Thursday 22nd August 2019

Console Credit card payment/update blocked

An issue has been detected with our billing system, as of now it is impossible to add a new card, update an existing card, or pay by credit card. This issue therefore impacts service renewals and new orders.

Next update 08.22.19 1630Z (1830LT)


08.22.19 1630Z (1830LT)

The issue has been resolved and payments are now available again

08.22.19 1530Z (1730LT)

The issue is currently being investigated.

08.22.19 1430Z (1630LT)

Issue has been escalated to the billing team.