[DEDIBOX] [DC3] Public switch issue in room 4 4-6 C19

Incident Report for Scaleway

Resolved

This incident has been resolved.

Posted Sep 22, 2025 - 08:45 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 21, 2025 - 11:39 CEST

Update

The switch has been replaced and servers are now being brought back online.

Posted Sep 21, 2025 - 11:38 CEST

Investigating

[Start time : 7AM]
We have detected a switch down in room 4 4-6 C19
Servers in that rack currently have no public network access and are unreachable.
Network team is currently investigating the issue.

Posted Sep 21, 2025 - 08:47 CEST

This incident affected: Dedibox - Products (Dedibox).