[Webhosting][classic] Mail backup processes stuck

Incident Report for Scaleway

Resolved

This incident has been resolved.

Posted Oct 15, 2024 - 22:34 CEST

Monitoring

A fix has been implemented, the backups should be available again since 3rd October.

Posted Oct 07, 2024 - 12:43 CEST

Investigating

The daily mail backup process is blocked and recent mail backups are unavailable for some of our classic hosting customers. This does not affect website or database backups. Our teams are currently investigating.

Posted Sep 30, 2024 - 16:48 CEST

This incident affected: Dedibox - Products (Hosting).