[Billing] - Stardust and EM-A315 overbilled since December price increase.

Incident Report for Scaleway

Resolved

The incident was resolved. Please reach out to us if you were affected by it in any way.

Posted Jan 12, 2023 - 18:39 CET

Investigating

Following an error when we increased prices at the beginning of December, some product has been over billed and some products have been under billed :
* /baremetal/em-a315x-ssd/hourly/run_par[1,2] have been billed 0.1530 instead of 0.1429.
* /compute/stardust1_s/run_[ams, par]1 have been billed 0.0002 instead of 0.00015.
* /iot/hub/shared/devices/fr-par has been billed 0.00020 instead of 0.00021.

We are currently taking steps to correct this.

Posted Jan 10, 2023 - 10:43 CET

This incident affected: Elements - Products (Instances, Elastic Metal).