Scaleway Status

Status impact color legend

Black impact: None
Yellow impact: Minor
Red impact: Major
Blue impact: Maintenance

[API Gateway] - [it-mil-1] DNS resolving issues

Identified - Customers may experience issues resulting using our APIs in the it-mil-1 region.
May 04, 2026 - 14:54 CEST

[OBJS] - [nl-AMS] Object Storage availability issues on AMS

Monitoring - The issue on the second server have been fixed.
The major impact started from 10h37 UTC to 11h53 UTC with roughly 1% of AMS requests resulting in errors.
The team is now monitoring the situation.
May 11, 2026 - 14:39 CEST

Investigating - Due to 2 servers of the same Object Storage cluster being down in 2 different AZ, access to data stored on that cluster can return 500 errors.
Our team is on it.
May 11, 2026 - 13:45 CEST

[Redis] - [fr-par, nl-ams, pl-war] Failing provisioning and workflows

Identified - Customers may experience failing workflows on Redis such as provisioning new instances
May 05, 2026 - 18:53 CEST

[WEBHOSTING] SMTP/51.159.208.135 blacklisted on Microsoft/Outlook from classic webhosting service

Identified - Our service is currently experiencing disruption due to blacklisting by Microsoft.
We are actively working with Microsoft to resolve this issue as soon as possible.
Nov 24, 2025 - 19:34 CET

SMS Routing to US Numbers

Update - We are still unable to send SMS to US numbers.
The issue is due to A2P 10DLC regulations, which require registration and approval.
We have submitted the necessary requests to our providers, the approval process takes a minimum of 3 weeks.

We will provide updates as soon as we have more information.
Jul 21, 2025 - 10:30 CEST

Identified - The issue has been identified and a fix is being implemented.
Jul 17, 2025 - 15:14 CEST

Investigating - We are currently experiencing an issue where messages containing a phone number in the USA are not being properly routed by our SMS provider.

A ticket has been opened on their side.
We are actively monitoring the situation and will share updates as soon as available.
Jul 16, 2025 - 12:15 CEST

About This Site

Welcome to the Scaleway Status website. Here, you can view the status of all Scaleway services across all products and availability zones (AZs).
You can check how subscribe, manage your email status updates and how to receive status notifications on Slack here: https://www.scaleway.com/en/docs/account/reference-content/scaleway-status-updates/

Elements - Products Operational

Account Operational

APIs Operational

Apple Silicon Operational

Billing Operational

Block Storage Operational

Container Registry Operational

Data Warehouse Operational

Databases Operational

Developer Tools Operational

Domains Operational

Edge service Operational

Elastic Metal Operational

Elements Console Operational

Environmental Footprint Operational

Generative API Operational

IAM Operational

Instances Operational

IoT Hub Operational

Jobs Operational

Kafka Operational

Kubernetes Kapsule Operational

Load Balancer Operational

Managed Inference Operational

Messaging and Queuing Operational

Network Operational

Object Storage Operational

Observability Operational

Private Network Operational

Public Gateway Operational

Secret Manager Operational

Serverless Container Operational

Serverless Functions Operational

Serverless-Database Operational

Transactional Email Operational

Web Hosting Operational

Website Operational

Elements - AZ Degraded Performance

fr-par-1 Operational

fr-par-2 Operational

fr-par-3 Operational

nl-ams-1 Degraded Performance

nl-ams-2 Operational

nl-ams-3 Degraded Performance

pl-waw-1 Operational

pl-waw-2 Operational

pl-waw-3 Operational

Dedibox - Products Degraded Performance

Dedibox Operational

Hosting Operational

SAN Operational

Dedirack Operational

Dedibackup Operational

Domains Operational

RPN Degraded Performance

Dedibox Console Operational

Dedibox VPS Operational

Dedibox - Datacenters Operational

DC1 Operational

DC2 Operational

DC3 Operational

DC4 Operational

DC5 Operational

AMS Operational

Miscellaneous Operational

Excellence Operational

BookMyName Operational

Saagie - Products Operational

Product-1-ACO Operational

Product-2-BOU Operational

Product-3-BV Operational

Product-6-SIPDEV Operational

Product-7-SIPINT Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 21, 2026

No incidents reported today.

