Friday 29th November 2019

Mail Email deliverability issue toward some providers

We are noticing some deliverability issues toward a few external service providers.
We are working with them in order to improve deliverability.

Our teams will add additional details in this status as soon as we have more to share.


03/01/20 1100Z (1200LT)

Work is still ongoing. Some providers are now reachable while a few are not. We are working with them to reduce the impact as much as possible.

10/12/19 1330Z (1430LT)

Progress has been made on deliverability. We are still working on it to keep on improving it for all providers. We will keep on updating this status as soon as we have more information available

29/11/19 1430Z (1530LT)

Issue has been escalated to the product team.
They are in direct contact with impacted services.