All systems are operational

About This Site

Maintenances and incidents regarding our services, networks and datacenters can be followed here.

Scheduled Maintenance
DC3 - Semi-Annual Refrigeration Units Maintenance

We will do the semi-annual maintenance of the chillers.

The operation will have no impact on your equipments housed in our DC

START: Friday 23-Aug-2019 0600Z 0800LT

END: Tueday 03-Sept-2019 1530Z 1730LT

RPN AMS1/DC3

Preventive maintenance over the RPN network between AMS1 and DC3

Network supplier must perform maintenance on his Network. Maintenance window is from September 13, 2019 at 11:00 pm UTC to September 14th, 2019 at 6:00 am UTC. The expected Impact length is 19 hours at the maximum, during the maintenance window

Impact : Downtime on the RPN network between AMS1 and DC3

Start : 13-Sept-2019 2100Z 2300LT

It will last : 19 hours

DC3 - Annual maintenance of UPS

We will do the annual maintenance of the inverters of electrical chains A, B, C and D.

The operation will have no impact on your equipments housed in our DC

START: Monday 16-Sept-2019 0630Z 0830LT Electrical chain A

END: Friday 20-Sept-2019 1530Z 1730LT

RPN AMS1/DC3

Upgrade over the RPN network between AMS1 and DC3

Network supplier must perform maintenance on his Network. Maintenance window is from October 26th, 2019 at 10:00 pm UTC to October 27th, 2019 at 4:00 am UTC. The expected Impact length is 6 hours at the maximum, during the maintenance window

Impact : Downtime on the rpn network between AMS1 and DC3

Start : 26-Oct-2018 2200Z 0000LT

It will last : 6 hours

Past Incidents

Friday 31st May 2019

No incidents reported

Thursday 30th May 2019

Compute Nodes [SCW] Connection issues at PAR1

We are experiencing some connectivity issue with a part of our VM platform at PAR1, our engineering team is working on it.
We will update this status as soon as we have more informations.

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29/05/2019 0945Z (1145LT)

Issue has been escalated to the dedicated team.

Issue has been fixed by the dedicated team.

Wednesday 29th May 2019

PAR1 Compute API Console instability

We have detected instability on the API, we are working to solve the problem as soon as possible.

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05/29/19 0547Z (0447LT)

Issue has been escalated to local team

05/29/19 0705Z (0607LT)

The issue has been fixed

Tuesday 28th May 2019

No incidents reported

Monday 27th May 2019

No incidents reported

Sunday 26th May 2019

No incidents reported

Saturday 25th May 2019

Console KVM over IP session creation issue

We are currently experiencing issues regarding KVM over IP session creation (and deletion).
Issue has been escalated to the product team and is currently being investigated.

We will update this status as soon as we have any additional information.
Thank you very much for your patience.

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17/05/19 0849Z (1049LT)

The service was restarted correctly.