Scaleway
Status impact color legend
  • Black impact: None
  • Yellow impact: Minor
  • Orange impact: Major
  • Blue impact: Maintenance
[COCKPIT] Scaleway metrics / logs may be missing
Update - In the time range from 20/03/25 4:30pm Paris time to 7:30pm some Scaleway Metrics and Logs may have been lost or misrouted to custom DataSources on all regions.
In the time range from 20/03/25 4:30pm Paris time to 21/03/25 11am some Scaleway Metrics and Logs may have been lost on fr-par region only.
During those time frames, gaps can appear in your data/dashboards.
The issue has been fixed, but impact is still under investigation.
Mar 21, 2025 - 15:54 CET
Update - We are continuing to monitor for any further issues.
Mar 20, 2025 - 21:06 CET
Monitoring - We have detected an incident this Thursday, March 20th between 17:05 PM UTC and 18:20 PM UTC that could potentially prevent our customers from viewing their function/container logs.
Our teams have already resolved the situation.
Mar 20, 2025 - 19:40 CET
[AMS]-PostgreSQL Database Maintenace
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 2025 - 12:35 CET
Scheduled - A maintenance is scheduled for your PostgreSQL Database Instances located in nl-ams.
This maintenance will upgrade your PostgreSQL 13,14,15 and 16 engine to the latest minor version.
You may apply the maintenance from 2025-03-17 10:00 UTC to 2025-03-31 08:30 UTC directly from the Scaleway console or via our API.
If you do not apply the maintenance by 2025-03-31 08:30 UTC, it will be applied automatically on 2025-03-31 08:30 UTC.
Impact :
A few seconds downtime on HA RDB instances. ~1min downtime on standalone RDB instances.

Start : 2025-03-17 10:00 UTC for AMS RDB instances
Mar 17, 2025 12:35 - Mar 31, 2025 13:35 CEST
[WAW]-PostgreSQL Database Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 2025 - 12:30 CET
Scheduled - A maintenance is scheduled for your PostgreSQL Database Instances located in pl-waw.
This maintenance will upgrade your PostgreSQL 13,14,15 and 16 engine to the latest minor version.
You may apply the maintenance from 2025-03-17 10:00 UTC to 2025-03-31 08:00 UTC directly from the Scaleway console or via our API.
If you do not apply the maintenance by 2025-03-31 08:00 UTC, it will be applied automatically on 2025-03-31 08:00 UTC.
Impact :
A few seconds downtime on HA RDB instances. ~1min downtime on standalone RDB instances.
Mar 17, 2025 12:30 - Mar 31, 2025 11:30 CEST
[OBJECT-STORAGE] [AWS CLI] AWS CLI enforces integrity header on PUT and POST requests
Update - We have completed development, but are now working on pre-release testing.
Mar 05, 2025 - 09:19 CET
Update - We did discover that the trouble is broader than we thought.
As a first mitigation we do recommend that users wait before upgrading from aws v1 (we do recommand any version strictly prior to aws-cli 1.37.0 or boto3 < 1.36.0).
If aws v2 (that we do not recommend for the moment) is mandatory, we do recommend using aws-cli < 2.23.0
We are working actively to support those new versions, and plan to release fixes for the end of next week.
The details of the bug are :
support of CRC64NVME does not work properly
Tranfer-Encoding: chunked header does not work
Jan 24, 2025 - 16:57 CET
Identified - Everyone using aws-cli versions versions v1: >=1.37.0 and v2: >=2.23.0 received a 400 errors on PUT and POST requests.
Jan 16, 2025 - 15:04 CET
Investigating - aws-cli now enforces a CRC64NVME integrity checksum on all PUT and POST requests. This concerns the versions v1: >=1.37.0 and v2: >=2.23.0. We do not currently support this checksum, we are working on how best to handle it on our end. In the meantime, you can choose one of these options to keep your aws-cli request working:
- Use the --checksum-algorithm option with one of our supported checksums:
- SHA1
- SHA256
- CRC32
- CRC32C
- Use an older version of aws-cli, this way it will not enforce the CRC64NVME checksum
Jan 16, 2025 - 14:57 CET

