Scaleway Status

Status impact color legend

Black impact: None
Yellow impact: Minor
Orange impact: Major
Blue impact: Maintenance

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 2025 - 12:35 CET

Scheduled - A maintenance is scheduled for your PostgreSQL Database Instances located in nl-ams.
This maintenance will upgrade your PostgreSQL 13,14,15 and 16 engine to the latest minor version.
You may apply the maintenance from 2025-03-17 10:00 UTC to 2025-03-31 08:30 UTC directly from the Scaleway console or via our API.
If you do not apply the maintenance by 2025-03-31 08:30 UTC, it will be applied automatically on 2025-03-31 08:30 UTC.
Impact :
A few seconds downtime on HA RDB instances. ~1min downtime on standalone RDB instances.

Start : 2025-03-17 10:00 UTC for AMS RDB instances
Mar 17, 2025 12:35 - Mar 31, 2025 13:35 CEST

[WAW]-PostgreSQL Database Maintenance

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 2025 - 12:30 CET

Scheduled - A maintenance is scheduled for your PostgreSQL Database Instances located in pl-waw.
This maintenance will upgrade your PostgreSQL 13,14,15 and 16 engine to the latest minor version.
You may apply the maintenance from 2025-03-17 10:00 UTC to 2025-03-31 08:00 UTC directly from the Scaleway console or via our API.
If you do not apply the maintenance by 2025-03-31 08:00 UTC, it will be applied automatically on 2025-03-31 08:00 UTC.
Impact :
A few seconds downtime on HA RDB instances. ~1min downtime on standalone RDB instances.
Mar 17, 2025 12:30 - Mar 31, 2025 11:30 CEST

[Kapsule] Old Kubernetes cluster version upgrade

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 2025 - 10:00 CET

Scheduled - We will be doing an upgrade on the old Kubernetes cluster.
All of the cluster with 1.25 and 1.26 version will be migrated to version 1.27.16.

PL-WAW cluster will be migrated on March 17th 2025
NL-AMS cluster will be migrated on March 18th 2025
FR-PAR cluster will be migrated on March 19th 2025

The migration will be done cluster by cluster.

Downtime may occur depending on customer's workload and topology setup.

You may find EOL version date here : https://www.scaleway.com/en/docs/kubernetes/reference-content/version-support-policy/#scaleway-kubernetes-products

Contact our support team if you have any question.
Mar 17, 2025 10:00 - Mar 21, 2025 10:00 CET

[Webhosting] - Platform pf-1010 Slowness Due to High CPU Load

Investigating - We are experiencing slowness due to high CPU load. Our team is working to resolve the issue. Thank you for your patience.
Mar 07, 2025 - 16:29 CET

[OBJECT-STORAGE] [AWS CLI] AWS CLI enforces integrity header on PUT and POST requests

Update - We have completed development, but are now working on pre-release testing.
Mar 05, 2025 - 09:19 CET

Update - We did discover that the trouble is broader than we thought.
As a first mitigation we do recommend that users wait before upgrading from aws v1 (we do recommand any version strictly prior to aws-cli 1.37.0 or boto3 < 1.36.0).
If aws v2 (that we do not recommend for the moment) is mandatory, we do recommend using aws-cli < 2.23.0
We are working actively to support those new versions, and plan to release fixes for the end of next week.
The details of the bug are :
support of CRC64NVME does not work properly
Tranfer-Encoding: chunked header does not work
Jan 24, 2025 - 16:57 CET

Identified - Everyone using aws-cli versions versions v1: >=1.37.0 and v2: >=2.23.0 received a 400 errors on PUT and POST requests.
Jan 16, 2025 - 15:04 CET

Investigating - aws-cli now enforces a CRC64NVME integrity checksum on all PUT and POST requests. This concerns the versions v1: >=1.37.0 and v2: >=2.23.0. We do not currently support this checksum, we are working on how best to handle it on our end. In the meantime, you can choose one of these options to keep your aws-cli request working:
- Use the --checksum-algorithm option with one of our supported checksums:
- SHA1
- SHA256
- CRC32
- CRC32C
- Use an older version of aws-cli, this way it will not enforce the CRC64NVME checksum
Jan 16, 2025 - 14:57 CET

