[Webhosting] Webhosting services access

Incident Report for Scaleway

Resolved

This incident has been resolved.

Posted Feb 14, 2022 - 10:40 CET

Update

The statistics website has been fixed, we're still working on other components.

Posted Feb 11, 2022 - 15:36 CET

Monitoring

IMAP and SMTP servers are now reachable properly again.
The incident also impacted phpMyAdmin, which is now working properly too.

Posted Feb 11, 2022 - 11:34 CET

Identified

The issue is now resolved for the Webmail.
We're continuing to work on other hosts.

Posted Feb 11, 2022 - 10:57 CET

Investigating

Access to mail on classic webhosting is currently affected by an incident linked to its certificate. The team in charge has been notified and is investigating in order to mitigate the effect of this incident.
Other services of the classic webhosting suite may be impacted by the issue.

Posted Feb 11, 2022 - 01:55 CET

This incident affected: Dedibox - Products (Hosting).