The incident has been resolved. At present, all the clusters that were impacted are fully functional.
Posted Nov 02, 2022 - 12:15 CET
Monitoring
100% of the impacted clusters (181 in total) are now back and up and running. The maintenance team are now monitoring all the activities.
Posted Sep 09, 2022 - 19:14 CEST
Update
30% of the clusters have been fully restored to nominal state (31), teh remaining, on a different etcd cluster are currently being synced (66% so far), and should be done by 7 PM Paris time.
Posted Sep 09, 2022 - 18:08 CEST
Identified
30% of the impacted clusters are restored, the other part is still in progress
Posted Sep 09, 2022 - 16:44 CEST
Update
We are continuing to investigate this issue.
Posted Sep 09, 2022 - 11:01 CEST
Investigating
Some error will be "database space exceeded" related to your Kapsule cluster. Our team is aware of the issue and working on a fix.
Posted Sep 08, 2022 - 21:00 CEST
This incident affected: Elements - Products (Kapsule).