[GAPI] - Gemma-4 infinite loops in response instabilities
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 28, 2026 - 19:19 CEST
Investigating - Users might experiment infinite loops in responses in case of multi turn tool_call requests using model gemma-4-26b-a4b-it
Jul 28, 2026 - 14:31 CEST
[BMNA] - Certificate imap.bookmyname.com seems to be incorrect
Investigating - We are currently investigating an issue with the SSL certificates on imap.bookmyname.com and smtp.bookmyname.com.
This issue may prevent some users from sending or receiving emails through these endpoints.
Jul 24, 2026 - 10:32 CEST

About This Site

Welcome to the Scaleway Status website. Here, you can view the status of all Scaleway services across all products and availability zones (AZs).
You can check how subscribe, manage your email status updates and how to receive status notifications on Slack here: https://www.scaleway.com/en/docs/account/reference-content/scaleway-status-updates/

Elements - Products Degraded Performance
Account Operational
APIs Operational
Apple Silicon Operational
Audit Trail Degraded Performance
Billing Operational
Block Storage Operational
Cockpit Operational
Container Registry Operational
Data Warehouse Operational
Databases Operational
Developer Tools Operational
Domains Operational
Edge service Operational
Elastic Metal Operational
Elements Console Operational
Environmental Footprint Operational
File Storage Operational
Generative API Degraded Performance
IAM Operational
Instances Operational
IoT Hub Operational
Jobs Operational
Kafka Operational
Kubernetes Kapsule Operational
Load Balancer Operational
Managed Inference Operational
Messaging and Queuing Operational
Network Operational
Object Storage Operational
Observability Operational
Public Gateway Operational
Secret Manager Operational
Serverless Container Operational
Serverless Functions Operational
Serverless-Database Operational
Transactional Email Operational
VPC Operational
Web Hosting Operational
Website Operational
Clusters for Apache Spark™ Operational
Elements - AZ Operational
fr-par-1 Operational
fr-par-2 Operational
fr-par-3 Operational
nl-ams-1 Operational
nl-ams-2 Operational
nl-ams-3 Operational
pl-waw-1 Operational
pl-waw-2 Operational
pl-waw-3 Operational
it-mil-1 Operational
Dedibox - Products Operational
Dedibox Operational
Hosting Operational
SAN Operational
Dedirack Operational
Dedibackup Operational
Domains Operational
RPN Operational
Dedibox Console Operational
Dedibox VPS Operational
Dedibox - Datacenters Operational
DC1 Operational
DC2 Operational
DC3 Operational
DC4 Operational
DC5 Operational
AMS Operational
Miscellaneous Degraded Performance
Excellence Operational
BookMyName Degraded Performance
Saagie - Products Operational
Product-1-ACO Operational
Product-2-BOU Operational
Product-3-BV Operational
Product-6-SIPDEV Operational
Product-7-SIPINT Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[AMS] Scheduled maintenance of one of the core routers in the AMS region. Aug 12, 2026 09:00-12:00 CEST

One of the two main routers will be taken out of service.

During this period, the network connection will not be redundant in all availability zones of the region "The Netherlands - Amsterdam".

No packet loss or latency changes are expected.
Posted on Jul 29, 2026 - 14:32 CEST

Jul 29, 2026

[BRMI] - nl-ams-2 - no ssh access to server
Resolved - This incident has been resolved.
Jul 29, 16:02 CEST
Investigating - Installations may result in errors, and changing to rescue mode may fail in the NL-AMS-2 region specifically.
We are currently investigating the issue.
Jul 29, 15:41 CEST
[EM] [DDX] (PAR-1 DC2) Some servers are down on rack E6 room 103
Resolved - This incident has been resolved.
Jul 29, 15:42 CEST
Update - We are continuing to investigate this issue.
Jul 28, 14:43 CEST
Update - We are continuing to investigate this issue.
Jul 28, 14:33 CEST
Investigating - For an unknown reason, half of rack E6 room 103 is down (PAR1- DC2)
Jul 28, 12:16 CEST
[TEM] - Service Down
Resolved - This incident has been resolved.
Jul 29, 11:07 CEST
Investigating - Our service TEM has been down since 10:20 CEST
It was resolved at 10:52 CEST
Jul 29, 11:07 CEST

