Investigating - We are currently experiencing some errors with one of our san : san-dc2-37.rpn.online.net The storage team is aware of this issue and currently investigating.
Jun 08, 2023 - 14:33 CEST
Monitoring - The operation is over. Monitoring is in progress.
Jun 01, 2023 - 11:04 CEST
Update - The operation generates interruptions longer than expected that can last several minutes. Further action is underway.
Jun 01, 2023 - 10:40 CEST
Investigating - Our teams have to carry out a correction that could generate an interruption on the servers located in rack C1 of DC5 Room 1 for a few seconds this morning.
Jun 01, 2023 - 09:24 CEST
Identified - Following updates on our systems, some instabilities of a few seconds duration may be encountered from April 28 to June 02 on some of our managed databases.
Our support teams remain at your disposal for any further questions.
Apr 28, 2023 - 10:13 CEST
Update - This can not be fixed. Customers affected by the issue will need to get in touch with our support through tickets in order to have their server replaced.
May 09, 2023 - 21:15 CEST
Update - PSU has been replaced but the chassis is still unreachable, we are still investigating the issue
May 09, 2023 - 16:00 CEST
Identified - An anomaly in the power supply has been detected. Its replacement is in progress.
May 09, 2023 - 11:54 CEST
Investigating - No more internet or RPN access in DC2/s101 rack n13 block J since 2023 May 8.
May 09, 2023 - 09:27 CEST
Investigating - We have noticed that problems with connecting to the dedibackup service can occur. We will get back to you as soon as we have more information on the situation.
Apr 06, 2023 - 12:23 CEST
Elements - AZ
Operational
90 days ago
100.0
% uptime
Today
fr-par-1
Operational
90 days ago
100.0
% uptime
Today
fr-par-2
Operational
90 days ago
100.0
% uptime
Today
fr-par-3
Operational
90 days ago
100.0
% uptime
Today
nl-ams-1
Operational
90 days ago
100.0
% uptime
Today
pl-waw-1
Operational
90 days ago
100.0
% uptime
Today
nl-ams-2
Operational
90 days ago
100.0
% uptime
Today
Elements - Products
Degraded Performance
90 days ago
99.98
% uptime
Today
Instances
Operational
90 days ago
100.0
% uptime
Today
BMaaS
Operational
90 days ago
100.0
% uptime
Today
Object Storage
Operational
90 days ago
100.0
% uptime
Today
C14 Cold Storage
Operational
90 days ago
100.0
% uptime
Today
Kapsule
Operational
90 days ago
100.0
% uptime
Today
DBaaS
Operational
90 days ago
100.0
% uptime
Today
LBaaS
Operational
90 days ago
100.0
% uptime
Today
Container Registry
Operational
90 days ago
100.0
% uptime
Today
Domains
Operational
90 days ago
100.0
% uptime
Today
Elements Console
Degraded Performance
90 days ago
100.0
% uptime
Today
IoT Hub
Operational
90 days ago
100.0
% uptime
Today
Account API
Operational
90 days ago
100.0
% uptime
Today
Billing API
Operational
90 days ago
100.0
% uptime
Today
Functions and Containers
Operational
90 days ago
99.8
% uptime
Today
Block Storage
Operational
90 days ago
100.0
% uptime
Today
Elastic Metal
Operational
90 days ago
100.0
% uptime
Today
Apple Silicon M1
Operational
90 days ago
100.0
% uptime
Today
Private Network
Operational
90 days ago
100.0
% uptime
Today
Dedibox - Datacenters
Operational
90 days ago
99.99
% uptime
Today
DC2
Operational
90 days ago
100.0
% uptime
Today
DC3
Operational
90 days ago
99.98
% uptime
Today
DC5
Operational
90 days ago
100.0
% uptime
Today
AMS
Operational
90 days ago
100.0
% uptime
Today
Dedibox - Products
Partial Outage
90 days ago
96.3
% uptime
Today
Dedibox
Operational
90 days ago
99.98
% uptime
Today
Hosting
Operational
90 days ago
98.88
% uptime
Today
SAN
Degraded Performance
90 days ago
100.0
% uptime
Today
Dedirack
Operational
90 days ago
100.0
% uptime
Today
Dedibackup
Partial Outage
90 days ago
71.58
% uptime
Today
Dedibox Console
Operational
90 days ago
100.0
% uptime
Today
Domains
Operational
90 days ago
100.0
% uptime
Today
RPN
Operational
90 days ago
100.0
% uptime
Today
Miscellaneous
Operational
90 days ago
100.0
% uptime
Today
Excellence
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
As part of the planned work, we are going to replace the measurement units in technical rooms 1.1; 1.2;2.1 and 2.2. The electrical outlets of these lineups supply the racks in computer rooms 1 and 2.
