[Webhosting][Classic] Some MYSQL servers are unreachable

Incident Report for Scaleway

Resolved

This incident has been resolved.

Posted Feb 01, 2023 - 09:58 CET

Investigating

Some customers may encounter the below error while trying to reach their MySQL database :
- mysqli::real_connect(): (HY000/2006): MySQL server has gone away
Our engineers are currently investigating this issue.

Posted Jan 30, 2023 - 22:19 CET

This incident affected: Dedibox - Products (Hosting).