[TEM] Delay in outgoing traffic

Incident Report for Scaleway

Resolved

This incident has been resolved.

Posted Nov 27, 2024 - 10:17 CET

Monitoring

We are currently facing delays impacting our outgoing traffic.
The issue is following a deletion of the reverse DNS records (PTR) of our sending IPs. In consequence, some recipient servers are rejecting emails.
The issue is being fixed, the traffic is going back to normal.

Posted Nov 26, 2024 - 12:30 CET

This incident affected: Elements - Products (Transactional Email).