Scaleway Status

Status impact color legend

Black impact: None
Yellow impact: Minor
Red impact: Major
Blue impact: Maintenance

[Edge Services] - 502 error on HEAD request with bad content length

Identified - Following Edge Services Cache server upgrade, some HEAD requests with HTTP/2 may return a 502 error. We're rolling back to fix the issue.
Feb 17, 2026 - 10:02 CET

[K8S] Upcoming Automatic Kubernetes Upgrade

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 2026 - 09:00 CET

Scheduled - On February 17, 2026, Kubernetes versions 1.31 will reach their end-of-support date.

Clusters still running these versions will automatically be upgraded to Kubernetes 1.32 to ensure continued security and performance.

The migration on each region will proceed as follows :

WAW cluster : February 17, 2026
AMS cluster : February 18 to 20, 2026
PAR cluster : From February 23 to 27, 2026

If you want to prevent downtime during these dates, please do the version upgrade beforehand manually.

https://www.scaleway.com/en/docs/kubernetes/how-to/upgrade-kubernetes-version/

Contact our support team if you have any question
Feb 17, 2026 09:00 - Feb 27, 2026 18:00 CET

[Web Hosting] - [WORLD] Web Snapshots server down

Investigating - The Web Snapshots server is currently unavailable, which may affect the ability to access web backups for Web Hosting Dedibox Classic services.
Feb 12, 2026 - 06:32 CET

[WEBHOSTING] SMTP/51.159.208.135 blacklisted on Microsoft/Outlook from classic webhosting service

Identified - Our service is currently experiencing disruption due to blacklisting by Microsoft.
We are actively working with Microsoft to resolve this issue as soon as possible.
Nov 24, 2025 - 19:34 CET

SMS Routing to US Numbers

Update - We are still unable to send SMS to US numbers.
The issue is due to A2P 10DLC regulations, which require registration and approval.
We have submitted the necessary requests to our providers, the approval process takes a minimum of 3 weeks.

We will provide updates as soon as we have more information.
Jul 21, 2025 - 10:30 CEST

Identified - The issue has been identified and a fix is being implemented.
Jul 17, 2025 - 15:14 CEST

Investigating - We are currently experiencing an issue where messages containing a phone number in the USA are not being properly routed by our SMS provider.

A ticket has been opened on their side.
We are actively monitoring the situation and will share updates as soon as available.
Jul 16, 2025 - 12:15 CEST

About This Site

Welcome to the Scaleway Status website. Here, you can view the status of all Scaleway services across all products and availability zones (AZs).
You can check how subscribe, manage your email status updates and how to receive status notifications on Slack here: https://www.scaleway.com/en/docs/account/reference-content/scaleway-status-updates/

Elements - Products Degraded Performance

Instances Operational

Elastic Metal Operational

Apple Silicon Operational

Object Storage Operational

Block Storage Operational

Container Registry Operational

Network Operational

Private Network Operational

Public Gateway Operational

Load Balancer Operational

Kubernetes Kapsule Under Maintenance

Serverless Functions and Containers Operational

Serverless-Database Operational

Jobs Operational

Databases Operational

Messaging and Queuing Operational

Domains Operational

IoT Hub Operational

Web Hosting Operational

Transactional Email Operational

IAM Operational

Observability Operational

Secret Manager Operational

Environmental Footprint Operational

Developer Tools Operational

Account API Operational

Billing API Operational

Edge service Operational

Elements Console Operational

Website Degraded Performance

Generative API Degraded Performance

Managed Inference Operational

Elements - AZ Operational

fr-par-1 Operational

fr-par-2 Operational

fr-par-3 Operational

nl-ams-1 Operational

nl-ams-2 Operational

nl-ams-3 Operational

pl-waw-1 Operational

pl-waw-2 Operational

pl-waw-3 Operational

Dedibox - Products Degraded Performance

Dedibox Operational

Hosting Degraded Performance

SAN Operational

Dedirack Operational

Dedibackup Operational

Domains Operational

RPN Operational

Dedibox Console Operational

Dedibox VPS Operational

Dedibox - Datacenters Degraded Performance

DC1 Degraded Performance

DC2 Degraded Performance

DC3 Degraded Performance

DC4 Degraded Performance

DC5 Degraded Performance

AMS Degraded Performance

Miscellaneous Operational

Excellence Operational

BookMyName Operational

Saagie - Products Operational

Product-1-ACO Operational

Product-2-BOU Operational

Product-3-BV Operational

Product-4-DN Operational

Product-5-MAT Operational

Product-6-SIPDEV Operational

Product-7-SIPINT Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Software Upgrade on Core Router in WAW Region Mar `3`, `2026` `09:00`-`14:00` CET

A planned software upgrade is scheduled on a core router in the WAW region. During this maintenance window redundancy for network connections in the region will be temporarily unavailable. Packet loss or service disruption is not expected.
Posted on Feb 19, 2026 - 10:49 CET

Past Incidents

Feb 19, 2026

[Serverless Containers] - [pl-waw] - mandatory operation to prepare for new v1 API

Completed - The maintenance operation has been successfully completed as of 10:00 UTC on February 19, 2026.

