Status impact color legend
- Black impact: None
- Yellow impact: Minor
- Red impact: Major
- Blue impact: Maintenance
Update - Updated status for impacted products:
- Object Storage: still some latency issues and timeout on connecting some buckets
- Serveless containers and functions: Everything is back to normal. Situation recovered and stable since 02:40 PM
- File Storage: some instances may encounter troubles with their File Storage, we invite customers to restart their instances/nodes if affected
May 22, 2026 - 16:30 CEST
- Object Storage: still some latency issues and timeout on connecting some buckets
- Serveless containers and functions: Everything is back to normal. Situation recovered and stable since 02:40 PM
- File Storage: some instances may encounter troubles with their File Storage, we invite customers to restart their instances/nodes if affected
May 22, 2026 - 16:30 CEST
Update - Updated status for impacted products:
- Kapsule: everything back to normal
- Databases: everything back to normal
- Object Storage: still some latency issues and timeout on connecting some buckets
- Serveless containers and functions: might face connection timeout issues when contacting their applications
- File Storage: some instances may encounter troubles with their File Storage, we invite customers to restart their instances/nodes if affected
May 22, 2026 - 14:26 CEST
- Kapsule: everything back to normal
- Databases: everything back to normal
- Object Storage: still some latency issues and timeout on connecting some buckets
- Serveless containers and functions: might face connection timeout issues when contacting their applications
- File Storage: some instances may encounter troubles with their File Storage, we invite customers to restart their instances/nodes if affected
May 22, 2026 - 14:26 CEST
Update - Clarification: only network rooms are running on power generators, with enough fuel for a few days
May 22, 2026 - 13:25 CEST
May 22, 2026 - 13:25 CEST
Monitoring - Updated status for impacted products:
- Instances: everything back to normal
- Kapsule: same status
- Databases: same status
- Object Storage: same status
- Serveless containers and functions: might face connection timeout issues when contacting their applications
May 22, 2026 - 13:10 CEST
- Instances: everything back to normal
- Kapsule: same status
- Databases: same status
- Object Storage: same status
- Serveless containers and functions: might face connection timeout issues when contacting their applications
May 22, 2026 - 13:10 CEST
Update - As the power failure root cause is not yet understood (datacenter is investigating with its providers), we encourage you to shift workload on alternatives regions/AZ if possible.
May 22, 2026 - 12:44 CEST
May 22, 2026 - 12:44 CEST
Identified - Datacenter informs us that we are running on power generators for now until the root cause is identified
May 22, 2026 - 12:31 CEST
May 22, 2026 - 12:31 CEST
Update - Teams are working on the recovery. Here is the status of impacted products:
- Instances: you may encounter issues with l_ssd/block snapshots or volumes
- Kapsule: Control planes are reachable and in nominal state, you may need to verify that your controllers reconnected properly on the apiservers. You may have experienced node replacement due to the autoheal or autoscaling process, this may delay volume re-attachments.
- Databases: snapshots may be blocked, some failovers have been started for HA
- Object storage: you may encounter some latencies
May 22, 2026 - 12:28 CEST
- Instances: you may encounter issues with l_ssd/block snapshots or volumes
- Kapsule: Control planes are reachable and in nominal state, you may need to verify that your controllers reconnected properly on the apiservers. You may have experienced node replacement due to the autoheal or autoscaling process, this may delay volume re-attachments.
- Databases: snapshots may be blocked, some failovers have been started for HA
- Object storage: you may encounter some latencies
May 22, 2026 - 12:28 CEST
Update - Datacenter hosting FR-PAR-2 availability zone occured a complete power failure in operator rooms during a planned datacenter maintenance.
Both operator rooms (network connectivity) were powerless for a few minutes leading to a complete isolation of the availability zone during the issue. We are investigating with the datacenter provider to understand the root cause.”
May 22, 2026 - 12:24 CEST
Both operator rooms (network connectivity) were powerless for a few minutes leading to a complete isolation of the availability zone during the issue. We are investigating with the datacenter provider to understand the root cause.”
May 22, 2026 - 12:24 CEST
Monitoring - Most services recovered and our teams are mobilized to recover the rest on fr-par-2. Root cause is a power issue in datacenter.
Other service on par1 & par3 were impacted during the service transition.
May 22, 2026 - 11:42 CEST
Other service on par1 & par3 were impacted during the service transition.
May 22, 2026 - 11:42 CEST
Update - The issue is impacting multiple products on FR-PAR.
May 22, 2026 - 11:23 CEST
May 22, 2026 - 11:23 CEST
Update - We are continuing to investigate this issue and searching for the root cause.
May 22, 2026 - 11:21 CEST
May 22, 2026 - 11:21 CEST
Investigating - We are currently experiencing connection and network issues in the FR‑PAR region, affecting all FR‑PAR availability zones on Scaleway as well as DC5 on Dedibox.
May 22, 2026 - 11:21 CEST
May 22, 2026 - 11:21 CEST
Identified - Customers may experience issues resulting using our APIs in the it-mil-1 region.
May 04, 2026 - 14:54 CEST
May 04, 2026 - 14:54 CEST
Monitoring - The issue on the second server have been fixed.
