Status impact color legend
  • Black impact: None
  • Yellow impact: Minor
  • Red impact: Major
  • Blue impact: Maintenance
Monitoring - A fix has been deployed at 9:45 CET, we are monitoring the issue.
Jul 18, 2025 - 11:12 CEST
Identified - Our team is actively working on the situation.
A potential fix is under testing and will be deployed if confirmed.

Jul 17, 2025 - 15:15 CEST
Investigating - We're currently investigating an issue preventing some users from switching organizations, following their migration from Guest to Member.

The issue affects a limited number of users who belong to multiple organizations.
In many cases, clearing browser cookies resolves the issue.

Jul 17, 2025 - 10:00 CEST
Identified - The issue has been identified and a fix is being implemented.
Jul 17, 2025 - 15:14 CEST
Investigating - We are currently experiencing an issue where messages containing a phone number in the USA are not being properly routed by our SMS provider.

A ticket has been opened on their side.
We are actively monitoring the situation and will share updates as soon as available.

Jul 16, 2025 - 12:15 CEST
Investigating - We are currently investigating this issue.
Jul 17, 2025 - 07:05 CEST
Update - We are continuing to monitor for any further issues.
Jul 15, 2025 - 22:20 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 15, 2025 - 18:21 CEST
Investigating - Issues on fr-par-2 impacting multiple products. Our team is actively working on it.
Jul 15, 2025 - 17:40 CEST
Investigating - The IP 51.159.208.135 is blacklisted by Microsoft.

We are currently working on it.

Jun 30, 2025 - 15:06 CEST

About This Site

Welcome to the Scaleway Status website. Here, you can view the status of all Scaleway services across all products and availability zones (AZs).
You can check how subscribe, manage your email status updates and how to receive status notifications on Slack here: https://www.scaleway.com/en/docs/account/reference-content/scaleway-status-updates/

Elements - Products Degraded Performance
Instances Operational
Elastic Metal Operational
Apple Silicon Operational
Object Storage Operational
Block Storage Operational
Container Registry Operational
Network Operational
Private Network Operational
Public Gateway Operational
Load Balancer Operational
Kubernetes Kapsule Operational
Serverless Functions and Containers Operational
Serverless-Database Operational
Jobs Operational
Databases Operational
Messaging and Queuing Operational
Domains Operational
IoT Hub Operational
Web Hosting ? Operational
Transactional Email Operational
IAM Degraded Performance
Observability Operational
Secret Manager Operational
Environmental Footprint ? Operational
Developer Tools Operational
Account API Operational
Billing API Operational
Edge service Operational
Elements Console Operational
Website Operational
Elements - AZ Operational
fr-par-1 Operational
fr-par-2 Operational
fr-par-3 Operational
nl-ams-1 Operational
nl-ams-2 Operational
nl-ams-3 Operational
pl-waw-1 Operational
pl-waw-2 Operational
pl-waw-3 Operational
Dedibox - Products Degraded Performance
Dedibox Operational
Hosting Degraded Performance
SAN Operational
Dedirack Operational
Dedibackup Operational
Domains Operational
RPN Operational
Dedibox Console Operational
Dedibox VPS Operational
Dedibox - Datacenters Operational
DC2 Operational
DC3 Operational
DC5 Operational
AMS Operational
Miscellaneous Operational
Excellence Operational
BookMyName Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 19, 2025

No incidents reported today.

Jul 18, 2025

Unresolved incident: [IAM] ELT - Organization Switch Issue After User Role Migration.

Jul 17, 2025
Resolved - This incident has been resolved.
Jul 17, 18:32 CEST
Identified - Our engineers noticed that the billing for our Apple Silicon products is not up to date.
It will be retro-actively resumed 7/16/2025.

Jul 15, 18:04 CEST
Resolved - The services are operational since July 16th 1:00 PM.
Jul 17, 18:21 CEST
Investigating - Since 6th July 2025, 8:45 PM, Gemma 3 is currently experimenting slow response times and Llama 3.3 experienced a few short disruptions
Jul 7, 16:00 CEST
Completed - The scheduled maintenance has been completed.
Jul 17, 18:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 10:00 CEST
Scheduled - From July 15th to July 17th, guest accounts are migrated to member accounts. Guests will be logged out during the migration. More information on https://www.scaleway.com/en/docs/iam/reference-content/guests-to-members-migration/
Jul 15, 09:40 CEST
Resolved - This incident has been resolved.
Jul 17, 09:44 CEST
Update - We are continuing to investigate this issue.
Jul 17, 09:44 CEST
Investigating - We are currently experiencing an outage affecting some DEDIBOX servers.
This issue may result in connectivity problems or unavailability of services hosted on the impacted servers.

Jul 17, 08:30 CEST
Jul 16, 2025
Resolved - This incident has been resolved.
Jul 16, 20:14 CEST
Investigating - We are currently investigating this issue.
Jul 16, 19:32 CEST
Resolved - BookMyName.com website and API were not available from 6:30 PM to 8:15 PM
This incident impacted domain registration and administration on the Scaleway console.

Jul 16, 18:30 CEST
Resolved - This incident has been resolved.
Jul 16, 16:25 CEST
Identified - On July 15th at 15:00:00, the Mistral Small 3.1 model experienced instabilities, leading to potential disruptions in service. This issue may affect the performance and availability of the Generative APIs relying on this model.
Jul 15, 15:26 CEST
Investigating - Since 30th June 2025, 11:30am, we are experiencing periodic instabilities on the Mistral Small 3.1 inference engine.
This may result in short, intermittent service disruptions for affected users. Investigations are ongoing to find and fix the root cause.