All Serverless Containers namespaces in the pl-waw region have been upgraded and are now ready for the upcoming v1 API. The system is operating normally, and all containers have been stabilized following the update.

While the migration went smoothly, if you notice any unexpected behavior or encounter issues, please don't hesitate to reach out to our support team. That said, we're confident the transition was seamless and that your services are running as expected.

Thank you for your patience and understanding during this necessary upgrade. The improvements pave the way for enhanced features and performance with the soon-to-be-released v1 API.
Feb 19, 11:30 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 08:00 CET

Update - We will be undergoing scheduled maintenance during this time.
Feb 16, 10:41 CET

Scheduled - On February 18th and 19th (between 8 AM and 5 PM UTC), we are going to perform on pl-waw a required operation to prepare the new v1 API arrival (available soon).

During this operation, changes will be performed to all Serverless Containers namespaces on pl-waw region.

While this operation is seamless most of the time, users may observe the following behaviors:

- Namespaces will pass temporarily in "upgrading" status. This may take up to 15 minutes, depending on the number of resources inside the namespace. During this time, all write operations on the namespace (update namespace, create container, update container, delete container, etc.) will be impossible. Read operations will work as usual.
- Container instances will be created. This is mandatory to ensure the containers are working properly. If a container fails to start, the "status" field will change to "error", and the "error_message" field will show the error, so users can fix it. During that process, users could see multiple instances of their container running, even if it's configured with max_scale = 1, and even if there is no incoming traffic. The Container will downscale as soon as the operation is over.
- Long running requests made during this operation may fail, as we roll out Container instances.
- Crons might be triggered multiple times during the operation. Crons with frequent schedules (such as every minute) might be more impacted.

Please note that during this process, unless the containers cannot start because of an applicative error, the containers will always be reachable.

This process is mandatory to prepare a seamless upgrade to the new v1 API (coming soon, with new features!).

Thanks for your understanding and sorry about the inconvenience it may cause.
Feb 11, 17:48 CET

Feb 18, 2026

[DEDIBOX & ELASTIC METAL] - Ubuntu 24.04 LTS installation issue

Resolved - This incident has been resolved.
Feb 18, 22:43 CET

Update - We are currently still investigating the issue.
Feb 16, 11:58 CET

Investigating - Customers may experience issues when installing Ubuntu 24.04 LTS. We are currently investigating the issue.
Feb 16, 04:44 CET

[Managed OpenSearch] - Service Degraded

Resolved - Only one customer was affected and the timeouts experienced were due to too many requests on the opensearch lb.
Feb 18, 14:16 CET

Investigating - Clients are experiencing timeouts when trying to access the OpenSearch API.
Feb 17, 10:19 CET

[Dedibox] - [AMS] Private network switch down

Resolved - This incident has been resolved.
Feb 18, 14:10 CET

Investigating - A private network switch failure is currently affecting Dedibox services in AMS. This may result in connectivity issues or service interruptions for some Dedibox servers in this location.
Feb 18, 10:07 CET

[Dedibox VPS] - Network issues

Resolved - This incident has been resolved.
Feb 18, 07:59 CET

Investigating - Dedibox VPS instances are no longer reachable or manageable due to a network outage. Our teams are working on resolving the issue.

The affected areas are:
Brussels - Belgium
Guatemala City - Guatemala
Feb 17, 16:56 CET

Feb 17, 2026

[Edge Services] - WAF requests are blocked

Resolved - This incident has been resolved.
Feb 17, 16:34 CET

Investigating - We are currently experiencing an issue with our Edge Services where WAF requests are being blocked. We are investigating the cause and will provide updates as soon as possible.
Feb 16, 16:30 CET

Feb 16, 2026

[Instance Orchestration] - Unable to provision new IPs

Resolved - A fix have been deployed, all affected IPs have been unlocked.
Feb 16, 18:53 CET

Investigating - Some IPs not properly cleaned up from our databases, preventing their use for other clients. Clients that get those IPs assigned by the IPAM are then unable to provision new IPs for their Compute resources.
Feb 16, 11:53 CET

[MRDB] - [NL-AMS] - Partial Service Disruption Affecting MRDB Action Processing

Resolved - This incident has been resolved.
Feb 16, 10:22 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Feb 16, 10:21 CET

Investigating - Between 01:00 UTC and 08:30 UTC, we experienced an issue that caused delays in processing certain customer workflows.