Jul 28, 2026

[it-mil-1] - Multiple products not available
Resolved - This incident has been resolved.
Jul 28, 19:16 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 28, 15:18 CEST
Investigating - We are currently investigating this issue.
Jul 28, 14:56 CEST
Identified - Multiple products unavailable between 11:45 UTC and 12:00 UTC
annotation
audit trail
cockpit
containers
datalab
datawarehouse
instance v1
k8s
kafka
kms
mongo
registry
secrets
Jul 28, 14:35 CEST

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

[DEDIBOX] [DC2]- 1 rack lost public connectivity
Resolved - The faulty switch has been replaced. Every server should now be reachable.
Jul 24, 12:12 CEST
Update - Due to a network equipment failure, Dedibox servers in the following racks at the OPCORE datacenter are affected:
- s202A-B7
Jul 24, 10:50 CEST
Investigating - Due to a network equipment failure, Dedibox servers in the following racks at the OPCORE datacenter are affected:
- s202A-B7
Jul 24, 10:46 CEST

Jul 23, 2026

IoT Hub - underlying database upgrade
Completed - The scheduled maintenance has been completed.
Jul 23, 18:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 10:00 CEST
Scheduled - On Thursday, July 23rd, 2026, we will upgrade the version of the database that stores product data.

Impact
Existing hubs and devices will remain connected correctly.
Partial service unavailability:

- The IoT Hub API will not be available during the migration process.
- The auto-provisioning feature will not work while the API is down.
- Connection status will not be updated during the maintenance (e.g.: connected_device_count, last_activity_at, is_connected ); however, the same information displayed in Cockpit will remain accurate.


Timeline

- Date: Wednesday, July 23rd, 2026
- Duration: 8 hours
- Status: Planned

Support
Our team is available to assist with any questions regarding this migration. Please contact support through your usual channels.
Jul 21, 17:12 CEST
[API Gateway] - [it-mil] - connection failures
Resolved - The situation has been back to normal since 3:15 PM.
Pushes to the registry and container deployments in the IT-mil region are working again.
Sorry about any inconvenience.
Jul 23, 17:23 CEST
Identified - Since around 1 PM UTC, some internal connections to Scaleway API on it-mil region started to fail. As a result:
-Pushes to rg.it-mil.scw.eu are failing with HTTP 500
-Serverless Containers deployments are failing (resources stuck in creating)
-etc. (list is not exhaustive)
Jul 23, 16:41 CEST
[KAFK] - [fr-par] Interruption of service during an upgrade
Resolved - [14:45] While upgrade our infra some of the clusters were unreachable
Jul 23, 16:34 CEST

Jul 22, 2026

[DATA & ANALYTICS] [All] - Clusters for Apache Spark™ underlying infrastructure upgrade
Completed - The scheduled maintenance has been completed.
Jul 22, 18:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 10:00 CEST
Update - We will be undergoing scheduled maintenance during this time.
Jul 10, 12:23 CEST
Scheduled - On Wednesday, July 22nd, 2026, we will upgrade the version of the Kapsule cluster that is used to deploy Apache Spark™ clusters.

Clusters for Apache Spark™ will be offline from 10am to 6pm.

