The internet Exchange have fixed the issue since yesterday, given the stability of the ports since that moment, we have decided to enable back the connection with them. We are carefully keeping the connection monitored and ready to shutdown if any issue occurs.
Posted Nov 24, 2023 - 10:02 CET
Update
Despite the fact the issue should have been fixed on their side yesterday night, after trying this morning to enable back the connection with the internet exchange, the issue still persists. So we are keeping the connection shutdown for now.
Posted Nov 23, 2023 - 10:14 CET
Update
The last update from the internet exchange said "We are still further investigating into the issue, the initial finding is that all SLX switches in our platform have issues of flapping LACP interfaces".
Posted Nov 22, 2023 - 20:52 CET
Identified
A general unstability on a major european Internet Exchange is ongoing since 6:50PM UTC resulting to a unreachability of some destinations behind that exchange. We have removed our interconnection with this exchange which mitigated the issue
Posted Nov 22, 2023 - 20:39 CET
This incident affected: Elements - AZ (fr-par-1, fr-par-2, fr-par-3, nl-ams-1, nl-ams-2, nl-ams-3).
