Monitoring - The situation should be back to normal, transfers and forwards are being handled correctly now.
We continue monitoring the situation.
Sep 23, 17:18 CEST
Identified - Customers may face issues with sent emails not being received and transfers not working properly, or a delayed reception.
Our product team has been notified, and working on the issue.
Sep 23, 13:56 CEST
Update - Our product team is still working on it. We will keep you updated.
Sep 17, 19:51 CEST
Update - Our outbound SMTP service faced a few instabilities after the fix due to the amount of queued emails. It has now all be handled, we will however keep monitoring the situation for the time being.
Sep 17, 12:03 CEST
Monitoring - Our SMTP relay is now available again, the email queue is being handled and operations should be back to normal very soon. We are monitoring the situation and will update this status again later today.
Sep 16, 17:46 CEST
Investigating - We have detected an issue with one of our outbound SMTP services which is currently unavailable.
Concerned customers may face issues with sent emails not being received and transfers not working properly.
Our product team has been notified, we will update this status as soon as we have more information.
Sep 16, 16:57 CEST