Scaleway Status

Status impact color legend

Black impact: None
Yellow impact: Minor
Red impact: Major
Blue impact: Maintenance

Update - We are continuing to investigate this issue.
Jun 19, 2025 - 14:23 CEST

Investigating - We are currently investigating this issue.
Jun 13, 2025 - 15:26 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 09, 2025 - 17:10 CEST

Identified - The IP 51.159.208.135 of our Webhosting platform is blacklisted by Microsoft.
We are currently working on it.
May 27, 2025 - 10:10 CEST

[Object Storage] - Checksum error in some client/sdk

Investigating - S3 checksum error in some client/sdk, we alway return the full object checksum even when the request is ranged, causing issue in some high-level wrappers that try to compare the range's checksum with the full object one.

Full integrity of the objects aren't impacted, and all computed checksum are valid.
May 02, 2025 - 19:00 CEST

About This Site

Welcome to the Scaleway Status website. Here, you can view the status of all Scaleway services across all products and availability zones (AZs).
You can check how subscribe, manage your email status updates and how to receive status notifications on Slack here: https://www.scaleway.com/en/docs/account/reference-content/scaleway-status-updates/

Elements - Products Operational

Instances Operational

Elastic Metal Operational

Apple Silicon Operational

Object Storage Operational

Block Storage Operational

Container Registry Operational

Network Operational

Private Network Operational

Public Gateway Operational

Load Balancer Operational

Kubernetes Kapsule Operational

Serverless Functions and Containers Operational

Serverless-Database Operational

Jobs Operational

Databases Operational

Messaging and Queuing Operational

Domains Operational

IoT Hub Operational

Web Hosting Operational

Transactional Email Operational

IAM Operational

Observability Operational

Secret Manager Operational

Environmental Footprint Operational

Developer Tools Operational

Account API Operational

Billing API Operational

Edge service Operational

Elements Console Operational

Website Operational

Elements - AZ Operational

fr-par-1 Operational

fr-par-2 Operational

fr-par-3 Operational

nl-ams-1 Operational

nl-ams-2 Operational

nl-ams-3 Operational

pl-waw-1 Operational

pl-waw-2 Operational

pl-waw-3 Operational

Dedibox - Products Operational

Dedibox Operational

Hosting Operational

SAN Operational

Dedirack Operational

Dedibackup Operational

Domains Operational

RPN Operational

Dedibox Console Operational

Dedibox VPS Operational

Dedibox - Datacenters Operational

DC2 Operational

DC3 Operational

DC5 Operational

AMS Operational

Miscellaneous Operational

Excellence Operational

BookMyName Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 26, 2025

No incidents reported today.

Jun 25, 2025

Issue on DNS resolvers between Scaleway/Dedibox and Linode autoritative servers

Resolved - This incident has been resolved.
Jun 25, 14:11 CEST

Investigating - We have analyzed an issue to access the autoritative DNS of Linode (at least ns1/2/3/4/5.linode.com) to resolve some domain names (FQDN) from our network.

You may use other DNS resolvers to solve this issue in the meantime than the ones provided with Scaleway and Dedibox if you have issue to resolve some FQDN behind Linode DNS autoritative servers (an example with Unbound and a public DNS like Google : 'unbound-control forward_add alpinelinux.org x.x.x.x').

We are not the sole provider to experience such issue, many other DNS public resolvers we have tested are experiencing the same anomalous behavior.
Jun 24, 14:53 CEST

Jun 24, 2025

[Console] Incorrect quota limits shown in console

Resolved - This incident has been resolved.
Jun 24, 13:31 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 24, 10:42 CEST

Identified - We've identified an issue where the quotas returned are not always accurate, which can cause the console to display an incorrect maximum value. As a result, certain actions might be limited in the console, even though the actual quotas are higher.

Please note that this issue does not affect actions performed via API, CLI, or Terraform. Only the web console is impacted.
Jun 24, 09:38 CEST

Payments Scaleway & Dedibox

Completed - The scheduled maintenance has been completed.
Jun 24, 12:30 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 12:00 CEST

Scheduled - Maintenance will be carried out to improve reliability.
the impact could be a short unavailabilities to process payments.
Jun 24, 09:07 CEST

Jun 23, 2025

[NETWORK] [AMS] - Switch h6-6b54-2.ams1 is down

Resolved - This incident has been resolved.
Jun 23, 18:58 CEST

Investigating - Switch h6-6b54-2.ams1 is down, all the servers on it are unreachable. We're currently working on it.
Jun 23, 15:20 CEST

[Network]-RPN switch is down in DC5

Resolved - This incident has been resolved.
Jun 23, 18:38 CEST

Investigating - s1-a12-2.rpn.dc5 since 15:03
The RPN connection is not available for the servers connected to the switch.
Jun 23, 15:31 CEST

[NETWORK] switch down in Datacenter : DC5, Room : 1 1, rack : A44

Resolved - This incident has been resolved.
Jun 23, 14:36 CEST

Investigating - We are currently investigating this issue.
Jun 21, 11:36 CEST

Jun 22, 2025

No incidents reported.

