Tuesday 30th June 2020

Object Storage [GLACIER] File restoration issues

We are currently encountering an issue with our restore system from GLACIER to STANDARD.
Our storage team is working on a fix and a patch should be deployed soon.
We will let you know once we have more information. No ETA for now.

You may retry to restore once in a while until the issue is properly fixed.


06/30/2020 1230Z (1430LT)

The patch has been deployed, everything is now working properly.

06/30/2020 0920Z (1120LT)

The product team has identified the root cause and working on a fix

06.30.2020 0900Z (1100LT)

Issue has been escalated to local team