Our team is available to assist with any questions regarding this migration. Please contact support through your usual channels.
Jul 10, 12:00 CEST
[JOBS] - [fr-par] - Execution of some job runs was interrupted
Resolved - During compute instances incident on fr-par (cf. this status: https://status.scaleway.com/incidents/bsp2y5fysy9w), some jobs were interrupted during execution or were not executed at all. They ended in an Interrupted state with a reason technical_error. This happened intermittantly and only form some job runs only between 21/07/2026 22:00:00 CEST and 22/07/2026 01:49:00 CEST and between 22/07/2026 03:44:00 CEST and 22/07/2026 05:30:00.
The number of impacted job runs represent approximately the tenth of our average daily job runs. This is an informative status and no corrective action was required by us. Please check if you need to run your job again. We apologize for the inconvenience.
Jul 22, 14:57 CEST
[DC2] [NETWORK] Fix configuration on DC2 S108 RPN devices
Completed - Scheduled maintenance done.
Jul 22, 14:29 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 14:00 CEST
Update - We will be undergoing scheduled maintenance during this time.
Jul 22, 11:55 CEST
Scheduled - In order to fix a missconfiguration on a router, our network team will perform the maintenance on the 22th of July 2026 at 02:00PM CEST.
This will impact dedibox servers located on DC2 room 108.
During the whole maintenance, your Dedibox server will keep Internet reachability. RPN network will be down during the maintenance.
We expect the downtime to last a maximum of 10 minutes.
We are sorry for the inconvenience.
Jul 22, 11:51 CEST
[CAAS] - [fr-par] - namespaces and containers stuck in transient statuses
Resolved - Incident is now resolved. Please read instructions in the previous message if your container or namespace has one of the following error messages.

Sorry again for any inconvenience.
Jul 22, 11:55 CEST
Identified - Following incident on Compute instances (https://status.scaleway.com/incidents/bsp2y5fysy9w), a few Serverless Containers and namespaces on fr-par region have been stuck in transient statuses (updating/deleting) during the night.

Not all resources were impacted, only a fraction on one part of our infrastructure (~1/10). On this part, impacted resources were either:

- updated between 2026-07-21 21:07 UTC and 2026-07-21 22:05 UTC
- or deleted between 2026-07-21 21:33 UTC and 2026-07-22 03:18 UTC

We have fixed the statuses, so resources are not stuck anymore. But, this would require impacted users to update or delete again their namespaces/containers if the status is in error with one of these error messages:

- For previously "updating" containers: Last container update could not be processed successfully. Please try again
- For previously "deleting" containers: Container could not be succesfully deleted. Please try again
- For previously "updating" namespaces: Last namespace update could not be processed successfully. Please try again
- For previously "deleting" namespaces: Namespace could not be succesfully deleted. Please try again

Sorry about any inconvenience.
Jul 22, 11:33 CEST
[KUBERNETES] - [fr-par] - Product API down
Resolved - This incident has been resolved.
Jul 22, 06:56 CEST
Monitoring - The situation has returned to normal
Jul 22, 05:52 CEST
Investigating - We are currently investigating this issue.
Jul 22, 05:30 CEST
Monitoring - The Kapsule public API is available again.
Jul 22, 03:40 CEST
Investigating - Product API is down for Kubernetes clusters
Jul 21, 23:43 CEST
[fr-par-1] - Issue with Compute Instances
Postmortem - Read details
Jul 22, 18:02 CEST
Resolved - This incident has been resolved.
Jul 22, 06:55 CEST
Monitoring - The situation has returned to normal
Jul 22, 05:53 CEST
Investigating - We are currently investigating this issue.
Jul 22, 05:30 CEST
Monitoring - The Kapsule public API is available again.
Jul 22, 03:41 CEST
Update - The situation is stable.

All products are now operational except for the Kapsule public API, which is still unavailable.
Jul 22, 02:27 CEST
Update - Disk I/O operations are starting to recover, which should begin resolving the issue for the instances.
Jul 22, 01:35 CEST
Update - Our team is currently working on solving the issue.
Jul 22, 00:50 CEST
Update - We are still investigating this critical issue with the utmost priority.
Jul 21, 23:39 CEST
Update - We are continuing to investigate this issue.
Jul 21, 23:13 CEST
Investigating - Following a crash of one node on the block storage cluster at 20h15 UTC, some VMs are stuck.
The oncall team is investigating it.
Jul 21, 23:03 CEST
[API Gateway] - [fr-par-1] APIs increase of error rate in fr-par
Resolved - This incident has been resolved.
Jul 22, 03:33 CEST
Identified - 11:13 CEST to 11:48 CEST
Users may have experienced high error rates or timeouts during this 30-minute window.
Our engineering team has identified and resolved the issue.
Jul 20, 12:13 CEST
[Object Storage] - [it-mil-1] Object Storage connectivity issues
Resolved - This incident has been resolved.
Jul 22, 03:32 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 9, 10:35 CEST
Update - Since 08/07 15H11 UTC Object storage customers experienced connectivity issues with Object Storage on it-mil-1.

