Thursday 13th February 2020

[DC2] Scheduled maintenance in Room 203A / Racks : M1>M14 - N1>N6, scheduled 2 months ago

A scheduled maintenance is planned in part of the room 203A, DC2, in order to optimize and upgrade our infrastructure. The impacted racks are : M1>M14 - N1>N6

As a result servers will lose their public network connectivity as our router is being upgraded, but private network connectivity will still be functional. Public network will be back online once the update is complete.

If your server is in the said racks, you will receive a ticket on your account.

Start : March 5th, 2020 - 0530Z (0630LT)

Duration : 90 minutes

UPDATE:

05/03/2020 0725Z (08250LT) Issue is now fixed, maintenance is finished.

05/03/2020 0700Z (0800LT) Router replaced, maintenance will take longer than expected as a result of this incident.

05/03/2020 0545Z (0645LT) Router does not boot due to attempts on our side and is out of service. It is being replaced now.

05/03/2020 0530Z (0630LT) We encountered a temporary issue with router which cannot reboot, we started necessary steps to restore it.

05/03/2020 0530Z (0630LT) First update in progress