Status impact color legend
  • Black impact: None
  • Yellow impact: Minor
  • Red impact: Major
  • Blue impact: Maintenance

[DC3] Public switch issue in DC3 Room S44 rack A2 and A3

Incident Report for Scaleway

Resolved

This incident has been resolved.

If you face any issue, please reboot your server then contact our Support.
Posted Sep 17, 2024 - 16:00 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 16, 2024 - 15:47 CEST

Update

Public access for rack A3 is back to normal
We are still working on rack A2
Posted Sep 16, 2024 - 14:29 CEST

Update

The hardware has been replaced, configuration of the device ongoing.
Posted Sep 16, 2024 - 12:10 CEST

Identified

We detected an hardware failure, the replacement is ongoing
Posted Sep 16, 2024 - 10:30 CEST

Investigating

Servers in that rack currently have no network access and are unreachable.
Posted Sep 16, 2024 - 09:58 CEST
This incident affected: Dedibox - Datacenters (DC3).