[Elements] Issue Switch for Instance Cluster ID 16 in FR-PAR1

Incident Report for Scaleway

Resolved

This incident has been resolved, connectivity is now back up in that rack.

Posted Aug 11, 2022 - 13:26 CEST

Investigating

A ToP of rack switch providing connectivity to Scaleway Elements Instance Cluster ID 16 in FR-PAR1 has experienced a software issue and rebooted.

Redundant architecture assured the service continuity though customers may have experienced a short (around a minute) partial packet loss between 2022 Aug 11 07:48:32 UTC and 2022 Aug 11 07:52:24 UTC

Posted Aug 11, 2022 - 11:17 CEST

This incident affected: Elements - Products (Instances) and Elements - AZ (fr-par-1).