Status impact color legend
  • Black impact: None
  • Yellow impact: Minor
  • Red impact: Major
  • Blue impact: Maintenance

[Elements] Issue with ticketing system

Incident Report for Scaleway

Resolved

The issue is now solved.
Posted May 31, 2021 - 16:56 CEST

Monitoring

Our engineers have fixed this issue. We're still monitoring the issue.
Posted May 31, 2021 - 16:27 CEST

Investigating

We're currently encountering an issue with our ticketing system.
Please be sure that our engineers are investigating.
You can still reach us via Twitter (@Scaleway_help), or via phone (depending on your support plan).
Posted May 31, 2021 - 15:10 CEST
This incident affected: Miscellaneous (Excellence).