Jun 21, 2025

Jun 20, 2025

[Network]-switches down in DC3 racks D14, D15 and D16

Resolved - This incident has been resolved.
Jun 20, 14:13 CEST

Investigating - We are currently investigating this issue.
Jun 20, 13:48 CEST

Phishing

Resolved - This incident has been resolved.
Jun 20, 10:13 CEST

Investigating - We are currently being targeted by a phishing campaign.
We invite you to be careful and check the invoices directly on your console.
Our Trust and Safety team is working to resolve this.
Jun 16, 14:09 CEST

Jun 19, 2025

[Support] Slower answer for the support

Resolved - This incident has been resolved.
Jun 19, 14:08 CEST

Update - We are continuing to work on a fix for this issue.
Jun 19, 14:07 CEST

Identified - Due to exceptional circumstances, the response time is slowed down.
Sorry for the inconvenience
Jun 19, 09:31 CEST

[DC2] - public - switch issue in room 101-k31-2

Resolved - Uplink configuration has been updated and corrected.
The situation is resolved.
Please contact Support if the issue persists.
Jun 19, 11:34 CEST

Identified - We have detected a switch down in room 101-k31-2.
Servers in that rack currently have no public network access and are unreachable.

===================

17/06/25 09H00 UTC
Issue has been forwarded to our team for resolution.
Jun 17, 16:15 CEST

[AMS] public switch issue in Hall 2

Resolved - This incident has been resolved.
Jun 19, 08:20 CEST

Update - The power on most of the chassis was recovered, we are booting the remaining customer nodes.
Jun 18, 17:51 CEST

Update - These rack are still impacted by this issue:
h2-dv5
h2-ee14
h2-ee17
h2-ee18
h2-ee19
h2-ee20
h2-ee21
h2-ee24
h2-ee25
h2-ee26
h2-ee28
h2-ee29
h2-ee2h2
h2-ee30
h2-ee31

Our teams are working on the resolution.
Jun 18, 11:33 CEST

Identified - We have detected a switch down in Hall 2 E-E, Baie : E30.
Servers in that rack currently have no public network access and are unreachable since 18/06/2025 05h30.

The issue has been forwarded to our team for resolution.
Jun 18, 09:11 CEST

Jun 18, 2025

AMS-1-Takeover of KU1C01 on distributor MBP2B

Completed - The scheduled maintenance has been completed.
Jun 18, 21:30 CEST

Update - We are actively working about restoring the power on the racks following a power maintenance done by our DC provider.
Jun 18, 16:02 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 10:30 CEST

Scheduled - In order to arrange for our new UPS to power up datahall 2, we have scheduled a maintenance window in which we will be implementing this power.
During this period, customers will experience a loss of redundancy on one feed in the following corridors
DY / DV/ EE / EB / EL / EH

Impact: Loss of redundancy on one feed.
Jun 18, 10:16 CEST

[Webhosting]- fr-par - Storage Quota issue

Resolved - This incident has been resolved. The issue should have only impacted a handful of DDX2ELT webhostings.
Jun 18, 19:41 CEST

Monitoring - Since 13:29 (CET), no files or emails were stored and access to webmail was inaccessible.
Jun 18, 18:43 CEST

[Billing]- issues with payment mode change

Resolved - This incident has been resolved.
Jun 18, 19:01 CEST

Investigating - The issue has been identified at around 3pm (CET). We are currently investigating it.
Jun 18, 18:02 CEST

[WEBHOSTING] - [PAR2/PAR] - Latency on pf-012 websites

Resolved - This incident has been resolved.
Jun 18, 10:02 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 13, 15:50 CEST

Investigating - We are currently investigating this issue.
Jun 13, 12:42 CEST

Jun 17, 2025

[NETWORK] - Software upgrade on one of two central routers in AMS region

Completed - The scheduled maintenance has been completed.
Jun 17, 15:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 08:00 CEST

Scheduled - Scheduled
A planned software upgrade on one of two central routers is scheduled in AMS region.
During this maintenance, there will be no redundancy for network connections in the region.
Packet losses or any disruptions of the connectivity are not expected.
Jun 10, 15:31 CEST

[EDGE] Issue leading to errors 502

Resolved - This incident has been resolved.
Jun 17, 14:57 CEST

Investigating - Increasing number of 502 error.
Our team is working to solve this problem.
Jun 17, 09:33 CEST

Jun 16, 2025

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

Jun 12, 2025

[Instances] Migration of b_ssd volumes to SBS

Completed - The scheduled maintenance has been completed.
Jun 12, 15:35 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 11:35 CEST

Update - We will be undergoing scheduled maintenance during this time.
Jun 3, 11:32 CEST

Scheduled - From June 3rd until June 12th, we are migrating b_ssd volumes, b_ssd snapshot, b_ssd snapshots and unified snapshots to Scaleway Block Storage (SBS). If your organization is affected, you have received a communication via email including the list of impacted resources. No action is required on your part, volumes will remain available during the migration window.
Jun 3, 11:32 CEST