Scaleway
Investigating - All classic Dedibox users using a database hosted on pf21-mysql are affected.
Our engineers have taken charge of the situation.

May 23, 2024 - 09:16 CEST
Identified - Une tentative de phishing est en cours sur la partie Dedibox, notre équipe Trust and Safety est en train d'agir pour stopper la situation

Nous vous invitons à ne pas cliquer sur les liens et a supprimer le mail concerné

May 21, 2024 - 12:28 CEST
Monitoring - We have identified and patched the backend storage issue. The corrupted data is currently being cleaned, however this will take several hours for Scaleway products data.
The team is actively monitoring the progress of the fix.

May 16, 2024 - 16:54 CEST
Identified - Cockpit has been encountering an outage since yesterday at 7:15 PM. Our storage backend has been identified as the source of the issue. Both Storage and Cockpit teams are collaborating to resolve it. During this period, customers may experience unavailable data in all regions, along with potential timeouts.
May 15, 2024 - 17:50 CEST
Update - We are continuing to investigate this issue.
May 15, 2024 - 09:43 CEST
Update - We are continuing to investigate this issue.
May 15, 2024 - 09:42 CEST
Update - We are continuing to investigate this issue.
May 15, 2024 - 09:41 CEST
Investigating - Scaleway products metrics are unavailable for all users on FR-PAR.

Users may encounter timeouts on their dashboards.

Our engineers investigate the situation

May 15, 2024 - 09:29 CEST
Identified - No public access in ams1 hall 6 rack 60 bloc A to D
1gbps of trafic
48 servers impacted

May 15, 2024 - 09:50 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 22, 2024 - 20:16 CEST
Update - After further investigation, our team identified that newly attached ressources were also impacted.

Following a resolution process, VPC connectivity between fr-par-1 and fr-par-2 was interupted from 15:15 to 15:39 CEST.

Cockpit functionality is also affected.

Apr 22, 2024 - 16:07 CEST
Investigating - Our team is currently investigating the issue and has identified a potential root cause.
Apr 22, 2024 - 10:52 CEST
Monitoring - During a planned maintenance around 10:00 AM, some slowness could occur if you were using the Scaleway Elements or Dedibox console/API
We are monitoring the issue.

May 14, 2024 - 10:28 CEST
Investigating - Our service is currently experiencing disruption due to blacklisting by Microsoft.
We are actively working with Microsoft to resolve this issue as soon as possible.

Apr 19, 2024 - 00:16 CEST
Identified - We have detected an issue on the server from SD 94863 to SD 94880 access and are unreachable, since 17.04.2024 15:12 UTC

The issue has been forwarded to our team for resolution.

Apr 18, 2024 - 01:34 CEST
Update - You can still manage datacenter intervention from your dedibox console, in Housing
Dec 19, 2023 - 17:47 CET
Update - We are continuing to investigate this issue.
Dec 19, 2023 - 16:48 CET
Investigating - Ticketing directed to Opcore datacenters is currently unavailable to our dedirack clients.
Our team is currently investigating.

Dec 19, 2023 - 16:48 CET
Investigating - We have noticed that problems with connecting to the dedibackup service can occur.
We will get back to you as soon as we have more information on the situation.

Apr 06, 2023 - 12:23 CEST
Elements - AZ Operational
90 days ago
99.24 % uptime
Today
fr-par-1 Operational
90 days ago
98.0 % uptime
Today
fr-par-2 Operational
90 days ago
97.58 % uptime
Today
fr-par-3 Operational
90 days ago
97.58 % uptime
Today
nl-ams-1 Operational
90 days ago
100.0 % uptime
Today
pl-waw-1 Operational
90 days ago
100.0 % uptime
Today
nl-ams-2 Operational
90 days ago
100.0 % uptime
Today
pl-waw-2 Operational
90 days ago
100.0 % uptime
Today
nl-ams-3 Operational
90 days ago
100.0 % uptime
Today
pl-waw-3 Operational
90 days ago
100.0 % uptime
Today
Elements - Products Major Outage
90 days ago
97.85 % uptime
Today
Instances Operational
90 days ago
99.99 % uptime
Today
BMaaS Operational
90 days ago
100.0 % uptime
Today
Object Storage Operational
90 days ago
99.96 % uptime
Today
C14 Cold Storage Operational
90 days ago
100.0 % uptime
Today
Kapsule Operational
90 days ago
97.32 % uptime
Today
DBaaS Operational
90 days ago
92.08 % uptime
Today
LBaaS Operational
90 days ago
99.99 % uptime
Today
Container Registry Operational
90 days ago
98.43 % uptime
Today
Domains Operational
90 days ago
100.0 % uptime
Today
Elements Console Operational
90 days ago
94.89 % uptime
Today
IoT Hub Operational
90 days ago
99.99 % uptime
Today
Account API Operational
90 days ago
99.99 % uptime
Today
Billing API Operational
90 days ago
94.9 % uptime
Today
Functions and Containers Operational
90 days ago
96.76 % uptime
Today
Block Storage Operational
90 days ago
100.0 % uptime
Today
Elastic Metal Operational
90 days ago
100.0 % uptime
Today
Apple Silicon M1 Operational
90 days ago
100.0 % uptime
Today
Private Network Operational
90 days ago
99.59 % uptime
Today
Hosting ? Operational
90 days ago
100.0 % uptime
Today
Observability Major Outage
90 days ago
85.83 % uptime
Today
Transactional Email Operational
90 days ago
100.0 % uptime
Today
Jobs Partial Outage
90 days ago
73.68 % uptime
Today
Network Operational
90 days ago
100.0 % uptime
Today
Dedibox - Datacenters Operational
90 days ago
99.21 % uptime
Today
DC2 Operational
90 days ago
99.95 % uptime
Today
DC3 Operational
90 days ago
97.23 % uptime
Today
DC5 Operational