[Webhosting] Mail Issue on classic offers

Incident Report for Scaleway

Resolved

This incident has been resolved.

Posted Dec 22, 2023 - 14:58 CET

Monitoring

Our teams have largely resolved the incident and access to email inboxes, except for one server which we are still working on.

We apologise for the situation.

Posted Dec 22, 2023 - 11:48 CET

Update

We are continuing to investigate on the email server

Posted Dec 22, 2023 - 10:57 CET

Update

We are continuing to investigate this issue.

Posted Dec 21, 2023 - 12:07 CET

Investigating

Some customers may be missing out on some of their mail with an erroneous message. Our team is currently investigating.

Posted Dec 21, 2023 - 12:07 CET

This incident affected: Dedibox - Products (Hosting).