This was a routing issue and a fix was implemented at 08H26 UTC.

Situation is back to normal.
Jul 9, 10:35 CEST
Update - We are continuing to investigate this issue.
Jul 9, 10:26 CEST
Update - We are continuing to investigate this issue.
Jul 9, 10:25 CEST
Update - Since 08/07 16H UTC customers may experience connectivity issues with Object Storage on it-mil-1.
Jul 9, 10:03 CEST
Investigating - Customers may experience connectivity issues with Object Storage on it-mil-1.
Jul 9, 09:37 CEST

Jul 21, 2026

[WBHE] - [fr-par] - inconsistencies in the database affecting free domain mappings
Resolved - This incident has been resolved since 19:15 UTC.
Jul 21, 21:50 CEST
Investigating - Some free domains may currently display a default hosting page or resolve incorrectly due to inconsistencies in domain mappings.
Our teams are investigating and working to restore the correct configuration.
Jul 21, 21:09 CEST
[API Gateway] - [it-mil] - connection failures
Resolved - The incident has been resolved and the situation is stable again since 16:30 UTC.
Pushes to registry and containers deployment on the it-mil region are working again.
Thank you for your patience on the matter.
Jul 21, 18:44 CEST
Identified - Since around 12:30 PM UTC, several internal connections to the Scaleway API within the it-mil region are failing. As a result:
- Pushes to rg.it-mil.scw.eu are failing and returning an "HTTP 500" error.
- Serverless Containers deployments are failing (resources stuck in creating)
(list is not exhaustive)

Our team is actively working on a fix as we speak, we apologise for any inconvenience caused by this incident.
Jul 21, 18:11 CEST
[BLOCK-STORAGE][FR-PAR-1] - Block Storage High latencies on write operations
Resolved - This incident has been resolved.
Jul 21, 10:28 CEST
Identified - A mandatory maintenance operation targeting one of the Block Storage is taking longer than planned.
Some clients may experience latencies during write operations on sbs_5k and sbs_15K volumes.
We are monitoring it and working to tune this operation to limit impact.
Jul 20, 21:07 CEST

Jul 20, 2026

[API] - [it-mil-1] - Network issue API
Resolved - This incident has been resolved.
Jul 20, 16:51 CEST
Investigating - Following a network issue, the product APIs were unavailable for a few minutes. The issue was immediately resolved by our teams.
Jul 20, 16:50 CEST
[Kapsule] - [All region] - Error 500 when creating pool
Resolved - The issue has been resolved by our product team. Pools should now be created without any further issues.
Jul 20, 16:07 CEST
Identified - The issue has been identified and a fix is being implemented.
Jul 20, 15:50 CEST
Investigating - Pool creation throw error 500 when trying to create new pool.
Our team is investigating.
Jul 20, 15:31 CEST
[Serverless SQL DB] - [fr-par1] - Slow cold starts
Resolved - This incident has been resolved.
Jul 20, 11:38 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 17, 17:36 CEST
Investigating - Customers may encounter slowdowns in database cold starts, which can take up to 30 seconds.
Jul 17, 12:04 CEST

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

[Network infrastructure] - [DC5/PAR2] - unstable connection on one switch s1-a59.dc5
Resolved - This incident has been resolved.
Jul 17, 15:21 CEST
Investigating - A dedibox switch in DC5, room 1, rack A59 has an unstable connection to the upstream router.
We need to replace the SFPs. This will result in a brief loss of connectivity for servers connected to this switch.
Jul 17, 12:06 CEST
[Apple Silicon] - [fr-par-1/fr-par-3(dc2/dc4)] - degraded service
Resolved - This incident has been resolved.
Jul 17, 10:56 CEST
Investigating - Installation/reinstallation and reboot workflows via API or console are not available for Apple Silicon.
Currently in use mac are still operationals and reachable.
Jul 17, 09:32 CEST
[Cockpit] - [nl-ams] Ingestion errors on custom metrics
Resolved - This incident has been resolved.
Jul 17, 09:24 CEST
Update - We are continuing to investigate this issue.
Jul 15, 11:59 CEST
Investigating - Customers may experience gaps in logs from Scaleway products for the time range 10:30-12:00 CEST
Jul 15, 11:52 CEST