About This Site

Welcome to the Scaleway Status website. Here, you can view the status of all Scaleway services across all products and availability zones (AZs).
You can check how subscribe, manage your email status updates and how to receive status notifications on Slack here: https://www.scaleway.com/en/docs/account/reference-content/scaleway-status-updates/

Elements - Products Degraded Performance
Object Storage Degraded Performance
Serverless-Database Operational
Website Operational
Instances Operational
Block Storage Operational
Elastic Metal Operational
Apple Silicon Operational
Kubernetes Kapsule Operational
Container Registry Operational
Private Network Operational
Load Balancer Operational
Domains Operational
Serverless Functions and Containers Degraded Performance
Jobs Operational
Databases Under Maintenance
IoT Hub Operational
Web Hosting ? Operational
Observability Degraded Performance
Transactional Email Operational
Network Operational
Account API Operational
Billing API Operational
Elements Console Operational
Messaging and Queuing Operational
Public Gateway Operational
Secret Manager Operational
Developer Tools Operational
IAM Operational
Edge service Operational
Elements - AZ Operational
fr-par-1 Operational
fr-par-2 Operational
fr-par-3 Operational
nl-ams-1 Operational
nl-ams-2 Operational
nl-ams-3 Operational
pl-waw-1 Operational
pl-waw-2 Operational
pl-waw-3 Operational
Dedibox - Products Operational
Dedibox Operational
Hosting Operational
SAN Operational
Dedirack Operational
Dedibackup Operational
Domains Operational
RPN Operational
Dedibox Console Operational
Dedibox - Datacenters Operational
DC2 Operational
DC3 Operational
DC5 Operational
AMS Operational
Miscellaneous Operational
Excellence Operational
BookMyName Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[nl-ams/pl-waw] Maintenance for Serverless Functions and Containers Apr 1, 2025 10:00-14:00 CEST

We are performing necessary upgrades to enhance the reliability and performance of our infrastructure in the pl-waw and nl-ams regions.

During this maintenance window, you may experience temporary restarts of functions and containers, as well as minor network disruptions affecting service availability.

On the subject of possible downtime, we would like to reassure you that we will remain within the 99.5% SLA and that this will only represent minor disruptions.

We apologize for any inconvenience this may cause and appreciate your understanding. We'll keep you informed as the maintenance progresses.
Posted on Mar 18, 2025 - 11:06 CET

[KAPSULE] Upgrade of the Scaleway Block Volume Container Storage Interface (CSI) driver to its latest version (v.0.3) in WAW Apr 1, 2025 11:00 - Apr 2, 2025 11:00 CEST

We will be upgrading the Scaleway Block Volume Container Storage Interface (CSI) driver to its latest version (v.0.3) for clusters deployed in the WAW region.
When: 01/04/2025 at 11:00 AM
Impact: There will be no downtime on clusters with dedicated control planes. API servers on mutualized control planes will be unavailable for a few seconds.
The maintenance action will only affect clusters which have not been manually upgraded to the latest version of the CSI by 31/03/2025.
For more information and guidance regarding this upgrade, please refer to our documentation below.

https://www.scaleway.com/en/docs/containers/kubernetes/api-cli/managing-storage/#upgrading-to-csi-version-03
Posted on Jan 16, 2025 - 12:54 CET

[KAPSULE] Upgrade of the Scaleway Block Volume Container Storage Interface (CSI) driver to its latest version (v.0.3) in AMS Apr 2, 2025 11:00 - Apr 4, 2025 11:00 CEST

We will be upgrading the Scaleway Block Volume Container Storage Interface (CSI) driver to its latest version (v.0.3) for clusters deployed in the AMS region.
When: 02/04/2025 at 11:00 AM
Impact: There will be no downtime on clusters with dedicated control planes. API servers on mutualized control planes will be unavailable for a few seconds.
The maintenance action will only affect clusters which have not been manually upgraded to the latest version of the CSI by 31/03/2025.
For more information and guidance regarding this upgrade, please refer to our documentation below.

https://www.scaleway.com/en/docs/containers/kubernetes/api-cli/managing-storage/#upgrading-to-csi-version-03
Posted on Jan 16, 2025 - 12:55 CET

[K8S] Upcoming Automatic Kubernetes Upgrade Apr 7, 2025 08:00 - Apr 8, 2025 08:00 CEST

On April 7, 2025, Kubernetes versions 1.27, 1.28, and 1.29 will reach their end-of-support date.