The major impact started from 10h37 UTC to 11h53 UTC with roughly 1% of AMS requests resulting in errors.
The team is now monitoring the situation.
May 11, 2026 - 14:39 CEST
The major impact started from 10h37 UTC to 11h53 UTC with roughly 1% of AMS requests resulting in errors.
The team is now monitoring the situation.
May 11, 2026 - 14:39 CEST
Investigating - Due to 2 servers of the same Object Storage cluster being down in 2 different AZ, access to data stored on that cluster can return 500 errors.
Our team is on it.
May 11, 2026 - 13:45 CEST
Our team is on it.
May 11, 2026 - 13:45 CEST
Identified - Customers may experience failing workflows on Redis such as provisioning new instances
May 05, 2026 - 18:53 CEST
May 05, 2026 - 18:53 CEST
[WEBHOSTING] SMTP/51.159.208.135 blacklisted on Microsoft/Outlook from classic webhosting service
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Identified - Our service is currently experiencing disruption due to blacklisting by Microsoft.
We are actively working with Microsoft to resolve this issue as soon as possible.
Nov 24, 2025 - 19:34 CET
We are actively working with Microsoft to resolve this issue as soon as possible.
Nov 24, 2025 - 19:34 CET
Update - We are still unable to send SMS to US numbers.
The issue is due to A2P 10DLC regulations, which require registration and approval.
We have submitted the necessary requests to our providers, the approval process takes a minimum of 3 weeks.
We will provide updates as soon as we have more information.
Jul 21, 2025 - 10:30 CEST
The issue is due to A2P 10DLC regulations, which require registration and approval.
We have submitted the necessary requests to our providers, the approval process takes a minimum of 3 weeks.
We will provide updates as soon as we have more information.
Jul 21, 2025 - 10:30 CEST
Identified - The issue has been identified and a fix is being implemented.
Jul 17, 2025 - 15:14 CEST
Jul 17, 2025 - 15:14 CEST
Investigating - We are currently experiencing an issue where messages containing a phone number in the USA are not being properly routed by our SMS provider.
A ticket has been opened on their side.
We are actively monitoring the situation and will share updates as soon as available.
Jul 16, 2025 - 12:15 CEST
A ticket has been opened on their side.
We are actively monitoring the situation and will share updates as soon as available.
Jul 16, 2025 - 12:15 CEST
About This Site
Welcome to the Scaleway Status website. Here, you can view the status of all Scaleway services across all products and availability zones (AZs).
You can check how subscribe, manage your email status updates and how to receive status notifications on Slack here: https://www.scaleway.com/en/docs/account/reference-content/scaleway-status-updates/
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Elements - AZ
Degraded Performance
fr-par-1
Operational
fr-par-2
Degraded Performance
fr-par-3
Operational
nl-ams-1
Degraded Performance
nl-ams-2
Operational
nl-ams-3
Degraded Performance
pl-waw-1
Operational
pl-waw-2
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pl-waw-3
Operational
Dedibox - Products
Degraded Performance
Dedibox
Operational
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SAN
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Dedirack
Operational
Dedibackup
Operational
Domains
Operational
RPN
Degraded Performance
Dedibox Console
Operational
Dedibox VPS
Operational
Dedibox - Datacenters
Degraded Performance
DC1
Operational
DC2
Operational
DC3
Operational
DC4
Operational
DC5
Degraded Performance
AMS
Operational
Miscellaneous
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Excellence
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BookMyName
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Saagie - Products
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Product-1-ACO
Operational
Product-2-BOU
Operational
Product-3-BV
Operational
Product-6-SIPDEV
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Product-7-SIPINT
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
[REDIS] Scheduled Maintenance Jun 3, 2026 09:00-18:00 CEST
Connection losses. A few seconds of downtime for High Availability and Cluster configurations. Up to 1 minute of downtime for Standalone configurations.
Posted on May 21, 2026 - 18:07 CEST
Posted on May 21, 2026 - 18:07 CEST
[Network infrastructure] - Datacenter DC2 (s101-2) - Router reboot Jun 9, 2026 06:00-10:00 CEST
Dear Customer,
As part of maintenance on our network infrastructure, our network team will be restarting a router located in the DC2 datacenter (s101-2.dc2).
This maintenance is scheduled for Tuesday, June 9, 2026, between 6:00 AM and 10:00 AM (CEST).
The equipment will be restarted during this maintenance window. A service interruption of approximately 15 minutes may be experienced during the work.
In addition, occasional network disruptions may occur throughout the maintenance window.
All services will be automatically restored upon completion of this operation.
Thank you for your understanding.
Best regards,
The Scaleway Team
Posted on May 22, 2026 - 14:46 CEST
As part of maintenance on our network infrastructure, our network team will be restarting a router located in the DC2 datacenter (s101-2.dc2).
This maintenance is scheduled for Tuesday, June 9, 2026, between 6:00 AM and 10:00 AM (CEST).
The equipment will be restarted during this maintenance window. A service interruption of approximately 15 minutes may be experienced during the work.
In addition, occasional network disruptions may occur throughout the maintenance window.
All services will be automatically restored upon completion of this operation.
Thank you for your understanding.
Best regards,
The Scaleway Team
Posted on May 22, 2026 - 14:46 CEST