Maintenances and incidents regarding our services, networks and datacenters can be followed here.
Location : Amsterdam - Core router bb2.ams1
What is done : Upgrade Software and Reload bb2.ams1 to fix FlowSpec issues. Rollback : rollback to previous release
Expected Impacts : None, traffic should be rerouted elsewhere.
Preparation - duration 2h
-start time : 26-Feb-2020 0500Z (0600LT)
-end time : 26-Feb-2020 0700Z (0800LT)
Full upgrade - duration 4H
-start time : 27-Feb-2020 0300Z (0400LT)
-end time : 27-Feb-2020 0700Z (0800LT)
A scheduled maintenance is planned in part of the room 3-4, DC3, in order to optimize and upgrade our infrastructure. The impacted racks are : C1>C22 - D1>D21
As a result servers will lose their public network connectivity as our router is being upgraded, but private network connectivity will still be functional. Public network will be back online once the update is complete.
If your server is in the said racks, you will receive a ticket on your account.
Start : March 3rd, 2020 - 0400Z (0500LT)
Duration : 90 minutes
A scheduled maintenance is planned in part of the room 205, DC2, in order to optimize and upgrade our infrastructure. The impacted racks are : C1>C8 - D1>D8 - E1>E7
As a result servers will lose their public network connectivity as our router is being upgraded, but private network connectivity will still be functional. Public network will be back online once the update is complete.
If your server is in the said racks, you will receive a ticket on your account.
Start : March 3rd, 2020 - 0530Z (0630LT)
Duration : 90 minutes
A scheduled maintenance is planned in part of the room 4-6, DC3, in order to optimize and upgrade our infrastructure. The impacted racks are : A1>A23 - B1>B23
As a result servers will lose their public network connectivity as our router is being upgraded, but private network connectivity will still be functional. Public network will be back online once the update is complete.
If your server is in the said racks, you will receive a ticket on your account.
Start : March 4th, 2020 - 0400Z (0500LT)
Duration : 90 minutes
UPDATE:
2/12/2020 - 0410Z (0510LT)
Racks A1>A23 are upgraded and functional
A scheduled maintenance is planned in part of the room 4-6, DC3, in order to optimize and upgrade our infrastructure. The impacted racks are : C1>C22 - D1>D22
As a result servers will lose their public network connectivity as our router is being upgraded, but private network connectivity will still be functional. Public network will be back online once the update is complete.
If your server is in the said racks, you will receive a ticket on your account.
Start : March 4th, 2020 - 0530Z (0630LT)
Duration : 90 minutes
A scheduled maintenance is planned in part of the room 101, DC2, in order to optimize and upgrade our infrastructure. The impacted racks are : A20>A28 - B20>B26 - L31>L37 - K37
As a result servers will lose their public network connectivity as our router is being upgraded, but private network connectivity will still be functional. Public network will be back online once the update is complete.
If your server is in the said racks, you will receive a ticket on your account.
Start : March 5th, 2020 - 0400Z (0500LT)
Duration : 90 minutes
A scheduled maintenance is planned in part of the room 203A, DC2, in order to optimize and upgrade our infrastructure. The impacted racks are : M1>M14 - N1>N6
As a result servers will lose their public network connectivity as our router is being upgraded, but private network connectivity will still be functional. Public network will be back online once the update is complete.
If your server is in the said racks, you will receive a ticket on your account.
Start : March 5th, 2020 - 0530Z (0630LT)
Duration : 90 minutes
A scheduled maintenance is planned in part of the room 205, DC2, in order to optimize and upgrade our infrastructure. The impacted racks are : A1>A8 - B1>B8 - G2>G8 - H2
As a result servers will lose their public network connectivity as our router is being upgraded, but private network connectivity will still be functional. Public network will be back online once the update is complete.
If your server is in the said racks, you will receive a ticket on your account.
Start : March 10th, 2020 - 0400Z (0500LT)
Duration : 90 minutes
A scheduled maintenance is planned in part of the room 3-5, DC3, in order to optimize and upgrade our infrastructure. The impacted racks are : E1>E21 - F1>F21
As a result servers will lose their public network connectivity as our router is being upgraded, but private network connectivity will still be functional. Public network will be back online once the update is complete.
If your server is in the said racks, you will receive a ticket on your account.
Start : March 10th, 2020 - 0530Z (0630LT)
Duration : 90 minutes
[DC3] PLC and HMI software update on chains F1 and F2for mobile chillers power supply supervision
As part of the mobile chillers installation work, we will update PLC and HMI softwares on chains F1 and F2. The modifications affect the supervision of mobile chillers breakers (display, alarms).
All the changes that will be made will only be one electrical chain at a time. Under no circumstances will two electrical chains be modified simultaneously.
Impact : none for customers
Duration : 1 day
We will carry out the semi-annual preventive maintenance of CRAC units according to the schedule below. CRAC units will be shut down one at a time, so as not to impact the cooling of halls. Each IT zone has CRAC unit called « backup » : each CRAC unit is doubled. Each MVLB hall has a main air hanling unit (AHU).
The maintenance will be done according to the following schedule :
Impacts on services : Loss of cooling redundancy during the preventive maintenance operation of a CRAC unit. No impact on the cooling of facilities. The maximum cut-off time per CRAC unit is otherwise defined at 1 hour.
Location : DC3
What is done : We’re going to realize the preventive electrical maintenance of generators, the maintenance will be performed electrical chain by electrical chain :
Chain A : 23/03/30
Chain B : 24/03
Chain C : 25/03
Chain D : 26/03
Chain F1 : 30/03
Chain F2 : 31/03
Start : 23-Mars-2020 0730Z (0830LT) End : 31-Mars-2020 0430Z(0530LT)
Impact : Degradation of electrical redundancy Duration 6 days
[DC3] Pressurization maintenance
We will realized a pressurization maintenance on substation SSA, SSB and SSC
Impact : none
Duration : 3 days