Scaleway Status

Status impact color legend

Black impact: None
Yellow impact: Minor
Red impact: Major
Blue impact: Maintenance

Partially Degraded Service

About This Site

Welcome to the Scaleway Status website. Here, you can view the status of all Scaleway services across all products and availability zones (AZs).
You can check how subscribe, manage your email status updates and how to receive status notifications on Slack here: https://www.scaleway.com/en/docs/account/reference-content/scaleway-status-updates/

Elements - Products Degraded Performance

Account Operational

APIs Operational

Apple Silicon Operational

Audit Trail Degraded Performance

Billing Operational

Block Storage Operational

Cockpit Operational

Container Registry Operational

Data Warehouse Operational

Databases Operational

Developer Tools Operational

Domains Operational

Edge service Operational

Elastic Metal Operational

Elements Console Operational

Environmental Footprint Operational

File Storage Operational

Generative API Operational

IAM Operational

Instances Operational

IoT Hub Operational

Jobs Operational

Kafka Operational

Kubernetes Kapsule Operational

Load Balancer Operational

Managed Inference Operational

Messaging and Queuing Operational

Network Operational

Object Storage Operational

Observability Operational

Private Network Operational

Public Gateway Operational

Secret Manager Operational

Serverless Container Operational

Serverless Functions Operational

Serverless-Database Operational

Transactional Email Operational

Web Hosting Operational

Website Operational

Clusters for Apache Spark™ Operational

Elements - AZ Operational

fr-par-1 Operational

fr-par-2 Operational

fr-par-3 Operational

nl-ams-1 Operational

nl-ams-2 Operational

nl-ams-3 Operational

pl-waw-1 Operational

pl-waw-2 Operational

pl-waw-3 Operational

it-mil-1 Operational

Dedibox - Products Operational

Dedibox Operational

Hosting Operational

SAN Operational

Dedirack Operational

Dedibackup Operational

Domains Operational

RPN Operational

Dedibox Console Operational

Dedibox VPS Operational

Dedibox - Datacenters Operational

DC1 Operational

DC2 Operational

DC3 Operational

DC4 Operational

DC5 Operational

AMS Operational

Miscellaneous Operational

Excellence Operational

BookMyName Operational

Saagie - Products Operational

Product-1-ACO Operational

Product-2-BOU Operational

Product-3-BV Operational

Product-6-SIPDEV Operational

Product-7-SIPINT Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

IoT Hub - underlying database upgrade Jul `23`, `2026` `10:00`-`18:00` CEST

On Thursday, July 23rd, 2026, we will upgrade the version of the database that stores product data.

Impact
Existing hubs and devices will remain connected correctly.
Partial service unavailability:

- The IoT Hub API will not be available during the migration process.
- The auto-provisioning feature will not work while the API is down.
- Connection status will not be updated during the maintenance (e.g.: connected_device_count, last_activity_at, is_connected ); however, the same information displayed in Cockpit will remain accurate.

Timeline

- Date: Wednesday, July 23rd, 2026
- Duration: 8 hours
- Status: Planned

Support
Our team is available to assist with any questions regarding this migration. Please contact support through your usual channels.
Posted on Jul 21, 2026 - 17:12 CEST

Past Incidents

Jul 23, 2026

No incidents reported today.

Jul 22, 2026

[DATA & ANALYTICS] [All] - Clusters for Apache Spark™ underlying infrastructure upgrade

Completed - The scheduled maintenance has been completed.
Jul 22, 18:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 10:00 CEST

Update - We will be undergoing scheduled maintenance during this time.
Jul 10, 12:23 CEST

Scheduled - On Wednesday, July 22nd, 2026, we will upgrade the version of the Kapsule cluster that is used to deploy Apache Spark™ clusters.

Clusters for Apache Spark™ will be offline from 10am to 6pm.

Our team is available to assist with any questions regarding this migration. Please contact support through your usual channels.
Jul 10, 12:00 CEST

[JOBS] - [fr-par] - Execution of some job runs was interrupted

Resolved - During compute instances incident on fr-par (cf. this status: https://status.scaleway.com/incidents/bsp2y5fysy9w), some jobs were interrupted during execution or were not executed at all. They ended in an Interrupted state with a reason technical_error. This happened intermittantly and only form some job runs only between 21/07/2026 22:00:00 CEST and 22/07/2026 01:49:00 CEST and between 22/07/2026 03:44:00 CEST and 22/07/2026 05:30:00.
The number of impacted job runs represent approximately the tenth of our average daily job runs. This is an informative status and no corrective action was required by us. Please check if you need to run your job again. We apologize for the inconvenience.
Jul 22, 14:57 CEST

