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  • Black impact: None
  • Yellow impact: Minor
  • Red impact: Major
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[Serverless Jobs] Intermittent DNS resolution failure

Incident Report for Scaleway

Resolved

The issue has been resolved
Posted Nov 12, 2024 - 12:50 CET

Monitoring

The fix has been applied and now we are monitoring the situation
Posted Nov 08, 2024 - 17:18 CET

Update

The fix has been applied, new jobs should be working normally.

However running jobs may still see failed DNS requests or be terminated.

We are currently finishing the update which should be finished this afternoon.
Posted Nov 08, 2024 - 12:15 CET

Identified

The issue has been identified and a fix will be deployed

However there will be a limited network disruption during the deployment process
Posted Nov 08, 2024 - 10:30 CET

Investigating

The DNS service is currently experiencing degradation, leading to intermittent request failures.

Our team is actively working on restoring full functionality. Please bear with us as we address the issue to ensure reliable service
Posted Nov 07, 2024 - 17:38 CET
This incident affected: Elements - AZ (fr-par-1, fr-par-2, fr-par-3) and Elements - Products (Jobs).
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