Wednesday 16th October 2019

Web SSL certificates generation issue

We are noticing random SSL certificates generation issues on some of our shared hostings.
As of now, you may not be able to generate a valid certificate on a newly setup domain name.
Our teams are actively investigating the issue, status will be updated as soon as we have additional details.

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10.17.19 1200Z (1400LT)

Most of certificates are now functional but some are still not renewed as expected. We keep on investigating on this to restore access as quickly as possible

10.16.19 1500Z (1700LT)

Issue has been escalated to the product team, awaiting further updates.