About This Site

Welcome to the Scaleway Status website. Here, you can view the status of all Scaleway services across all products and availability zones (AZs).
You can check how subscribe, manage your email status updates and how to receive status notifications on Slack here: https://www.scaleway.com/en/docs/account/reference-content/scaleway-status-updates/

Elements - Products Degraded Performance

Object Storage Degraded Performance

Serverless-Database Operational

Website Operational

Instances Operational

Block Storage Operational

Elastic Metal Operational

Apple Silicon Operational

Kubernetes Kapsule Under Maintenance

Container Registry Operational

Private Network Operational

Load Balancer Operational

Domains Operational

Serverless Functions and Containers Operational

Jobs Operational

Databases Under Maintenance

IoT Hub Operational

Web Hosting Degraded Performance

Observability Operational

Transactional Email Operational

Network Operational

Account API Operational

Billing API Operational

Elements Console Operational

Messaging and Queuing Operational

Public Gateway Operational

Secret Manager Operational

Developer Tools Operational

IAM Operational

Edge service Operational

Elements - AZ Operational

fr-par-1 Operational

fr-par-2 Operational

fr-par-3 Operational

nl-ams-1 Operational

nl-ams-2 Operational

nl-ams-3 Operational

pl-waw-1 Operational

pl-waw-2 Operational

pl-waw-3 Operational

Dedibox - Products Operational

Dedibox Operational

Hosting Operational

SAN Operational

Dedirack Operational

Dedibackup Operational

Domains Operational

RPN Operational

Dedibox Console Operational

Dedibox - Datacenters Operational

DC2 Operational

DC3 Operational

DC5 Operational

AMS Operational

Miscellaneous Operational

Excellence Operational

BookMyName Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

[nl-ams/pl-waw] Maintenance for Serverless Functions and Containers Mar `25`, `2025` `10:00`-`14:00` CET

We are performing necessary upgrades to enhance the reliability and performance of our infrastructure in the pl-waw and nl-ams regions.

During this maintenance window, you may experience temporary restarts of functions and containers, as well as minor network disruptions affecting service availability.

On the subject of possible downtime, we would like to reassure you that we will remain within the 99.5% SLA and that this will only represent minor disruptions.

We apologize for any inconvenience this may cause and appreciate your understanding. We'll keep you informed as the maintenance progresses.
Posted on Mar 18, 2025 - 11:06 CET

[fr-par] Maintenance for Serverless Functions and Containers Mar `27`, `2025` `10:00`-`14:00` CET

We are performing necessary upgrades to enhance the reliability and performance of our infrastructure.

During this maintenance window, you may experience temporary restarts of functions and containers, as well as minor network disruptions affecting service availability.

On the subject of possible downtime, we would like to reassure you that we will remain within the 99.5% SLA and that this will only represent minor disruptions.

We apologize for any inconvenience this may cause and appreciate your understanding. We'll keep you informed as the maintenance progresses.
Posted on Mar 18, 2025 - 11:08 CET

[KAPSULE] Upgrade of the Scaleway Block Volume Container Storage Interface (CSI) driver to its latest version (v.0.3) in WAW Apr `1`, `2025` `11:00` - Apr `2`, `2025` `11:00` CEST

We will be upgrading the Scaleway Block Volume Container Storage Interface (CSI) driver to its latest version (v.0.3) for clusters deployed in the WAW region.
When: 01/04/2025 at 11:00 AM
Impact: There will be no downtime on clusters with dedicated control planes. API servers on mutualized control planes will be unavailable for a few seconds.
The maintenance action will only affect clusters which have not been manually upgraded to the latest version of the CSI by 31/03/2025.
For more information and guidance regarding this upgrade, please refer to our documentation below.

https://www.scaleway.com/en/docs/containers/kubernetes/api-cli/managing-storage/#upgrading-to-csi-version-03
Posted on Jan 16, 2025 - 12:54 CET

[KAPSULE] Upgrade of the Scaleway Block Volume Container Storage Interface (CSI) driver to its latest version (v.0.3) in AMS Apr `2`, `2025` `11:00` - Apr `4`, `2025` `11:00` CEST

