Status impact color legend
  • Black impact: None
  • Yellow impact: Minor
  • Red impact: Major
  • Blue impact: Maintenance

[Webhosting] cPanel hosting unavailability

Incident Report for Scaleway

Resolved

This incident has been resolved.
Posted Jan 29, 2021 - 09:41 CET

Monitoring

We identified a malicious user script heavily damaging ressource load on a specific platform.
Issue has now been fixed.

We are still monitoring platform's behavior to ensure that everything is stable.
Posted Jan 26, 2021 - 18:52 CET

Investigating

Some cPanel hosting on platform 1001 are currently unstable.
Issue has been escalated to our Webhosting team and is currently under investigation.

We will update this status as soon as we have additional details.
Posted Jan 26, 2021 - 17:19 CET
This incident affected: Dedibox - Products (Hosting).