Jul 16, 2026

[Cockpit] - [it-mil1] - Observability down for 1h
Resolved - Due to NotReady node, we lost all ingestion on it-mil-1 for ~1h

Start at 13h20 -> Ended at 14h20
Jul 16, 14:33 CEST
Login Issues Affecting Accounts with Multiple Organizations
Resolved - This incident has been resolved.
Jul 16, 08:58 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 15, 18:30 CEST
Update - We are continuing to investigate this issue.
Jul 15, 17:37 CEST
Investigating - We are investigating an issue affecting login for some accounts that have multiple organizations linked to them. Accounts with a single organization are not impacted.
Jul 15, 17:32 CEST

Jul 15, 2026

[Container Registry] - [fr-par] Push slowness and errors
Resolved - This incident has been resolved.
Jul 15, 19:20 CEST
Update - We are continuing to investigate this issue.
Jul 2, 10:04 CEST
Update - We are continuing to investigate this issue.
Jun 30, 16:42 CEST
Investigating - Customers may experience slowness and errors when pulling/pushing images to the Container Registry in fr-par. Some pulls/pushes may take up to 30 minutes or fail entirely. This may also cause delays or failures in Serverless Containers and Functions deployments.
Jun 30, 08:00 CEST
[Container Registry] - [world] - Missing tags on regional endpoints
Resolved - This incident has been resolved.
Jul 15, 19:12 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 13, 16:03 CEST
Identified - The issue has been found, fixed, tested and is being rolled out.
Jul 13, 15:56 CEST
Investigating - Customers may experience missing tags when listing tags on Container Registry regional endpoints. Pulling images by tag or digest is not impacted. The Container Registry API is not impacted and returns the correct list of tags.
Jul 13, 11:39 CEST
[Secret Manager] - Permission Migration
Completed - The scheduled maintenance has been completed.
Jul 15, 10:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 10:00 CEST
Scheduled - Overview
On Wednesday, July 15th, 2026, we will implement a breaking change to the Secret Manager API as part of our permission system migration.

Impact
Before July 15th :

If the user has permissions for all current and future projects: Neither organization_id nor project_id is required.
If the user has permissions for all projects or only specific projects: The project_id is required.

After  July 15th :
If the user has permissions for all current and future projects: The organization_id is required and sufficient.
If the user has permissions for all projects or only specific projects: The project_id is required (no change).

Affected Services
- Scaleway GitHub Action - No impact
- External Secrets Operator - No impact
- Direct API integrations - Update required

Timeline
- Date: Wednesday, July 15th, 2026
- Duration: Immediate effect (no downtime expected)
- Status: Planned

Support
Our team is available to assist with any questions regarding this migration. Please contact support through your usual channels.
Jul 3, 10:30 CEST
AMS1 - Dedibox Public Router Replacement
Completed - The scheduled maintenance has been completed.
Jul 15, 08:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 05:00 CEST
Scheduled - We will be performing a planned maintenance on one of our Dedibox routers located in the Amsterdam IMDC data center.
The maintenance will take place 15th of July 2026 between 05:00 to 8:00 CET time. Expect multiples impacts during this maintenance window.

This router is the public gateway of the following racks in AMS1 Dedibox Fabric :
- 6.12.17
- 6.12.22
- 6.12.29
- 6.12.60
- 6.12.67
- 6.12.71
- 6.12.72
- 6.12.73
- 6.12.74

Customers having servers in these racks should expect Public traffic impact. RPN should not be impacted at any time.

We are taking all necessary measures to minimize disruption and ensure a swift return to normal operations.
Jun 29, 17:13 CEST
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