[DC2] [NETWORK] Fix configuration on DC2 S108 RPN devices

Completed - Scheduled maintenance done.
Jul 22, 14:29 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 14:00 CEST

Update - We will be undergoing scheduled maintenance during this time.
Jul 22, 11:55 CEST

Scheduled - In order to fix a missconfiguration on a router, our network team will perform the maintenance on the 22th of July 2026 at 02:00PM CEST.
This will impact dedibox servers located on DC2 room 108.
During the whole maintenance, your Dedibox server will keep Internet reachability. RPN network will be down during the maintenance.
We expect the downtime to last a maximum of 10 minutes.
We are sorry for the inconvenience.
Jul 22, 11:51 CEST

[CAAS] - [fr-par] - namespaces and containers stuck in transient statuses

Resolved - Incident is now resolved. Please read instructions in the previous message if your container or namespace has one of the following error messages.

Sorry again for any inconvenience.
Jul 22, 11:55 CEST

Identified - Following incident on Compute instances (https://status.scaleway.com/incidents/bsp2y5fysy9w), a few Serverless Containers and namespaces on fr-par region have been stuck in transient statuses (updating/deleting) during the night.

Not all resources were impacted, only a fraction on one part of our infrastructure (~1/10). On this part, impacted resources were either:

- updated between 2026-07-21 21:07 UTC and 2026-07-21 22:05 UTC
- or deleted between 2026-07-21 21:33 UTC and 2026-07-22 03:18 UTC

We have fixed the statuses, so resources are not stuck anymore. But, this would require impacted users to update or delete again their namespaces/containers if the status is in error with one of these error messages:

- For previously "updating" containers: Last container update could not be processed successfully. Please try again
- For previously "deleting" containers: Container could not be succesfully deleted. Please try again
- For previously "updating" namespaces: Last namespace update could not be processed successfully. Please try again
- For previously "deleting" namespaces: Namespace could not be succesfully deleted. Please try again

Sorry about any inconvenience.
Jul 22, 11:33 CEST

[KUBERNETES] - [fr-par] - Product API down

Resolved - This incident has been resolved.
Jul 22, 06:56 CEST

Monitoring - The situation has returned to normal
Jul 22, 05:52 CEST

Investigating - We are currently investigating this issue.
Jul 22, 05:30 CEST

Monitoring - The Kapsule public API is available again.
Jul 22, 03:40 CEST

Investigating - Product API is down for Kubernetes clusters
Jul 21, 23:43 CEST

[fr-par-1] - Issue with Compute Instances

Postmortem - Read details
Jul 22, 18:02 CEST

Resolved - This incident has been resolved.
Jul 22, 06:55 CEST

Monitoring - The situation has returned to normal
Jul 22, 05:53 CEST

Investigating - We are currently investigating this issue.
Jul 22, 05:30 CEST

Monitoring - The Kapsule public API is available again.
Jul 22, 03:41 CEST

Update - The situation is stable.

All products are now operational except for the Kapsule public API, which is still unavailable.
Jul 22, 02:27 CEST

Update - Disk I/O operations are starting to recover, which should begin resolving the issue for the instances.
Jul 22, 01:35 CEST

Update - Our team is currently working on solving the issue.
Jul 22, 00:50 CEST

Update - We are still investigating this critical issue with the utmost priority.
Jul 21, 23:39 CEST

Update - We are continuing to investigate this issue.
Jul 21, 23:13 CEST

Investigating - Following a crash of one node on the block storage cluster at 20h15 UTC, some VMs are stuck.
The oncall team is investigating it.
Jul 21, 23:03 CEST

[API Gateway] - [fr-par-1] APIs increase of error rate in fr-par

Resolved - This incident has been resolved.
Jul 22, 03:33 CEST

Identified - 11:13 CEST to 11:48 CEST
Users may have experienced high error rates or timeouts during this 30-minute window.
Our engineering team has identified and resolved the issue.
Jul 20, 12:13 CEST

[Object Storage] - [it-mil-1] Object Storage connectivity issues

Resolved - This incident has been resolved.
Jul 22, 03:32 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 9, 10:35 CEST

Update - Since 08/07 15H11 UTC Object storage customers experienced connectivity issues with Object Storage on it-mil-1.

This was a routing issue and a fix was implemented at 08H26 UTC.

