[Network] Network slowness toward Asia

Incident Report for Scaleway

Resolved

This issue has been resolved.
Please do not hesitate to contact us via ticket if you have network issues with Asia.

Posted Mar 16, 2022 - 11:44 CET

Investigating

Due to Hunga Tonga volcano eruption and subsequent tsunami waves many submarine cables are being impacted at this moment. Some of the transcontinental routes, used by international carriers, are cut and others are saturated.

We are trying to find solutions on case by case basis, but for certain destinations there is not much we can do.
This is a temporary situation which should be normalized in the upcoming weeks.

Posted Jan 24, 2022 - 18:52 CET

This incident affected: Dedibox - Datacenters (DC2, DC3, DC5, AMS).