May 20, 2026

[API Gateway] - [world] APIs instabilities

Resolved - This incident has been resolved.
May 20, 10:15 CEST

Investigating - Customers may experience Network issues contacting our APIs. We are currently investigating this issue.
May 19, 14:34 CEST

May 19, 2026

[Identity and Access Management] - [world] API unavailable

Resolved - This incident has been resolved.
May 19, 14:22 CEST

Monitoring - From 10:55AM CET to 11:01AM CET, an incident occured on the IAM service. Impacts include:

-All management actions on Groups, Policies, Applications, API keys ans Users were impossible
-Some console users may have been automatically logged out
-Login on console was unavailable
-Some products with direct dependencies on IAM were partly unavailable on some limited control plane endpoints, mostly on Create endpoints: SSH keys, Kubernetes, MongoDB, Serverless products, Block Storage, Edge Services, VPC Secret Manager.

A fix has been deployed on 11:01 CET, immediately fixing root cause and all impacts. Our teams are monitoring the issue.
May 19, 11:19 CEST

Investigating - Customers may experience API errors when interacting with Identity and Access Management due to an internal dependency issue.
Impact from 10.55 am to 11.01 am
May 19, 11:07 CEST

[Apple Silicon] - [fr-par-1] Increased delivery & installation time for Apple Silicon machines

Resolved - This incident has been resolved.
May 19, 14:14 CEST

Investigating - Customers may experience issues caused by a PostgreSQL LISTEN/NOTIFY bug in fr-par-1.

Asahi and DevOS configuration/installation workflows on Mac-Mini servers are currently unable to complete & will result in retry. This may cause machine to temporarily end up in error state or installation to take longer than usual. We are working to restablish the service as fast as possible.
May 19, 11:33 CEST

May 18, 2026

Generative API instabilities

Resolved - This incident has been resolved.
May 18, 17:33 CEST

Investigating - Customers may encounter 403 or 500 errors when querying the service. The root cause has been identified, and we're working on a fix.
May 18, 15:07 CEST

[DNSE] - API slow

Resolved - The incident affected the API on our DNS Management for Elements. We had an API answer time issue between 14:43 and 14:51.
May 18, 15:56 CEST

[KUBE] - [it-mil] - creating/upgrade cluster issue

Resolved - This incident has been resolved.
May 18, 13:09 CEST

Investigating - Due to an internal dependency, all upgrades and new cluster creations on IT-Mil are currently blocked. Our team is actively working on a solution.
May 15, 10:41 CEST

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

[OBJS] - [world] - Failures on ranged request on SSE enabled objects

Resolved - The fix have been deployed in every region
May 15, 11:53 CEST

Update - A fix for fr-par and pl-waw region have been deployed, next regions will follow soon
May 6, 16:03 CEST

Identified - Ranged GetObject requests on SSE-(C/ONE) objects might fail, no impact on user data, a fix has been found and will be deployed shortly.
Mar 24, 15:27 CET

May 14, 2026

No incidents reported.

May 13, 2026

[Instance Orchestration] - [fr-par-2] No public IPv4 available

Resolved - This incident has been resolved.
May 13, 12:28 CEST

Investigating - We are currently unable to assigne IPv4 adresses in the Paris (fr-par-2) region. This may affect the creation of new instances requiring a public IPv4 address
May 13, 09:57 CEST

May 12, 2026

No incidents reported.

May 11, 2026

[Elastic-Metal] - NL-AMS-2 - Electrical maintenance on power redundancy

Completed - The scheduled maintenance has been completed.
May 11, 17:45 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 09:45 CEST

Scheduled - Following electrical maintenance performed by our data center provider on AZ NL-AMS-2, the servers will be on a single power supply this Monday, May 11, 2026. No impact is expected on your machines. Service is expected to return to normal around 5:00 p.m. CEST.
May 11, 09:41 CEST

[WebHosting Elements] - [fr-par] Platform connectivity issues

Resolved - This incident has been resolved.
May 11, 17:38 CEST

Investigating - Customers may experience connectivity issues on the WebHosting platform pf-1005.

Our teams are working to resolve the issue.
May 11, 17:19 CEST

[WBHE] - Dedibox to Element migrations are failing

Resolved - This incident has been resolved.
May 11, 10:47 CEST

Investigating - Due to ongoing incident on BookMyName, our migration flow is failing due to nameservers unavailability.
We will relaunch the migration once the BMN incident is resolved.
May 5, 12:45 CEST

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

[Serverless SQL DB] - [fr-par] DB/API unavailable

Resolved - This incident has been resolved.
May 7, 16:05 CEST

Investigating - Customers may experience unavailability on Serverless SQL DB in the fr-par region.
May 5, 14:58 CEST