Situation is back to normal.
Jul 9, 10:35 CEST

Update - We are continuing to investigate this issue.
Jul 9, 10:26 CEST

Update - We are continuing to investigate this issue.
Jul 9, 10:25 CEST

Update - Since 08/07 16H UTC customers may experience connectivity issues with Object Storage on it-mil-1.
Jul 9, 10:03 CEST

Investigating - Customers may experience connectivity issues with Object Storage on it-mil-1.
Jul 9, 09:37 CEST

Jul 21, 2026

[WBHE] - [fr-par] - inconsistencies in the database affecting free domain mappings

Resolved - This incident has been resolved since 19:15 UTC.
Jul 21, 21:50 CEST

Investigating - Some free domains may currently display a default hosting page or resolve incorrectly due to inconsistencies in domain mappings.
Our teams are investigating and working to restore the correct configuration.
Jul 21, 21:09 CEST

[API Gateway] - [it-mil] - connection failures

Resolved - The incident has been resolved and the situation is stable again since 16:30 UTC.
Pushes to registry and containers deployment on the it-mil region are working again.
Thank you for your patience on the matter.
Jul 21, 18:44 CEST

Identified - Since around 12:30 PM UTC, several internal connections to the Scaleway API within the it-mil region are failing. As a result:
- Pushes to rg.it-mil.scw.eu are failing and returning an "HTTP 500" error.
- Serverless Containers deployments are failing (resources stuck in creating)
(list is not exhaustive)

Our team is actively working on a fix as we speak, we apologise for any inconvenience caused by this incident.
Jul 21, 18:11 CEST

[BLOCK-STORAGE][FR-PAR-1] - Block Storage High latencies on write operations

Resolved - This incident has been resolved.
Jul 21, 10:28 CEST

Identified - A mandatory maintenance operation targeting one of the Block Storage is taking longer than planned.
Some clients may experience latencies during write operations on sbs_5k and sbs_15K volumes.
We are monitoring it and working to tune this operation to limit impact.
Jul 20, 21:07 CEST

Jul 20, 2026

[API] - [it-mil-1] - Network issue API

Resolved - This incident has been resolved.
Jul 20, 16:51 CEST

Investigating - Following a network issue, the product APIs were unavailable for a few minutes. The issue was immediately resolved by our teams.
Jul 20, 16:50 CEST

[Kapsule] - [All region] - Error 500 when creating pool

Resolved - The issue has been resolved by our product team. Pools should now be created without any further issues.
Jul 20, 16:07 CEST

Identified - The issue has been identified and a fix is being implemented.
Jul 20, 15:50 CEST

Investigating - Pool creation throw error 500 when trying to create new pool.
Our team is investigating.
Jul 20, 15:31 CEST

[Serverless SQL DB] - [fr-par1] - Slow cold starts

Resolved - This incident has been resolved.
Jul 20, 11:38 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 17, 17:36 CEST

Investigating - Customers may encounter slowdowns in database cold starts, which can take up to 30 seconds.
Jul 17, 12:04 CEST

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

[Network infrastructure] - [DC5/PAR2] - unstable connection on one switch s1-a59.dc5

Resolved - This incident has been resolved.
Jul 17, 15:21 CEST

Investigating - A dedibox switch in DC5, room 1, rack A59 has an unstable connection to the upstream router.
We need to replace the SFPs. This will result in a brief loss of connectivity for servers connected to this switch.
Jul 17, 12:06 CEST

[Apple Silicon] - [fr-par-1/fr-par-3(dc2/dc4)] - degraded service

Resolved - This incident has been resolved.
Jul 17, 10:56 CEST

Investigating - Installation/reinstallation and reboot workflows via API or console are not available for Apple Silicon.
Currently in use mac are still operationals and reachable.
Jul 17, 09:32 CEST

[Cockpit] - [nl-ams] Ingestion errors on custom metrics

Resolved - This incident has been resolved.
Jul 17, 09:24 CEST

Update - We are continuing to investigate this issue.
Jul 15, 11:59 CEST

Investigating - Customers may experience gaps in logs from Scaleway products for the time range 10:30-12:00 CEST
Jul 15, 11:52 CEST

Jul 16, 2026

[Cockpit] - [it-mil1] - Observability down for 1h

Resolved - Due to NotReady node, we lost all ingestion on it-mil-1 for ~1h

Start at 13h20 -> Ended at 14h20
Jul 16, 14:33 CEST

Resolved - This incident has been resolved.
Jul 16, 08:58 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 15, 18:30 CEST

Update - We are continuing to investigate this issue.
Jul 15, 17:37 CEST

Investigating - We are investigating an issue affecting login for some accounts that have multiple organizations linked to them. Accounts with a single organization are not impacted.
Jul 15, 17:32 CEST

