[Elements] Invoice payment issues

Incident Report for Scaleway

Resolved

The billing team has found a fix for the issue with the PSP, and is currently replaying failed automatic payments.

Posted May 06, 2021 - 11:07 CEST

Investigating

We have detected an issue with one of our PSP, which fails during payment.
A temporary workaround is to re-add your card to your account to use our other PSP.

Posted May 06, 2021 - 11:06 CEST

This incident affected: Elements - Products (Billing).