This maintenance requires isolating each electrical outlet one by one in order to work on the device.
The operation will therefore take place one electrical outlet after another and will have an impact on your equipment hosted in our Datacenter: a loss of electrical redundancy. Your equipment will be powered by a single lineup for approximately 10 minutes.
The operations will be carried out by our service provider and under our permanent supervision, according to the following provisional schedule:
Tuesday 12/06/23: 9h00-17h00 AM LT 1.1 et 1.2 Wednesday 13/06/23: 9h00-17h00 AM LT 2.1 et LT 2.2 Posted on
May 05, 2023 - 15:16 CEST
As part of our scheduled maintenance, we are going to check our MV arrivals (cells and transformers). This requires the substation to be powered off. All electrical installations in the data center will be powered by generators between 7 a.m. and 4 p.m. on Junel 14, 2023. No loss of redundancy is expected, both electrical lineups will be available at rack level Posted on
May 09, 2023 - 16:49 CEST
As part of planned maintenance, we will proceed with the maintenance of the masterpacks (breaker) of each of the generator sets in the DC5 datacenter. This maintenance requires isolating each generating set in order to work on the device. This intervention will last two days and will be carried out by the manufacturer and under the supervision of our maintainer and Scaleway. Posted on
May 02, 2023 - 14:15 CEST
As part of planned maintenance, we will proceed with the maintenance of the masterpacks (breaker) of each of the generator sets in the DC5 datacenter. This maintenance requires isolating each generating set in order to work on the device. This intervention will last two days and will be carried out by the manufacturer and under the supervision of our maintainer and Scaleway. Posted on
May 02, 2023 - 14:17 CEST
We are going to replace the electronic cards of some UPS units following a factory recall. These UPS units supply the racks in the IT rooms. This maintenance requires isolating each UPS (thanks to the maintenance bypass) in order to work on the device. The operation will therefore take place UPS by UPS and will have no impact on your equipment hosted in our Datacenter: the other UPSs of the electrical lineup are sized so as to recover the load from the UPS in maintenance. The operations will be carried out by our maintainer and under our permanent supervision, according to the following provisional Posted on
Jun 01, 2023 - 17:00 CEST
We are going to replace the electronic cards of some UPS units following a factory recall. These UPS units supply the racks in the IT rooms. This maintenance requires isolating each UPS (thanks to the maintenance bypass) in order to work on the device. The operation will therefore take place UPS by UPS and will have no impact on your equipment hosted in our Datacenter: the other UPSs of the electrical lineup are sized so as to recover the load from the UPS in maintenance. The operations will be carried out by our maintainer and under our permanent supervision, according to the following provisional Posted on
Jun 01, 2023 - 17:04 CEST
We are going to replace the electronic cards of some UPS units following a factory recall. These UPS units supply the racks in the IT rooms. This maintenance requires isolating each UPS (thanks to the maintenance bypass) in order to work on the device. The operation will therefore take place UPS by UPS and will have no impact on your equipment hosted in our Datacenter: the other UPSs of the electrical lineup are sized so as to recover the load from the UPS in maintenance. The operations will be carried out by our maintainer and under our permanent supervision, according to the following provisional Posted on
Jun 01, 2023 - 17:06 CEST
We are going to replace the electronic cards of some UPS units following a factory recall. These UPS units supply the racks in the IT rooms. This maintenance requires isolating each UPS (thanks to the maintenance bypass) in order to work on the device. The operation will therefore take place UPS by UPS and will have no impact on your equipment hosted in our Datacenter: the other UPSs of the electrical lineup are sized so as to recover the load from the UPS in maintenance. The operations will be carried out by our maintainer and under our permanent supervision, according to the following provisional Posted on
Jun 01, 2023 - 17:08 CEST
We are going to replace the electronic cards of some UPS units following a factory recall. These UPS units supply the racks in the IT rooms. This maintenance requires isolating each UPS (thanks to the maintenance bypass) in order to work on the device. The operation will therefore take place UPS by UPS and will have no impact on your equipment hosted in our Datacenter: the other UPSs of the electrical lineup are sized so as to recover the load from the UPS in maintenance. The operations will be carried out by our maintainer and under our permanent supervision, according to the following provisional Posted on
Jun 01, 2023 - 17:11 CEST
We are going to replace the electronic cards of some UPS units following a factory recall. These UPS units supply the racks in the IT rooms. This maintenance requires isolating each UPS (thanks to the maintenance bypass) in order to work on the device. The operation will therefore take place UPS by UPS and will have no impact on your equipment hosted in our Datacenter: the other UPSs of the electrical lineup are sized so as to recover the load from the UPS in maintenance. The operations will be carried out by our maintainer and under our permanent supervision, according to the following provisional Posted on
Jun 01, 2023 - 17:11 CEST