Jul 15, 2026

[Container Registry] - [fr-par] Push slowness and errors

Resolved - This incident has been resolved.
Jul 15, 19:20 CEST

Update - We are continuing to investigate this issue.
Jul 2, 10:04 CEST

Update - We are continuing to investigate this issue.
Jun 30, 16:42 CEST

Investigating - Customers may experience slowness and errors when pulling/pushing images to the Container Registry in fr-par. Some pulls/pushes may take up to 30 minutes or fail entirely. This may also cause delays or failures in Serverless Containers and Functions deployments.
Jun 30, 08:00 CEST

[Container Registry] - [world] - Missing tags on regional endpoints

Resolved - This incident has been resolved.
Jul 15, 19:12 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 13, 16:03 CEST

Identified - The issue has been found, fixed, tested and is being rolled out.
Jul 13, 15:56 CEST

Investigating - Customers may experience missing tags when listing tags on Container Registry regional endpoints. Pulling images by tag or digest is not impacted. The Container Registry API is not impacted and returns the correct list of tags.
Jul 13, 11:39 CEST

[Secret Manager] - Permission Migration

Completed - The scheduled maintenance has been completed.
Jul 15, 10:01 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 10:00 CEST

Scheduled - Overview
On Wednesday, July 15th, 2026, we will implement a breaking change to the Secret Manager API as part of our permission system migration.

Impact
Before July 15th :

If the user has permissions for all current and future projects: Neither organization_id nor project_id is required.
If the user has permissions for all projects or only specific projects: The project_id is required.

After July 15th :
If the user has permissions for all current and future projects: The organization_id is required and sufficient.
If the user has permissions for all projects or only specific projects: The project_id is required (no change).

Affected Services
- Scaleway GitHub Action - No impact
- External Secrets Operator - No impact
- Direct API integrations - Update required

Timeline
- Date: Wednesday, July 15th, 2026
- Duration: Immediate effect (no downtime expected)
- Status: Planned

Support
Our team is available to assist with any questions regarding this migration. Please contact support through your usual channels.
Jul 3, 10:30 CEST

AMS1 - Dedibox Public Router Replacement

Completed - The scheduled maintenance has been completed.
Jul 15, 08:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 05:00 CEST

Scheduled - We will be performing a planned maintenance on one of our Dedibox routers located in the Amsterdam IMDC data center.
The maintenance will take place 15th of July 2026 between 05:00 to 8:00 CET time. Expect multiples impacts during this maintenance window.

This router is the public gateway of the following racks in AMS1 Dedibox Fabric :
- 6.12.17
- 6.12.22
- 6.12.29
- 6.12.60
- 6.12.67
- 6.12.71
- 6.12.72
- 6.12.73
- 6.12.74

Customers having servers in these racks should expect Public traffic impact. RPN should not be impacted at any time.

We are taking all necessary measures to minimize disruption and ensure a swift return to normal operations.
Jun 29, 17:13 CEST

Jul 14, 2026

No incidents reported.

Jul 13, 2026

Jul 12, 2026

[Network infrastructure] - [DC3] Room 4 4-6 rack 1 - Public switch is unreachable

Resolved - This incident has been resolved.
Jul 12, 12:48 CEST

Investigating - Customers may experience a partial outage of public connectivity on servers attached to the public switch Room 4 4-6 rack 1 in DC3.
Jul 12, 11:13 CEST

Jul 11, 2026

No incidents reported.

Jul 10, 2026

[Cockpit] - [fr-par] Traces ingestion and query degraded

Resolved - This incident has been resolved.
Jul 10, 16:50 CEST

Investigating - Customers may experience degraded performance when ingesting or querying traces in Cockpit in the fr-par region
Jul 10, 15:10 CEST

[MongoDB] - [fr-par] Unable to restore snapshots on previously restored instances

Resolved - Newly restored instances will not be affected by this issue.

Impacted customers will be contacted individually with updates regarding the corrective maintenance on their snapshots.
Jul 10, 15:32 CEST

Identified - The issue has been identified and a fix is being implemented.
Jul 8, 14:06 CEST

Investigating - Instances that were restored through snapshots can produce new snapshots, but cannot restore those snapshots.
We are currently investigating this issue.
Jul 7, 11:04 CEST

[Serverless Containers] - [nl-ams] Connectivity issues

Resolved - The connectivity issues affecting Serverless Containers in the nl‑ams region occurred between 07:40 CET and 09:30 CET. As of 09:30 CET, the service is stable and fully reachable.