We will be upgrading the Scaleway Block Volume Container Storage Interface (CSI) driver to its latest version (v.0.3) for clusters deployed in the AMS region.
When: 02/04/2025 at 11:00 AM
Impact: There will be no downtime on clusters with dedicated control planes. API servers on mutualized control planes will be unavailable for a few seconds.
The maintenance action will only affect clusters which have not been manually upgraded to the latest version of the CSI by 31/03/2025.
For more information and guidance regarding this upgrade, please refer to our documentation below.

https://www.scaleway.com/en/docs/containers/kubernetes/api-cli/managing-storage/#upgrading-to-csi-version-03
Posted on Jan 16, 2025 - 12:55 CET

[K8S] Upcoming Automatic Kubernetes Upgrade Apr `7`, `2025` `08:00` - Apr `8`, `2025` `08:00` CEST

On April 7, 2025, Kubernetes versions 1.27, 1.28, and 1.29 will reach their end-of-support date.

Clusters still running these versions will automatically be upgraded to Kubernetes 1.30 within 30 days to ensure continued security and performance.

No immediate action is required, but we recommend reviewing our upgrade documentation for best practices.

https://www.scaleway.com/en/docs/kubernetes/how-to/upgrade-kubernetes-version/

Contact our support team if you have any question.
Posted on Mar 18, 2025 - 16:21 CET

[KAPSULE] Upgrade of the Scaleway Block Volume Container Storage Interface (CSI) driver to its latest version (v.0.3) in PAR Apr `7`, `2025` `11:00` - Apr `11`, `2025` `11:00` CEST

We will be upgrading the Scaleway Block Volume Container Storage Interface (CSI) driver to its latest version (v.0.3) for clusters deployed in the PAR region.
When: 07/04/2025 at 11:00 AM
Impact: There will be no downtime on clusters with dedicated control planes. API servers on mutualized control planes will be unavailable for a few seconds.
The maintenance action will only affect clusters which have not been manually upgraded to the latest version of the CSI by 31/03/2025.
For more information and guidance regarding this upgrade, please refer to our documentation below.

https://www.scaleway.com/en/docs/containers/kubernetes/api-cli/managing-storage/#upgrading-to-csi-version-03
Posted on Jan 16, 2025 - 12:56 CET

Past Incidents

Mar 20, 2025

No incidents reported today.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

[DC2] Public switch issue in DC2 Room 203-B Rack J3.

Resolved - This incident has been resolved.
Mar 18, 20:34 CET

Investigating - We have detected that public switches were down in DC2 Room 203-B Rack J3.
Servers in that rack currently have no network access and are unreachable, RPN network is still reachable.
Mar 18, 19:25 CET

Mar 17, 2025

Unresolved incidents: [AMS]-PostgreSQL Database Maintenace, [WAW]-PostgreSQL Database Maintenance, [Kapsule] Old Kubernetes cluster version upgrade.

Mar 16, 2025

[Support]- Unavailability between 7 and 10 pm CET

Resolved - This incident has been resolved.
Mar 16, 10:04 CET

Identified - Our support team will be unavailable during this period of time. We apologize for the inconvenience.
Mar 15, 18:59 CET

Mar 15, 2025

Mar 14, 2025

[Cockpit][nl-ams] Ingestion is partially unavailable

Resolved - This incident has been resolved.
Mar 14, 10:40 CET

Investigating - Ingestion on nl-ams region for product metrics is partially unavailable. Some metrics for Scaleway's services of the last two days will partially appear while others might not appear at all.
Mar 13, 14:31 CET

[DC3] [RPN] RPN switch down DC3 A21 4-5

Resolved - This incident has been resolved.
Mar 14, 07:13 CET

Monitoring - Switch software had to be reinstalled. The situation is back to normal, but we're still monitoring it.
Mar 7, 15:08 CET

Investigating - A RPN switch is currently down in DC3 room A21 4-5 since 11:30am. The servers linked cannot use the RPN service.
Our team is already working towards a resolution.
Mar 7, 11:49 CET

