[DC5] RPN router maintenance

Incident Report for Scaleway

Resolved

This incident has been resolved.

Posted Oct 25, 2022 - 18:32 CEST

Investigating

We announced a maintenance window of 30 min, but due to several issues, the service has been down for 2 hours

Posted Oct 24, 2022 - 17:22 CEST

Identified

Following hardware instabilities on a RPN distribution router in DC5 resulting in random reboots.
We are planning a hardware replacement today at 15:00 LT and customers should experience RPN unreachability during this operation window.

Start time : 15:00 LT
Ops duration : 30mn expected

Posted Oct 24, 2022 - 14:55 CEST

This incident affected: Dedibox - Datacenters (DC5) and Dedibox - Products (RPN).