[Webhosting] MySQL platform instability

Incident Report for Scaleway

Resolved

We did not notice any further issue following platform's maintenance.
Should you still face any issue with your cPanel hosting, please directly get in touch with our Support team by ticket.

Posted Mar 11, 2021 - 11:44 CET

Identified

Maintenance tasks are stopped for today.
Services currently appear to be stable, we will keep monitoring them closely.

Please understand that platform's maintenance is not done.
We still have some optimization tasks to perform.
It will resume by tomorrow.

Posted Mar 03, 2021 - 18:13 CET

Investigating

We still have some reports regarding random connection issues on our database.
Issue has been escalated back to our Webhosting team, status will be updated as soon as we have additional details.

Posted Mar 02, 2021 - 19:40 CET

Monitoring

We have made an update on your database server's configuration in order to allow more concurrent connection simultaneously.
Services are currently stable, we will keep monitoring the situation.

Should you still face any issue, please directly contact our Support team by ticket.

Posted Mar 02, 2021 - 15:04 CET

Investigating

We have noticed instabilities on one of our MySQL platforms (PF8).
If your database is on that platform, you may encounter issues and periods of unavailability.

We're investigating the situation.

Posted Feb 28, 2021 - 11:08 CET

This incident affected: Dedibox - Products (Hosting).