Our team identified and resolved the issue.

Services are now operating normally, and we are continuing to monitor the system closely to ensure full stability.
Feb 16, 10:18 CET

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

[CKPT] - [NL-AMS] - custom metrics ingestion affected

Resolved - This incident has been resolved.
Feb 13, 19:00 CET

Update - We are continuing to monitor for any further issues.
Feb 13, 18:07 CET

Monitoring - Situation has been stabilized, but we're still monitoring
Feb 13, 18:06 CET

Investigating - Custom metrics ingestion between 16:00 and 17:43 CEST was heavily impacted
Feb 13, 18:06 CET

[Serverless SQL DB] - backup failure

Resolved - This incident has been resolved.
Feb 13, 16:44 CET

Investigating - The last night backups for Serverless SQL DB in the Paris region (fr-par) have failed. We are currently investigating the issue to restore the backup functionality.
Feb 13, 09:39 CET

[DEDIBOX] - Unable to properly manage server on the customer area

Resolved - This incident has been resolved.
Feb 13, 10:55 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Feb 12, 06:43 CET

Update - This also affects our internal tools, but the team is currently working to identify the problem.
Feb 12, 05:23 CET

Investigating - Customers may experience difficulties managing their servers from the customer area due to ongoing technical issues.

These issues only affect management features within the client portal and do not impact the availability, performance, or operation of servers that are already deployed.
Feb 12, 05:20 CET

[Network infrastructure] - [fr-par-2] - PUB switch reboot

Resolved - The switch in rack S1/C29 experienced a crash and rebooted, causing a 5-minute unavailability of the public connectivity for this rack.

Timestamps :
2026 Feb 13 03:14 UTC - switch rebooted
2026 Feb 13 03:17 UTC - switch recovered
Feb 13, 09:29 CET

Scheduled maintenance on RDB infrastructure

Completed - The scheduled maintenance has been completed.
Feb 13, 00:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 21:00 CET

Scheduled - Scheduled maintenance impacting your Managed DB for PostgreSQL instances in all regions

Following the latest PostgreSQL CVE publication, a scheduled maintenance will take place on your Managed Database for PostgreSQL instance(s) in all regions.

Maintenance details: Upgrade PostgreSQL 14,15,16 and 17 engine to the latest minor version.

Maintenance time: 2026-02-12 20:00 UTC

Impact duration: A few seconds downtime on HA instances. Around 1min downtime on standalone instances.

It will be applied automatically, gradually starting at 2026-02-12 20:00 UTC.

This operation is part of our continuous effort to maintain and enhance the quality and stability of your service. We appreciate your understanding and cooperation.
Feb 12, 20:32 CET

Feb 12, 2026

[Cockpit] - [fr-par] - Error viewing container logs

Resolved - Between 8:00 PM CET on February 11, 2026, and 9:00 AM CET on February 12, 2026, approximately 10% of users experienced issues when querying logs from Cockpit. The problem has been fully resolved. We apologize for any inconvenience caused and thank you for your understanding.
Feb 12, 10:18 CET

Investigating - Users are unable to view container logs in Cockpit due to an error within the plugin. Our teams are actively looking into it
Feb 12, 02:23 CET

Feb 11, 2026

[fr-par] - Failure to create new datalabs

Resolved - This incident has been resolved.
Feb 11, 14:48 CET

Investigating - We are currently experiencing issues with creating new Managed Datalab instances in the fr-par region.
We are investigating this issue.
Feb 11, 14:32 CET

[Dedibox] - [nl-ams-1] RPN Switch issue on Hall 2 Rack FJ18

Resolved - The switch issue in our nl-ams-1 data center has been resolved.
All affected Dedibox servers should now have normal connectivity.
Feb 11, 14:23 CET

Investigating - A RPN switch in our nl-ams-1 data center is currently unreachable, affecting half of the servers in the Hall 2 Rack FJ18. This may cause connectivity issues for some Dedibox servers in this location.
Feb 11, 12:40 CET

[Network infrastructure] - [DC2] - Network connectivity issue Room S101 - Rack N13 to N18 / G20 to G37 / H20 to H22

Resolved - This incident has been resolved.
Feb 11, 11:59 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Feb 11, 11:04 CET

Update - Following the network maintenance affecting Room 101 DC2, some switches connected to that router don't want proceed with their upgrade and are stuck in their old version.
Our network engineering are currently working to force their upgrade, but as consequence, the following rack in DC2 room S101 are currently experiencing a loss of internet connectivity, RPN network is not affected :

