Status impact color legend
- Black impact: None
- Yellow impact: Minor
- Red impact: Major
- Blue impact: Maintenance
Update - The Elastic Metal product is now back to full function.
We are continuing to monitor for any further issues.
Aug 21, 2025 - 11:31 CEST
We are continuing to monitor for any further issues.
Aug 21, 2025 - 11:31 CEST
Update - The situation is now stabilized and we put up mitigations to keep it in nominal state. The definitive fix is being developed and tested and will be deployed in the beginning of next week.
There should be no more impact but we will keep this status open to keep you updated.
Aug 20, 2025 - 16:19 CEST
There should be no more impact but we will keep this status open to keep you updated.
Aug 20, 2025 - 16:19 CEST
Update - Update:
The situation is now stabilized and we put up mitigations to keep it in nominal state. The definitive fix is being developed and tested and will be deployed in the beginning of next week.
There should be no more impact but we will keep this status open to keep you updated.
Aug 20, 2025 - 16:18 CEST
The situation is now stabilized and we put up mitigations to keep it in nominal state. The definitive fix is being developed and tested and will be deployed in the beginning of next week.
There should be no more impact but we will keep this status open to keep you updated.
Aug 20, 2025 - 16:18 CEST
Update - We are continuing to monitor for any further issues.
Aug 19, 2025 - 10:10 CEST
Aug 19, 2025 - 10:10 CEST
Update - Update:
5xx error rate is back to nominal, but latencies are still high. Sadly the hotfix release did not fix every issue and our team is working on a patch that will be released tomorrow first thing in the morning.
There is still some impacts on registry product.
Aug 18, 2025 - 23:04 CEST
5xx error rate is back to nominal, but latencies are still high. Sadly the hotfix release did not fix every issue and our team is working on a patch that will be released tomorrow first thing in the morning.
There is still some impacts on registry product.
Aug 18, 2025 - 23:04 CEST
Update - Update: The hotfix release is still in progress on all the region and will take a while. There was a slight raise of error rates (0.11%) arround 15:05 CEST due to a cluster member having some issues and necessitating a reboot and resync but quickly fixed.
Impacts on registry product are still monitored but show improvements.
Aug 18, 2025 - 18:31 CEST
Impacts on registry product are still monitored but show improvements.
Aug 18, 2025 - 18:31 CEST
Update - The situation is improving.
AMS and WAW region's 500s error rate is less than 0.001% and stable.
For PAR region, the impact on instances and RDB products were reduced but must be improved to return to nominal state.
For registry product, object-storage backend latencies still implies some 500s due to timeouts.
The object-storage product team have prepared a new hotfix that is currently deployed on all PAR region. That action is estimated to take 7 hours to deploy at minimum.
But object-storage response times should progressively decrease during this timeframe on this region.
We are still closely monitoring this issue.
Aug 18, 2025 - 12:33 CEST
AMS and WAW region's 500s error rate is less than 0.001% and stable.
For PAR region, the impact on instances and RDB products were reduced but must be improved to return to nominal state.
For registry product, object-storage backend latencies still implies some 500s due to timeouts.
The object-storage product team have prepared a new hotfix that is currently deployed on all PAR region. That action is estimated to take 7 hours to deploy at minimum.
But object-storage response times should progressively decrease during this timeframe on this region.
We are still closely monitoring this issue.
Aug 18, 2025 - 12:33 CEST
Update - Update:
500s errors on object-storage rate dropped on all regions. PAR region still experiences high latencies.
Thoses latencies impacts Registry product by creating 500s due to timeouts.
We are still working in improving response time.
Aug 18, 2025 - 11:03 CEST
500s errors on object-storage rate dropped on all regions. PAR region still experiences high latencies.
Thoses latencies impacts Registry product by creating 500s due to timeouts.
We are still working in improving response time.
Aug 18, 2025 - 11:03 CEST
Update - Update:
Impacts on ams and waw regions (500s errors) will settle very soon.
Aug 18, 2025 - 10:47 CEST
Impacts on ams and waw regions (500s errors) will settle very soon.
Aug 18, 2025 - 10:47 CEST
Update - Update:
Latencies worsened this monday morning.
Service started show degradation degraded on ams region too.
All hands are on deck to fix this issue as soon as possible.
Aug 18, 2025 - 10:34 CEST
Latencies worsened this monday morning.
Service started show degradation degraded on ams region too.
All hands are on deck to fix this issue as soon as possible.
Aug 18, 2025 - 10:34 CEST
Update - Since 00h00 UTC P95 latencies are rising again. We are working on mitigating the load.
Aug 17, 2025 - 09:04 CEST
Aug 17, 2025 - 09:04 CEST
Monitoring - The vast majority of Service latencies (P95) are back to acceptable levels thanks to the actions done by the object-storage team.
We are still working to further improve the P99s.
Aug 16, 2025 - 19:19 CEST
We are still working to further improve the P99s.
Aug 16, 2025 - 19:19 CEST
Identified - Identified : Thoses latencies are caused by the load on our AZ being unbalanced. That implies higher latencies for requests being routed to some servers of this AZ.
This issue also may cause latencies on others products (Registry and Serverless)
Our team is currently working on rebalancing the load. Situation have slightly improved since the start of this operation (14H UTC).
A more aggressive action is planned and will be applied soon to alleviate the load on the concerned servers.
Next update will be done in 2 hour or less.
Aug 16, 2025 - 17:09 CEST
This issue also may cause latencies on others products (Registry and Serverless)
Our team is currently working on rebalancing the load. Situation have slightly improved since the start of this operation (14H UTC).
