[Webhosting] Blacklisted SMTP IP address

Incident Report for Scaleway

Resolved

This incident has been resolved.

Posted Aug 04, 2022 - 16:58 CEST

Update

We have identified that the IP address of our outbound SMTP service used by Webhosting Cloud offers (ESSENTIAL, PERFORMANCE, PREMIUM ) has been blacklisted by Abusix.

This is currently being handled by our Trust & Safety team, we will update this status as soon as we have more information on this matter.

Posted May 19, 2022 - 18:07 CEST

Investigating

We have identified that the IP address of our outbound SMTP service used by Webhosting Classic offers (PERSO, PRO, and BUSINESS) has been blacklisted by Abusix.

This is currently being handled by our Trust & Safety team, we will update this status as soon as we have more information on this matter.

Posted Dec 08, 2021 - 10:51 CET

This incident affected: Dedibox - Products (Hosting).