[DC3] Public switch issue in DC3 Room 35 Rack E13

Incident Report for Scaleway

Resolved

The switch has been replaced and reconfigured, network in the rack is back online.
You may need to perform a DHCP request to get the network back on servers.

Posted Mar 30, 2022 - 10:29 CEST

Identified

The issue has been identified, we are proceeding with the replacement of the switch.

Posted Mar 30, 2022 - 09:54 CEST

Investigating

We have detected a switch down in DC3 Room 35 Rack E13.
Servers in that rack currently have no public network access and are unreachable.

Posted Mar 30, 2022 - 09:28 CEST

This incident affected: Dedibox - Products (Dedibox) and Dedibox - Datacenters (DC3).