Mar 13, 2025

[RPN] [DC3] - Switch Down s43-c13.rpn.dc3

Resolved - After an electrical reboot, the switch is working well. The RPN connection is back.
Mar 13, 16:23 CET

Investigating - For customers located in S43 rack C13 in DC3, the RPN isn't available.
Our team is already working on it.
Mar 13, 15:54 CET

[webhosting] Server update on Dedibox cPanel platforms 1004, 1005, 1006 and 1007

Completed - The scheduled maintenance has been completed.
Mar 13, 12:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 11:00 CET

Scheduled - Following a server update, a downtime of 10 min can be expected on each platform during the maintenance
Mar 12, 09:03 CET

[JOBS] Partially downgraded service on FR-PAR

Resolved - This incident has been resolved.
Mar 13, 10:41 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 13, 10:06 CET

Investigating - Impossible to run jobs from:
* 21:14 UTC to 21:17 UTC
* 21:27 UTC to 23:00 UTC

Partially downgraded service from 23:00 UTC to 13/03/2025 08:00 UTC
Mar 12, 22:14 CET

Mar 12, 2025

[Serverless Functions/Containers] [fr-par] Infrastructure maintenance (upgrade)

Completed - The scheduled maintenance has been completed.
Mar 12, 11:51 CET

Update - All necessary updates have been done between 08:40 UTC and 09:50 UTC.

No major issues occurred during these updates; each function or container instance have restarted once, as described in the initial message.

Some functions or containers instance might have taken a few minutes to start, but overall everything went fine.

Sorry about the inconvenience and thanks for your understanding.
Mar 12, 11:39 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 08:00 CET

Scheduled - On 2025-03-12 08:00 UTC, a necessary upgrade to our infrastructure on fr-par will be made. This will require restarting nodes. As a result, our users in the fr-par region may or will experience the following:

- all running functions/containers instances will restart (once)
- depending on the functions/containers configuration, some long running requests may fail during the restart
- as functions/containers will restart, they won't be able to process requests for a few seconds. During this, even functions/containers with min_scale=1 might experience something similar to a cold start

We will keep you updated and apologize for any inconvenience.

Thanks for your understanding.
Mar 6, 17:52 CET

[Scaleway Console] - Organization switch and edit profile unavailables

Resolved - This incident has been resolved.
Mar 12, 09:48 CET

Investigating - Some users can't switch organization, or edit their profiles.
Our team is already working towards a solution. Thanks for your patience.
Mar 10, 17:16 CET

Mar 11, 2025

[Serverless Functions/Containers] [nl-ams/pl-waw] Infrastructure maintenance (upgrade)

Completed - The scheduled maintenance has been completed.
Mar 11, 17:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 08:00 CET

Scheduled - On 2025-03-11 08:00 UTC, a necessary upgrade to our infrastructure on pl-waw and nl-ams will be made. This will require restarting nodes. As a result, our users in both nl-ams and pl-waw regions may or will experience the following:

- all running functions/containers instances will restart (once)
- depending on the functions/containers configuration, some long-running requests may fail during the restart
- as functions/containers will restart, they won't be able to process requests for a few seconds. During this, even functions/containers with min_scale=1 might experience something similar to a cold start

We will keep you updated and apologize for any inconvenience.

Thanks for your understanding.
Mar 6, 17:09 CET

[Dedibox] - Unable to order Dediboxes' servers

Resolved - This incident has been resolved.
Mar 11, 13:53 CET

Investigating - The console display an error 500 when trying to order a server while not logged in.
Mar 11, 11:54 CET

Mar 10, 2025

[fr-par] - Network instabilities impacting multiple products

Resolved - Situation is back to normal on all products.
We close the incident.
A postmortem will be provided as soon as possible on our blog : https://www.scaleway.com/en/blog/
Mar 10, 18:42 CET

Monitoring - The network public connectivity was almost fully blackholed in PAR2/DC5 between 17:22 and 17:28, this affected all products.
The situation is slowly coming back to normal.
The root cause is a configuration issue on a router for a new DC in PAR.
Mar 10, 18:19 CET