G32 a G34
Feb 11, 10:55 CET

Investigating - Public network connectivity issue on racks are in DC2 room S101:
N13 to N18
G20 to G37
H20 to H22
Feb 11, 10:18 CET

Dedibox - DC2 - Room 101 PUB router upgrade

Completed - The scheduled maintenance has been completed.
Feb 11, 10:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 07:00 CET

Scheduled - A public router in DC2 room 101 needs to be upgraded.
A scheduled maintenance for this router is planned on 2026-02-11 starting at 06:00 UTC.
The impacted racks are the following : G20 to G37, H20 to H22, N13 to N18.
Public interface service will be unavailable during the maintenance.
The maintenance window is estimated to 3 hours.
Jan 27, 18:49 CET

Dedibox - DC2 - Room 203 RPN Router Reboot - RPN Traffic Isolation

Completed - The scheduled maintenance has been completed.
Feb 11, 08:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 06:00 CET

Update - We will be undergoing scheduled maintenance during this time.
Jan 12, 15:13 CET

Scheduled - Due to an issue on the rpn router FIB, we'll proceed with the upgrade and reboot of this last one. All switches connected to it will be impacted. Customer should expect RPN traffic impact the time of the intervention (should be around one hours (extensible to two hours)). Traffic to the internet is not impacted

Scheduled Start : 11th of February at 6:00AM (CET)
Scheduled End : 11th of February at 8:00AM (CET)

Room : 203-B - Rack : I1 to I9
Room : 203-B - Rack : I10 to l14
Room : 203-B - Rack : J1 to J9
Room : 203-B - Rack : J10 to J14
Jan 12, 15:12 CET

Feb 10, 2026

No incidents reported.

Feb 9, 2026

[Block Storage] - [fr-par-3] Partial unavailability

Resolved - Latencies are back to nominal, incident is resolved.
Feb 9, 19:58 CET

Identified - Following an issue during a planned upgrade on this AZ, a Block Storage cluster suffered from a partial unavailability affecting roughly 3% of clients on this AZ from 18h34 UTC to 18h45 UTC.
Cluster is fully available now but will continue to suffer of some latencies during rebalancing.
Feb 9, 19:49 CET

[Edge services] WAF rejecting requests after Core Rule Set auto update

Resolved - Requests are being rejected by the Web Application Firewall (WAF) following an automatic update of the Core Rule Set.
Our team is investigating the issue and has rolled back to the previous version of the rules library.
Feb 9, 11:00 CET

[Dedibox Console] - Online/Dedibox console returning 500 errors

Resolved - The Dedibox Console is now back to normal operation. We apologize for the inconvenience this may have caused.
Feb 9, 03:18 CET

Investigating - The Online/Dedibox Console is currently experiencing issues and may be unavailable. We are investigating the cause of this problem.
Feb 9, 02:35 CET

Feb 8, 2026

No incidents reported.

Feb 7, 2026

Support temporarily unavailable

Resolved - This incident has been resolved.
Feb 7, 10:11 CET

Investigating - Our technical support will be unavailable today until 10 AM UTC. We deeply apologize for the inconvenience caused in the meantime.
Feb 7, 06:36 CET

Feb 6, 2026

[Serverless SQL DB] - backup failure

Resolved - This incident has been resolved.
Feb 6, 14:09 CET

Investigating - Backups from the previous night are currently blocked, preventing the creation of new backups. This may impact the ability to restore your databases to a recent state.
Feb 6, 11:35 CET

Feb 5, 2026

Dedibox - DC2 - A chassis is down in room 101 rack G34

Resolved - This incident has been resolved.
Feb 5, 15:28 CET

Identified - The chassis is out of service due to a hardware issue. Impacted customers have been contacted by ticket to find a solution to this matter
Jan 29, 14:00 CET

Investigating - A chassis is down since 28th at 20:13 UTC. We are currently trying to recover the chassis. This may impact the availability of some dedicated servers.
Jan 29, 13:35 CET

[Cockpit] - [all] Grafana UI is unavailable for some newly created projects

Resolved - This incident has been resolved.
Feb 5, 13:43 CET

Investigating - Grafana UI is not available for some of the project created in the last few days. Accesing the Grafana URL may lead to an HTTP 500 error.
Feb 5, 10:20 CET

Status impact color legend

About This Site

Scheduled Maintenance

Software Upgrade on Core Router in WAW Region Mar 3, 2026 09:00-14:00 CET

Past Incidents

Software Upgrade on Core Router in WAW Region Mar `3`, `2026` `09:00`-`14:00` CET