If you still experience any problems, please contact our Support team. Thank you for your patience.
Jul 10, 12:45 CEST

Monitoring - Update: Connectivity has been partially restored at around 9:30 AM. We are monitoring the situation.
Jul 10, 09:32 CEST

Investigating - Starting from 07:30 CET, users may experience connectivity issues or failed requests when accessing their Serverless Containers in the nl-ams region.
This issue is under investigation by our team.
Jul 10, 07:57 CEST

[Managed Inference] - [fr-par] Increase duration of deployment creation time

Resolved - This incident has been resolved.
Jul 10, 11:10 CEST

Investigating - Customers may experience longer deployment creation times on Managed Inference in fr-par
Jul 10, 08:59 CEST

[Managed Datalab] - [fr-par] Spark cluster creation failures

Resolved - This incident has been resolved.
Jul 10, 09:45 CEST

Update - We are continuing to investigate this issue.
Jul 10, 09:43 CEST

Investigating - Customers may experience failures when creating Spark clusters in the fr-par region due to an issue with an internal dependency.
Jul 9, 16:35 CEST

Jul 9, 2026

[Generative APIs] - mistral-medium-3.5-128b might be unresponsive

Resolved - This incident has been resolved.
Jul 9, 18:36 CEST

Investigating - Customers may experience unresponsiveness when using the mistral-medium-3.5-128b model due to an instability on an internal component.
Jul 9, 18:19 CEST

[Dedibox VPS] - [fr-par] servers locked in Paris location

Resolved - This incident has been resolved.
Jul 9, 18:24 CEST

Investigating - Customers may be unable to connect to their Dedibox VPS in the Paris location due to a locked state.
Jul 9, 10:02 CEST

[Generative APIs] - [fr-par] mistral-medium-3.5-128b instabilities

Resolved - This incident has been resolved.
Jul 9, 17:19 CEST

Update - We are still working on a fix for this issue.
Jul 6, 10:14 CEST

Identified - We are working on a fix. Instabilities may still appear when using mistral-medium-3.5-128b model. But overall the service remain usable.
Jun 22, 10:15 CEST

Investigating - Customers may experience instabilities when using the mistral-medium-3.5-128b model in the Generative APIs service in the fr-par region.
Jun 19, 14:36 CEST

WebHosting Elements and WebHosting Dedibox

Resolved - This incident has been resolved.
Jul 9, 17:00 CEST

Investigating - Maintenance for security system update. A downtime of 10 min can be expected during the maintenance

Date/time: July 9th from 16h to 17h
Jul 9, 16:47 CEST

[Generative APIs] - [all] gemma4-26b-a4b-it model instabilities

Resolved - This incident has been resolved.
Jul 9, 15:30 CEST

Update - We are still working on a fix. We will deploy the fix this week and it should resolve this matter.
Jul 6, 10:14 CEST

Identified - Customers may experience transient 5xx errors when using the gemma4-26b-a4b-it model due to instabilities on an internal component.

The problem has been identified and we are working on a fix. Retrying the requests after a short delay will succeed.
Jun 27, 15:07 CEST

[Generative APIs] - qwen3.6-35b-a3b model instabilities

Resolved - This incident has been resolved.
Jul 9, 15:28 CEST

Investigating - Customers may experience transient 5xx errors when using the qwen3.6-35b-a3b model due to instabilities on an internal component.
Jul 3, 12:21 CEST

[Network infrastructure] - [DC2] - Public switch s301-b5-2 has rebooted

Resolved - Customers may experience a partial outage on public connectivity for a few minutes due to a reboot of the public switch s301-b5-2 in DC2.
Jul 9, 10:06 CEST

[Edge Services] - [world] High amount of 503 on pipeline with Object storage backend

Resolved - Today, between 9:12 AM and 10:15 AM (Paris time), customers experienced a high number of HTTP 503 errors on Edge Services pipelines with Object Storage backends due to DNS resolution issues affecting an internal component.

This incident has now been resolved, and our teams are continuing to monitor the situation.
Jul 9, 09:00 CEST

[Object Storage] - [it-mil-1] Routing issue causing service unavailability

Resolved - This incident has been resolved.
Jul 9, 08:31 CEST

Investigating - Customers may experience service unavailability on Object Storage in it-mil-1 due to a routing issue.
Jul 8, 14:33 CEST

Status impact color legend

Partially Degraded Service

About This Site

Scheduled Maintenance

IoT Hub - underlying database upgrade Jul 23, 2026 10:00-18:00 CEST

Past Incidents

IoT Hub - underlying database upgrade Jul `23`, `2026` `10:00`-`18:00` CEST