[OBJECT] NoSuchBucket error in response

Incident Report for Scaleway

Resolved

This incident has been resolved.

Posted Dec 17, 2024 - 15:43 CET

Identified

We found the problem and deployed a fix. We will also update DNS records to remove an unwanted IP that was set as fallback.

Posted Dec 17, 2024 - 11:16 CET

Investigating

Customers using old deprecated IPs and not DNS to reach our object storage are encountering a NoSuchBucket error due to a configuration error on our end.
We are fixing the situation right now, we encourage customers to switch to DNS addressing as IPs as we don't support direct IPs connexion.

Posted Dec 17, 2024 - 10:47 CET

This incident affected: Elements - Products (Object Storage).