Webmail accounts may be unavailable following a password update from your console. We are currently investigating this issue.
Next Update 16/10/2018
Mail boxes should be fully available from now on. If you have modified your password recently it could take a few minutes to be updated. Do not hesitate to contact our assistance if you experience any issue.
Mail boxes are now available using your previous password, but updates are not going through. If you changed your password you will not be able to access the box but we are still working on it to resolve it completely.
The platform is not answering correctly, our product team is working on it. Once this part is fixed all mails boxes should be reachable.
Optimization is still on going with fix ETA by tomorrow. Service should be operational again.
The resolution is ongoing as we are optimizing services over our platforms. Access are being restored over time.
Issue has been escalated to local team