[Dedibox] [Billing] - Installations fees wrongly billed with Dediscount

Incident Report for Scaleway

Resolved

This incident has been resolved.

Posted Oct 22, 2024 - 12:50 CEST

Investigating

The installation fees with the Dedidscount for a 36 months commitment are actually billed, while they shouldn't be. Our Dedibox team is already aware of this issue and is working on it.

Posted Oct 01, 2024 - 15:00 CEST

This incident affected: Dedibox - Products (Dedibox).