Thursday 11th June 2020

DC5 [DC5] Room 11 - Rack D39 - Unavailability

We have detected that some DC5 servers located Room 11 Rack D39 are unreachable at the moment. We are doing our best to restore the issue as soon as possible; our teams are informed and are already investigating.

We will update this status as soon as we have additional details to share. We apologize for the inconvenience.

06.11.2020 0415Z (0615LT)

The issue has been identified and fixed : a module was defective and was replaced. Everything is back to normal. Do not hesitate to restart your servers, or contact support.

06.11.2020 0120Z (0320LT)

Issue has been escalated to local team