[DC5] Public switch issue in DC5 Room 1 1 Rack B27

Incident Report for Scaleway

Resolved

This incident has been resolved.

Posted Dec 28, 2023 - 09:53 CET

Monitoring

Rack B27 is now back in production. All servers in B27 should be reachable.
We're monitoring it, but don't hesitate to contact support by ticket if needed.

Posted Dec 28, 2023 - 05:43 CET

Investigating

We have detected a switch down in DC5 Room 1 1 Rack B27.
Servers in that rack currently have no public network access and are unreachable.

Issue has been forwarded to our team for resolution.

Posted Dec 28, 2023 - 04:16 CET

This incident affected: Dedibox - Products (Dedibox) and Dedibox - Datacenters (DC5).