A more aggressive action is planned and will be applied soon to alleviate the load on the concerned servers.
Next update will be done in 2 hour or less.
Aug 16, 2025 - 17:09 CEST
Investigating - The Object Storage service in the fr-par region is experiencing high latencies. This may result in slower access to stored objects. We are working to resolve the issue.
Aug 16, 2025 - 03:46 CEST
Aug 16, 2025 - 03:46 CEST
Update - We are continuing to work on a fix for this issue.
Aug 19, 2025 - 12:08 CEST
Aug 19, 2025 - 12:08 CEST
Identified - Provisioning of the infrastructure powering managed inference deployments is currently impacted by increased latency.
This may impact the time required to create and update deployments.
Aug 19, 2025 - 11:34 CEST
This may impact the time required to create and update deployments.
Aug 19, 2025 - 11:34 CEST
Identified - Some of our email redirection servers are currently experiencing deliverability issues with the free.fr domain.
Our technical teams are actively working to resolve this issue.
Aug 12, 2025 - 15:08 CEST
Our technical teams are actively working to resolve this issue.
Aug 12, 2025 - 15:08 CEST
Update - We are still unable to send SMS to US numbers.
The issue is due to A2P 10DLC regulations, which require registration and approval.
We have submitted the necessary requests to our providers, the approval process takes a minimum of 3 weeks.
We will provide updates as soon as we have more information.
Jul 21, 2025 - 10:30 CEST
The issue is due to A2P 10DLC regulations, which require registration and approval.
We have submitted the necessary requests to our providers, the approval process takes a minimum of 3 weeks.
We will provide updates as soon as we have more information.
Jul 21, 2025 - 10:30 CEST
Identified - The issue has been identified and a fix is being implemented.
Jul 17, 2025 - 15:14 CEST
Jul 17, 2025 - 15:14 CEST
Investigating - We are currently experiencing an issue where messages containing a phone number in the USA are not being properly routed by our SMS provider.
A ticket has been opened on their side.
We are actively monitoring the situation and will share updates as soon as available.
Jul 16, 2025 - 12:15 CEST
A ticket has been opened on their side.
We are actively monitoring the situation and will share updates as soon as available.
Jul 16, 2025 - 12:15 CEST
Investigating - Since 11th August 2025 around 12:30 pm, mistral-small-3.1-24b-instruct-2503's requests are currently experimenting slow response times and some short disruptions.
Aug 12, 2025 - 11:56 CEST
Aug 12, 2025 - 11:56 CEST
About This Site
Welcome to the Scaleway Status website. Here, you can view the status of all Scaleway services across all products and availability zones (AZs).
You can check how subscribe, manage your email status updates and how to receive status notifications on Slack here: https://www.scaleway.com/en/docs/account/reference-content/scaleway-status-updates/
Elements - Products
Degraded Performance
Instances
Operational
Elastic Metal
Operational
Apple Silicon
Operational
Object Storage
Degraded Performance
Block Storage
Operational
Container Registry
Operational
Network
Operational
Private Network
Operational
Public Gateway
Operational
Load Balancer
Operational
Kubernetes Kapsule
Operational
Serverless Functions and Containers
Operational
Serverless-Database
Operational
Jobs
Operational
Databases
Operational
Messaging and Queuing
Operational
Domains
Operational
IoT Hub
Operational
Web Hosting
?
Operational
Transactional Email
Operational
IAM
Operational
Observability
Operational
Secret Manager
Operational
Environmental Footprint
?
Operational
Developer Tools
Operational
Account API
Operational
Billing API
Operational
Edge service
Operational
Elements Console
Operational
Website
Operational
Generative API
Operational
Managed Inference
Degraded Performance
Elements - AZ
Degraded Performance
fr-par-1
Operational
fr-par-2
Degraded Performance
fr-par-3
Operational
nl-ams-1
Operational
nl-ams-2
Operational
nl-ams-3
Operational
pl-waw-1
Operational
pl-waw-2
Operational
pl-waw-3
Operational
Dedibox - Products
Operational
Dedibox
Operational
Hosting
Operational
SAN
Operational
Dedirack
Operational
Dedibackup
Operational
Domains
Operational
RPN
Operational
Dedibox Console
Operational
Dedibox VPS
Operational
Dedibox - Datacenters
Operational
DC2
Operational
DC3
Operational
DC5
Operational
AMS
Operational
Miscellaneous
Degraded Performance
Excellence
Operational
BookMyName
Degraded Performance
Saagie - Products
Operational
Product-1-ACO
?
Operational
Product-2-BOU
?
Operational
Product-3-BV
?
Operational
Product-4-DN
?
Operational
Product-5-MAT
?
Operational
Product-6-SIPDEV
?
Operational
Product-7-SIPINT
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
[fr-par] Maintenance for Serverless Functions and Containers Aug 26, 2025 10:00-18:00 CEST
We are performing necessary upgrades to enhance the reliability and performance of our infrastructure in the fr-par region.
During this maintenance window, you may experience minor network disruptions affecting service availability.
We apologize for any inconvenience this may cause and appreciate your understanding.
We'll keep you informed as the maintenance progresses.
Posted on Aug 13, 2025 - 16:52 CEST
During this maintenance window, you may experience minor network disruptions affecting service availability.
We apologize for any inconvenience this may cause and appreciate your understanding.
We'll keep you informed as the maintenance progresses.
Posted on Aug 13, 2025 - 16:52 CEST