy degradation during this intervention with a minor risk of impact for customers.

Start : 6-Marc-2019 0600Z 0800LT

Duration : 240 minutes

Sunday 3rd March 2019

Compute Nodes [AMS1] Compute - DNS

We are experiencing a DNS network issue on AMS1. Our team is fully mobilized to solve the problem.

08/02/19 1130Z (1230LT) Issue is now fixed
Compute Nodes [Scaleway] Instance - Starting difficulties - Paris

We are currently encountering an issue with our system. Some instances are not starting properly and can be stuck in 'starting state'. Our teams are working to fix the issue as soon as possible.

===================

03.03.2019 0430Z (0530LT)

Issue has been escalated to local team

03.03.2019 0630Z (0730LT)

Issue is under team investigation

03.03.2019 1300Z (1400LT)

Issue has been fixed by the dedicated team

Saturday 2nd March 2019

No incidents reported

Friday 1st March 2019

No incidents reported

Thursday 28th February 2019

AMS1 Compute API Server creation issues in Amsterdam

Our teams noticed API issues when trying to either create a new server or start some AMS-based instances on Scaleway.
Issue is currently being investigated, we will update this status as soon as we have more details to share.

Thank you for your patience.

The issue has been fixed now - closing the status

Wednesday 27th February 2019

No incidents reported

Tuesday 26th February 2019

No incidents reported

Monday 25th February 2019

No incidents reported