Saturday 19th January 2019

Compute Nodes AMS - Node stuck on ARM64 range

We have identified an issue regarding some ARM64 Instances for Amsterdam region. Symptoms : node blocked on “rebooting server” or “Unable to reboot”

Our engineering team is currently investigating the issue.

We will provide additional information through this status as soon as we have more to share. In the meantime, our support team is available to answer any further questions.

Thank you for your patience

UPDATE: The issue is now fixed the instances are up