Clusters still running these versions will automatically be upgraded to Kubernetes 1.30 within 30 days to ensure continued security and performance.

No immediate action is required, but we recommend reviewing our upgrade documentation for best practices.

https://www.scaleway.com/en/docs/kubernetes/how-to/upgrade-kubernetes-version/

Contact our support team if you have any question.
Posted on Mar 18, 2025 - 16:21 CET

[DBaaS - PostgreSQL - fr-par] - Upgrade engine to the latest minor version Apr 7, 2025 08:00-17:00 CEST

A maintenance is scheduled for your PostgreSQL Database Instances located in fr-par.
This maintenance will upgrade your PostgreSQL 13,14,15 and 16 engines to the latest minor version.
You may apply the maintenance from 2025-03-24 09:00 UTC to 2025-04-07 08:00 UTC directly from the Scaleway console or via our API.
If you do not apply the maintenance by 2025-04-07 08:00 UTC, it will be applied automatically on 2025-04-07 08:00 UTC.
Impact :
A few seconds downtime on HA RDB instances. ~1min downtime on standalone RDB instances.
Posted on Mar 24, 2025 - 10:31 CET

[KAPSULE] Upgrade of the Scaleway Block Volume Container Storage Interface (CSI) driver to its latest version (v.0.3) in PAR Apr 7, 2025 11:00 - Apr 11, 2025 11:00 CEST

We will be upgrading the Scaleway Block Volume Container Storage Interface (CSI) driver to its latest version (v.0.3) for clusters deployed in the PAR region.
When: 07/04/2025 at 11:00 AM
Impact: There will be no downtime on clusters with dedicated control planes. API servers on mutualized control planes will be unavailable for a few seconds.
The maintenance action will only affect clusters which have not been manually upgraded to the latest version of the CSI by 31/03/2025.
For more information and guidance regarding this upgrade, please refer to our documentation below.

https://www.scaleway.com/en/docs/containers/kubernetes/api-cli/managing-storage/#upgrading-to-csi-version-03
Posted on Jan 16, 2025 - 12:56 CET

[fr-par] Maintenance for Serverless Functions and Containers Apr 8, 2025 10:00-14:00 CEST

We are performing necessary upgrades to enhance the reliability and performance of our infrastructure.

During this maintenance window, you may experience temporary restarts of functions and containers, as well as minor network disruptions affecting service availability.

On the subject of possible downtime, we would like to reassure you that we will remain within the 99.5% SLA and that this will only represent minor disruptions.