Identified - The root cause has been identified and we are working to recover impacted services.
We'll share more details about this issue as soon as possible.
Mar 10, 18:00 CET

Investigating - Network instabilities impacting multiple products, we're already working on it. Thank you for your patience.
Mar 10, 17:42 CET

[K8S - Kosmos] Restart kubelet on Kosmos external nodes

Completed - The scheduled maintenance has been completed.
Mar 10, 17:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 09:00 CET

Scheduled - Restart kubelet process of Kosmos external nodes to apply changes to kubelet configuration between 9h~17h utc.
No service interruptions should occur, but some workloads may restart
Mar 7, 16:01 CET

[Cockpit] - Data usage in Console isn't accurate

Resolved - Cockpit current data usage displayed in Console was not accurate (missing info from one or more region).
Mar 10, 17:00 CET

[SERVERLESS JOBS] Docker image pull fail randomly with authorization error

Resolved - This incident has been resolved.
Mar 10, 14:54 CET

Monitoring - A fix have been implemented and we are monitoring the result.
Mar 7, 16:35 CET

Investigating - Images pull randomly fail and return an authorisation error with "insufficient_scope: authorization failed" message and cause Job Run to fail.
Mar 6, 14:25 CET

Mar 9, 2025

No incidents reported.

Mar 8, 2025

No incidents reported.

Mar 7, 2025

Unresolved incident: [Webhosting] - Platform pf-1010 Slowness Due to High CPU Load.

Mar 6, 2025

[DC2] Public switch issue in 203-A, Baie : M10, Bloc : A

Resolved - This incident has been resolved.
Mar 6, 11:05 CET

Investigating - We have detected a switch down in DC2 room 203-A, Baie : M10, Bloc : A>
Servers in that rack currently have no public network access and are unreachable.

===================

##### 06.03.2025 7H30 UTC
The issue has been forwarded to our team for resolution.
Mar 6, 07:37 CET

Status impact color legend

About This Site

Scheduled Maintenance

[nl-ams/pl-waw] Maintenance for Serverless Functions and Containers Mar 25, 2025 10:00-14:00 CET

[fr-par] Maintenance for Serverless Functions and Containers Mar 27, 2025 10:00-14:00 CET

[KAPSULE] Upgrade of the Scaleway Block Volume Container Storage Interface (CSI) driver to its latest version (v.0.3) in WAW Apr 1, 2025 11:00 - Apr 2, 2025 11:00 CEST

[KAPSULE] Upgrade of the Scaleway Block Volume Container Storage Interface (CSI) driver to its latest version (v.0.3) in AMS Apr 2, 2025 11:00 - Apr 4, 2025 11:00 CEST

[K8S] Upcoming Automatic Kubernetes Upgrade Apr 7, 2025 08:00 - Apr 8, 2025 08:00 CEST

[KAPSULE] Upgrade of the Scaleway Block Volume Container Storage Interface (CSI) driver to its latest version (v.0.3) in PAR Apr 7, 2025 11:00 - Apr 11, 2025 11:00 CEST

Past Incidents

[nl-ams/pl-waw] Maintenance for Serverless Functions and Containers Mar `25`, `2025` `10:00`-`14:00` CET

[fr-par] Maintenance for Serverless Functions and Containers Mar `27`, `2025` `10:00`-`14:00` CET

[KAPSULE] Upgrade of the Scaleway Block Volume Container Storage Interface (CSI) driver to its latest version (v.0.3) in WAW Apr `1`, `2025` `11:00` - Apr `2`, `2025` `11:00` CEST

[KAPSULE] Upgrade of the Scaleway Block Volume Container Storage Interface (CSI) driver to its latest version (v.0.3) in AMS Apr `2`, `2025` `11:00` - Apr `4`, `2025` `11:00` CEST

[K8S] Upcoming Automatic Kubernetes Upgrade Apr `7`, `2025` `08:00` - Apr `8`, `2025` `08:00` CEST

[KAPSULE] Upgrade of the Scaleway Block Volume Container Storage Interface (CSI) driver to its latest version (v.0.3) in PAR Apr `7`, `2025` `11:00` - Apr `11`, `2025` `11:00` CEST