Tuesday 5th February 2019

AMS1 Compute API AMS - Node stuck on ARM64 range

We have identified an issue regarding some ARM64 Instances for Amsterdam region. Symptoms : node blocked on “rebooting server” or “Unable to reboot”

Our engineering team is currently investigating the issue.

We will provide additional information through this status as soon as we have more to share. In the meantime, our support team is available to answer any further questions.

Thank you for your patience

02.07.19 1450Z (1550LT)

Issue has now been fixed, all ARM64 instances should now be back up.
Please get in touch with our support team if you are still experiencing issues.