We apologize for any inconvenience this may cause and appreciate your understanding. We'll keep you informed as the maintenance progresses.
Posted on Mar 18, 2025 - 11:08 CET
Mar 25, 2025
[Network]-RPN unavailability
Resolved - This incident has been resolved.
Mar 25, 14:49 CET
Monitoring - RPN was unavailable today between 13:20:34 UTC and 13:27 UTC in DC2/S203b/J5
Mar 25, 14:48 CET
[Serverless SQL DB] - Connection bouncer patch
Completed - The scheduled maintenance has been completed.
Mar 25, 14:45 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 14:30 CET
Scheduled - We will be doing a maintenance that disconnects SQL clients from your database for at most 1 minute.
Mar 20, 12:00 CET
Mar 24, 2025
[Webhosting] Mail server update
Completed - The scheduled maintenance has been completed.
Mar 24, 10:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 09:00 CET
Scheduled - We will be performing a maintenance on our mail server. A 10-minute interruption of outgoing mail is expected for all Web Hosting Classic users
Mar 21, 14:01 CET
Mar 23, 2025
[DC3] Switch Down in DC3 room 43 rack A18
Resolved - This incident has been resolved.
Mar 23, 05:18 CET
Investigating - s43-a18.dc3: Devices down since 22.03.25 05:00
Servers connected to this switch don't have Internet connection.
Mar 22, 23:21 CET
Mar 22, 2025
[WEBHOSTING] - Hosting error on pf-1005
Resolved - This incident has been resolved.
Mar 22, 19:02 CET
Identified - We're experiencing server errors with hostings hosted on the pf-1005.
Mar 22, 16:37 CET
Mar 21, 2025
[Apple Silicon] - par1 & par3 API server maintenance
Completed - The scheduled maintenance has been completed.
Mar 21, 10:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 09:00 CET
Scheduled - Due to a planned maintenance, par1 & par3 API server may be unreachable for up to 15 minutes during the maintenance window.
While the maintenance is ongoing, execution of some operations (such as reinstalls) may be delayed.
Access to server metadata will be unavailable.
Apple Silicon servers themselves are not affected & will continue operating.
Mar 20, 12:25 CET
[Kapsule] Old Kubernetes cluster version upgrade
Completed - The scheduled maintenance has been completed.
Mar 21, 10:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 10:00 CET
Scheduled - We will be doing an upgrade on the old Kubernetes cluster.
All of the cluster with 1.25 and 1.26 version will be migrated to version 1.27.16.

PL-WAW cluster will be migrated on March 17th 2025
NL-AMS cluster will be migrated on March 18th 2025
FR-PAR cluster will be migrated on March 19th 2025

The migration will be done cluster by cluster.

Downtime may occur depending on customer's workload and topology setup.

You may find EOL version date here : https://www.scaleway.com/en/docs/kubernetes/reference-content/version-support-policy/#scaleway-kubernetes-products

Contact our support team if you have any question.
Mar 11, 16:06 CET
Mar 20, 2025
[Dedibox] - [DC3] - Switches in S45/A6 S45/F18 down
Resolved - This incident has been resolved.
Mar 20, 17:36 CET
Identified - Datacenter : DC3, Salle : 4 4-5, Baie : A6
Impact : No PUB service on servers connected to this switch for a few minutes from 2025 Mar 20 13:22 UTC to 13:40 UTC.

Datacenter : DC3, Salle : 4 4-5, Baie : F18
Impact : No PUB and RPN service on servers connected to this switch for a few minutes from 2025 Mar 20 13:25 UTC (in progress).
Mar 20, 15:08 CET
Investigating - We are currently investigating this issue.
Mar 20, 14:53 CET
[Webhosting] - Platform pf-1010 Slowness Due to High CPU Load
Resolved - Our hosting now has more resources and won't be affected anymore by high CPU load. Hence, the situation is back to normal.
Mar 20, 11:19 CET
Investigating - We are experiencing slowness due to high CPU load. Our team is working to resolve the issue. Thank you for your patience.
Mar 7, 16:29 CET
Mar 19, 2025

No incidents reported.

Mar 18, 2025
[DC2] Public switch issue in DC2 Room 203-B Rack J3.
Resolved - This incident has been resolved.
Mar 18, 20:34 CET
Investigating - We have detected that public switches were down in DC2 Room 203-B Rack J3.
Servers in that rack currently have no network access and are unreachable, RPN network is still reachable.
Mar 18, 19:25 CET
Mar 17, 2025

Unresolved incidents: [AMS]-PostgreSQL Database Maintenace, [WAW]-PostgreSQL Database Maintenance.

