Maintenances and incidents regarding our services, networks and datacenters can be followed here.
[DATACENTER DC-3] Curative maintenance on PLC SSA and SSB
A modification will be done on PLC SSA and SSB to increase the delay y during the weekly switching of chillers.Installations will be switched to manual mode during the maintenance of the PLC.
Impact : No impact on customers or services
Duration : 10 hours
In order to update our internal information system, we are going to conduct a maintenance on our ticket API.
During the maintenance, you will not be able to consult, create nor update tickets on your Scaleway account.
We expect the downtime to last a few minutes at most.
Our other communication channels stay available for urgent matters.
Thank you for your undersanding.
Expected duration : Less than 10 minutes.
Upgrade TOR uplinks from 1G to 4G for racks Room 301/A2-A8
Location : DC2
What is done : Upgrading TOR uplinks
Impact : Short unreachabilities for Public & IPMI networks ( < 5min)
Duration : 60 minutes
Location : DC5
What is done : We will perform the data center's redundancy test. Operations will be performed by our maintainer under our permanent supervision, according to the following provisional schedule:
Thursday, October 24th: 0800 AM
Thursday, October 24th: 14PM
Impact : no impact for customers
Duration : 6 hours
Upgrade over the RPN network between AMS1 and DC3
Network supplier must perform maintenance on his Network. Maintenance window is from October 26th, 2019 at 10:00 pm UTC to October 27th, 2019 at 4:00 am UTC. The expected Impact length is 6 hours at the maximum, during the maintenance window
Impact : Downtime on the rpn network between AMS1 and DC3
It will last : 6 hours
DC3 - Maintenance of distribution pumps
Location : DC3 Substation-A, Substation-B, Substation-C
What is done : We will perform the semi-annual maintenance of the distribution pumps. Operations will be performed by our maintainer under our permanent supervision, according to the following previsional schedule:
Wednesday November 6th: Sub-station A
Thursday November 7th Sub-station B
Friday November 8th Sub-station C
Substations A and B supply the chilled water network of the computer halls. Substation C supplies the chilled water network of the operators halls and the air handing units.
Impact : no impact for customers
Duration : 3 Days
DC3 - Preventive maintenance of air handling units
Location : DC3
What is done : preventive maintenance of air handling units will be performed on the whole site.
Thursday November 12th: Room 01 and 02
Wednesday November 13th: Room 03 and 04
Thursday November 14th: TGBT A and B
Friday November 15th: TGBT C and D
Monday November 18th: TGBT F1 and F2
Impact : loss of redundancy during the preventive maintenance of a TGBT air handling unit. No impact on TGBT cooling.
Duration : 5 Days
[DC3] Load shaving tests
Location : DC3
What is done : As part of the load shaving commissioning on the Datacenter, we will proceed to a test of operation on some generators
Impact : This intervention does not present any particular risk of service interruption.
Duration : 7 hours
Thermography checks
Location : DC3
What is done : As part of annual checks, we will do a thermography on the datacenter 'DC3'. To minimize risks, this thermography will be realized cabinet by cabinet.
Impact : None.
Duration : 6 days.