Jul 3, 10:01 CEST
Resolved - This incident has been resolved.
Jul 16, 15:46 CEST
Identified - Started at 8pm yesterday, 9 servers are impacted and an intervention is in progress.
Jul 16, 10:49 CEST
Completed - The scheduled maintenance has been completed.
Jul 16, 15:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 14:00 CEST
Scheduled - Due to a maintenance on a peering router located in Amsterdam Interxion9 customers might be impacted by higher latency than usual
No loss of traffic should be seen as traffic will be diverted to other paths

Jul 15, 17:53 CEST
Completed - The scheduled maintenance has been completed.
Jul 16, 13:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 09:00 CEST
Scheduled - Due to a maintenance on equipment associated to Telehouse2 PoPs following service will be impacted :
Interlink delivered in TH2 will be unreachable from the A-Z
Increase of Latency toward other providers as OVH / Cloudflare.
No loss of traffic should be seen as traffic will be diverted to other path.

Jul 11, 15:18 CEST
Resolved - This incident has been resolved.
Jul 16, 11:27 CEST
Identified - A small subset of customers have an interruption of logs and metrics coming from Scaleway products since the 13th of June. Custom Data Sources are not affected.
Jul 15, 15:10 CEST
Jul 15, 2025
Resolved - This incident has been resolved.
Jul 15, 22:19 CEST
Investigating - An unexpected server failure occurred on san-ssd-3.rpn.online.net, causing the loss of the master node in the cluster. As a result, the RPN-SAN storage service became unavailable.

Storage team is actively investigating the root cause and working to restore service as quickly as possible.

Jul 12, 21:00 CEST
Resolved - This incident has been resolved.
Jul 15, 14:36 CEST
Investigating - The following OS cannot be installed on Dedibox : archlinux, esxi and windows.
Jul 15, 12:24 CEST
Jul 14, 2025

No incidents reported.

Jul 13, 2025
Resolved - This incident has been resolved.
Jul 13, 05:55 CEST
Investigating - We have detected a switch down
Servers in that rack currently have no public network access and are unreachable.

Issue has been forwarded to our team for resolution.

Jul 13, 00:52 CEST
Jul 12, 2025
Jul 11, 2025
Resolved - This incident has been resolved.
Jul 11, 11:40 CEST
Monitoring - Switch has been replaced.
Servers are back online.

We are monitoring the situation.

Jul 8, 10:12 CEST
Investigating - We are experiencing a temporary issue affecting some dedicated server.

Team has been warned.

Jul 8, 07:30 CEST
Resolved - This incident has been resolved.
Jul 11, 11:36 CEST
Monitoring - The faulty switch has been powered back on.
Optical modules have been replaced.
The switch is now operational again.

Connectivity is being restored for the affected Dedibox servers.
We continue to monitor the situation to ensure full recovery.

Jul 8, 10:57 CEST
Identified - The issue has been identified and a fix is being implemented.
Jul 8, 10:13 CEST
Monitoring - Physical intervention at the DC is ongoing
Jul 8, 10:03 CEST
Investigating - We are currently experiencing a network incident in DC3 due to a switch failure.
This is impacting a subset of Dedibox servers, which may face intermittent or total loss of network connectivity.

Our teams are actively working to restore full service as quickly as possible.

Jul 8, 09:00 CEST
Resolved - This incident has been resolved.
Jul 11, 11:35 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 9, 10:16 CEST
Investigating - The switch has rebooted several times, same thing for some servers.
Jul 8, 15:41 CEST
Resolved - This incident has been resolved.
Jul 11, 11:35 CEST
Monitoring - The faulty switch has been replaced.
All affected servers have been back online since 09:41.

If you’re still experiencing issues, please contact our Support team.

Jul 10, 09:46 CEST
Identified - We are currently experiencing a network incident in DC5 due to a switch failure.
This is impacting a subset of Dedibox servers, which may face intermittent or total loss of network connectivity.

Our teams are actively working to restore full service as quickly as possible.

Jul 10, 08:50 CEST
Resolved - There was an issue with the uplink. The incident has been resolved.
Jul 11, 11:34 CEST
Investigating - The RPN switch is currently unreachable, resulting in a loss of RPN connectivity in rack H7. The public network remains operational.
Jul 11, 10:11 CEST
Resolved - This incident has been resolved.
Jul 11, 11:34 CEST
Monitoring - We experienced a temporary issue affecting a limited number of servers at DC2.
This was due to an internal operation in the datacenter.
As a result, some servers may have become unavailable during the incident.

All impacted servers are currently being restored.
A full recovery is in progress.

Jul 7, 13:57 CEST
Jul 10, 2025
Resolved - This incident has been resolved.
Jul 10, 20:05 CEST
Monitoring - Between July 3rd 2:00 PM UTC and July 4th 11:00 AM UTC, customers may have experienced high latencies on Object Storage in the NL-AMS region.
This was due to an internal rebuild process.

To limit the impact, operations were slowed down during the event.
The situation has now stabilized and we are currently monitoring the service closely.

Jul 4, 11:01 CEST
Jul 9, 2025
Jul 8, 2025
Resolved - This incident has been resolved.
Jul 8, 15:58 CEST
Investigating - We are currently investigating this issue.
Jul 8, 15:49 CEST
Jul 7, 2025
Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.