Mar 16, 2025
[Support]- Unavailability between 7 and 10 pm CET
Resolved - This incident has been resolved.
Mar 16, 10:04 CET
Identified - Our support team will be unavailable during this period of time. We apologize for the inconvenience.
Mar 15, 18:59 CET
Mar 15, 2025
Mar 14, 2025
[Cockpit][nl-ams] Ingestion is partially unavailable
Resolved - This incident has been resolved.
Mar 14, 10:40 CET
Investigating - Ingestion on nl-ams region for product metrics is partially unavailable. Some metrics for Scaleway's services of the last two days will partially appear while others might not appear at all.
Mar 13, 14:31 CET
[DC3] [RPN] RPN switch down DC3 A21 4-5
Resolved - This incident has been resolved.
Mar 14, 07:13 CET
Monitoring - Switch software had to be reinstalled. The situation is back to normal, but we're still monitoring it.
Mar 7, 15:08 CET
Investigating - A RPN switch is currently down in DC3 room A21 4-5 since 11:30am. The servers linked cannot use the RPN service.
Our team is already working towards a resolution.
Mar 7, 11:49 CET
Mar 13, 2025
[RPN] [DC3] - Switch Down s43-c13.rpn.dc3
Resolved - After an electrical reboot, the switch is working well. The RPN connection is back.
Mar 13, 16:23 CET
Investigating - For customers located in S43 rack C13 in DC3, the RPN isn't available.
Our team is already working on it.
Mar 13, 15:54 CET
[webhosting] Server update on Dedibox cPanel platforms 1004, 1005, 1006 and 1007
Completed - The scheduled maintenance has been completed.
Mar 13, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 11:00 CET
Scheduled - Following a server update, a downtime of 10 min can be expected on each platform during the maintenance
Mar 12, 09:03 CET
[JOBS] Partially downgraded service on FR-PAR
Resolved - This incident has been resolved.
Mar 13, 10:41 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 13, 10:06 CET
Investigating - Impossible to run jobs from:
* 21:14 UTC to 21:17 UTC
* 21:27 UTC to 23:00 UTC

Partially downgraded service from 23:00 UTC to 13/03/2025 08:00 UTC
Mar 12, 22:14 CET
Mar 12, 2025
[Serverless Functions/Containers] [fr-par] Infrastructure maintenance (upgrade)
Completed - The scheduled maintenance has been completed.
Mar 12, 11:51 CET
Update - All necessary updates have been done between 08:40 UTC and 09:50 UTC.

No major issues occurred during these updates; each function or container instance have restarted once, as described in the initial message.

Some functions or containers instance might have taken a few minutes to start, but overall everything went fine.

Sorry about the inconvenience and thanks for your understanding.
Mar 12, 11:39 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 08:00 CET
Scheduled - On 2025-03-12 08:00 UTC, a necessary upgrade to our infrastructure on fr-par will be made. This will require restarting nodes. As a result, our users in the fr-par region may or will experience the following:

- all running functions/containers instances will restart (once)
- depending on the functions/containers configuration, some long running requests may fail during the restart
- as functions/containers will restart, they won't be able to process requests for a few seconds. During this, even functions/containers with min_scale=1 might experience something similar to a cold start

We will keep you updated and apologize for any inconvenience.

Thanks for your understanding.
Mar 6, 17:52 CET
[Scaleway Console] - Organization switch and edit profile unavailables
Resolved - This incident has been resolved.
Mar 12, 09:48 CET
Investigating - Some users can't switch organization, or edit their profiles.
Our team is already working towards a solution. Thanks for your patience.
Mar 10, 17:16 CET
Mar 11, 2025
[Serverless Functions/Containers] [nl-ams/pl-waw] Infrastructure maintenance (upgrade)
Completed - The scheduled maintenance has been completed.
Mar 11, 17:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 08:00 CET
Scheduled - On 2025-03-11 08:00 UTC, a necessary upgrade to our infrastructure on pl-waw and nl-ams will be made. This will require restarting nodes. As a result, our users in both nl-ams and pl-waw regions may or will experience the following:

- all running functions/containers instances will restart (once)
- depending on the functions/containers configuration, some long-running requests may fail during the restart
- as functions/containers will restart, they won't be able to process requests for a few seconds. During this, even functions/containers with min_scale=1 might experience something similar to a cold start

We will keep you updated and apologize for any inconvenience.

Thanks for your understanding.
Mar 6, 17:09 CET
[Dedibox] - Unable to order Dediboxes' servers
Resolved - This incident has been resolved.
Mar 11, 13:53 CET
Investigating - The console display an error 500 when trying to order a server while not logged in.
Mar 11, 11:54 CET
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