Sunday 6th January 2019

AMS1 Compute API AMS - Node stuck on ARM64 range

We have identified an issue regarding ARM64 Instances for Amsterdam region. Symptoms : node blocked on “rebooting server” or “Unable to reboot”

Our engineering team is currently investigating the issue.

We will provide additional information through this status as soon as we have more to share. In the meantime, our support team is available to answer any further questions.

Thank you for your patience

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The product team has identified the root cause and fix the issue. Everything is back to normal.