We are suffering from a phone outage. The support line 0184130000 is currently not working.
In the meantime please open tickets using the portal https://documentation.online.net/en/account-management/assistance/assistance
Our phone provider has fixed the issue, we are now available to contact at +33.184130000
Our phone provider is still working on it. We unfortunately do not have ETA for now.
Our phone provider is working to fix this.