[AMS1] Public switch issue in AMS1 Hall 6 12 Rack 6.12.51

Incident Report for Scaleway

Resolved

The defective switch has been replaced, the network is back up for servers connected to it.
Please do not hesitate to contact our assistance via ticket if you still have issues with the network on your server.

Posted Feb 09, 2022 - 10:43 CET

Investigating

We have detected a switch down in AMS1 Hall 6 12 Rack 6.12.51.
Servers in that rack currently have no public network access and are unreachable.

Posted Feb 09, 2022 - 08:59 CET

This incident affected: Dedibox - Products (Dedibox) and Dedibox - Datacenters (AMS).