[Support API & Deskpro] - [fr-par-2] - Service restart failure after SSL Certificate upgrade

Incident Report for Scaleway

Resolved

This incident has been resolved.

Posted Dec 23, 2025 - 07:29 CET

Investigating

We are currently experiencing issues restarting the Support API & Deskpro service after an SSL Certificate upgrade in the fr-par-2 region. This may impact our ability to provide support services.

Posted Dec 23, 2025 - 07:22 CET