Status impact color legend
  • Black impact: None
  • Yellow impact: Minor
  • Red impact: Major
  • Blue impact: Maintenance

[DC5] Public switch issue in DC5, Room 1, Rack A45

Incident Report for Scaleway

Resolved

The switch has been replaced and the servers are reachable again.
Don't hesitate to contact support by ticket if needed.
Posted Dec 01, 2023 - 04:58 CET

Identified

The switch is faulty and being replaced.
Posted Dec 01, 2023 - 04:21 CET

Investigating

We have detected a switch down in DC5, Room 1, Rack A45.
Servers in that rack currently have no public network access and are unreachable.

Issue has been forwarded to our team for resolution.
Posted Dec 01, 2023 - 03:41 CET
This incident affected: Dedibox - Products (Dedibox) and Dedibox - Datacenters (DC5).