[Webhosting]- emails inaccessible on classic hosting : 504 Gateway Time-out

Incident Report for Scaleway

Resolved

This incident has been resolved.

Posted Apr 24, 2025 - 18:07 CEST

Update

- FTP accounts and backups inaccessible on Classic hostings
- Classic hostings "stats" page inaccessible, with error 500

Posted Apr 23, 2025 - 11:38 CEST

Update

Mailbox creation/deletion/update are now back online.

Posted Apr 22, 2025 - 17:23 CEST

Monitoring

Mailboxes are back online.
However, mailbox creation/deletion/update functionalities are suspended for the moment.
We apologize, for the inconvenience.

Posted Apr 22, 2025 - 13:13 CEST

Investigating

We are currently investigating this issue.

Posted Apr 22, 2025 - 08:43 CEST

This incident affected: Dedibox - Products (Hosting).